I really enjoyed working with the people here. They were kind and friendly and took my design drawing along with the metal from my old engagement ring and stones i provided as well as some they provided and brought it to life! It's absolutely stunning thank you so much. I will definitely be back!

My husband needed his wedding ring resized. They did it quickly and beautifully. They also cleaned my wedding rings for no charge. And the customer service is above and beyond! Update. I took my rings in to be resized. Their work is perfection. Then, they sent a postcard thanking us for our business. We love you!!!

I went in to get my grandma's 50th anniversary ring cleaned, a pair of earrings repair and two other rings that needed a different band. I was worry to leave my grandma's ring there just because i didn't want to have it out of my sight. They took extra care of the ring and it turned out beautiful. I couldn't believe it was the same ring that was old and rusted. They were patient, professional and had great customer service through out the process. After, everything was said and done the pieces turned out amazing.

I can't say enough good things, this was my first time here and the service was awsome! I needed to get a ring resized and they did an amazing job and my ring was finished in the time frame they said it would be. The customer service is amazing, all the ladies I spoke with were super nice and friendly. I'll never take my jewelry anywhere else!

Great service--they absolutely know their stuff! Friendly, timely and HONEST. I won't trust my jewelry or watches with anyone else. Highly recommended.

I had an amazing experience buying my fiancé's engagement ring at Custom Jewelers of Richardson. I worked with Julie, and she really went the extra mile in walking me through the process of ordering a custom ring. Since I don't know much about jewelry, I was a bit lost before speaking with Julie, but she made everything very clear and straightforward. I was also really impressed that they finished the ring ahead of schedule and kept me informed throughout the process. I'm definitely going to be using Custom Jewelers of Richardson for all my future jewelry purchases.

We had a great experience customizing our wedding ring and bands at Custom Jewelers. Julie was thorough, detailed, and delivered beautiful, high quality jewelry, all at a competitive price. We repurposed an old, family heirloom ring and are so pleased with the results. Perfect for custom pieces, recycling and upcycling old pieces. We highly recommend!

The ladies working at this store are super nice. They also adjust watch wrist bands and replace watch batteries.