2/5 Charlie G. 1 year ago on Google
Extremely
disappointing
stay,
please
save
your
money.
Things
went
from
bad
to
worse
here
and
it
is
not
representative
of
a
relais
&
chateaux
hotel.
There
was
no
tour
on
arrival,
we
were
just
shown
to
our
room
where
our
pre
requests
were
not
there.
The
room
was
fine,
however
the
hotel
was
virtually
empty
during
our
stay
and
the
room
we
were
given
was
still
the
most
basic
without
a
view.
The
bathroom
had
a
broken
tap
and
the
shower
leaked
constantly.
The
king
bed
was
also
just
two
twins
pushed
together
which
is
not
acceptable
in
a
5*
hotel.
No
milk
given
either.
The
most
disappointing
thing
was
the
service.
On
our
first
visit
to
the
pool
there
were
no
towels,
it
hadnt
been
cleaned
and
not
once
at
any
point
of
being
by
the
pool
did
any
member
of
staff
come
to
ask
if
we
needed
anything.
Another
guest
mentioned
this
to
us
aswell.
I
went
to
reception
to
ask
for
water
and
they
told
me
to
go
to
the
restaurant
or
use
the
phone
by
the
pool
to
call
the
restaurant.
The
phone
didn't
work
when
I
tried
this
and
so
I
went
back
to
reception
to
ask
them
again
and
it
was
clear
I
had
irritated
them
or
caught
them
at
a
bad
time..
In
your
room
you
receive
one
bottle
of
small
water,
it
is
not
replaced.
When
I
got
the
bill
at
the
end
of
the
stay
I
was
told
that
a
normal
bottle
of
water
in
the
hotel
was
9.50
euros
and
of
which
I
had
3.
This
is
outrageous
price
and
when
I
questioned
this
the
lady
said
the
restaurant
is
very
expensive
and
there
is
nothing
she
could
do
about
it.
The
gym
also
had
no
water
in
it
either.
The
lunch
we
had
at
the
restaurant
was
lovely,
there's
no
doubt
the
place
is
beautiful
and
the
charm
is
undeniable.
The
costs
however
are
completely
over
the
top
and
unjustifiable.
34
euros
per
person
for
a
standard
breakfast
for
example
Or
10
euros
for
an
iced
latte.
Our
last
moment
was
leaving,
where
a
receptionist
helped
with
one
of
my
bags
to
the
uber,
she
dropped
it
a
few
metres
from
the
car
and
then
left,
even
the
uber
driver
mentioned
the
look
on
her
face
to
me
and
said
that
is
not
5*.
I
had
looked
forward
to
the
trip
for
a
while
and
have
left
feeling
very
deflated,
wishing
I
hadn't
spent
the
money.