The staff was very friendly. The doctor was helpful in discussing our treatment options and preventative measures. Also, my daughter loved the stickers/treat she earned after her visit. Thanks

This place, although with a small reception, provided very good service quickly. The place is quite clean and the staff is very friendly. A comforting experience for difficult times such as illness.

Midwest clinic didn’t have a long wait, they were friendly and helped me with my issue. The staff really impressed me with their customer service, speed getting me seen and diagnosis. Recommend to anyone that needs to been seen quickly without needing an emergency room visit

I was very impressed with my first visit here. Went in for a allergy test as a walk in patient. At first there was some confusion as to whether they were able to perform the specific test my Dr had ordered, but all was resolved. All three ladies that I was in contact with from reception to doctor to assistant for blood work were all very courteous, kind, and professional. I would not hesitate to return here for any of my future care needs.

I can only speak on my own experience but upon entering and leaving the clinic, my son and I were greeted and thanked. The staff was friendly and courteous, its was fresh and clean smelling, such a comfortable setting and to me that’s a plus. Our wait was ruffly 5 minutes and the total visit was a total of 15-20 minutes, I loved it!!! In and out without the exhausting waiting around.Thank you Midwest Clinic off Orchard Rd in North Aurora.

10 stars if I could! My experience with this clinic was superb, from beginning to end, and even before I arrived! I knew my baby had a sinus infection, and I would have hated to have had her wait until she could get an actual appointment with her doctor the next day or even longer, so I was desperate for an urgent/immediate care clinic to help her now! I called from home, just to manage my own expectations of what the wait would be, since I would be bringing in my two kids, to endure the forever wait in the waiting room, and I was expecting something around an hour to two hours before we were even going to be seen! I am used to speaking with the people that answer the phone in these kind of situations and they are often cold, unempathetic, sometimes even abrasive. I believe I spoke to Janice, and not only did she tell me that there was currently no wait to be seen, but she was extremely kind, and took the time to be compassionate and fully listen. That makes all the difference to a mama with a sick baby! I rushed out of the house to get there as fast as I could before there became a long wait, and I was still able to be seen right away. I know that won’t be the experience for everyone every time, but that was my experience! Again, I wasn’t expecting really anything more than the standard intake and exam, no warm fuzzies, just get us in and out, but both the nurse and then the doctor took their time, eye contact and smiles, no rushing, and I felt that the exam and diagnosis (also catching an ear infection) were thorough and well-done. Overall, just fantastic. Not only am I more at ease now that my baby has been very well-cared for, but the fact that during the entire experience, I really felt like they showed genuine concern and that my family was welcomed into their clinic —not what you typically find at immediate/urgent care clinics, in my experience! And when you or your family is sick, that special little extra makes all the difference! Thank you for the amazing care! We will most definitely be back when we are in need again! Though, we hope that won’t be too soon ;-)

I was able to make my appointment (hold my spot in line) on-line. Quick and easy. Uploaded everything before I got there. Seemless check in. Friendly and informative staff. My son and I only waited 20 minutes from check in. So much easier & quicker than going to an ER, especially for the reason of our visit. The nurse was nice and the doctor was amazing. I will definitely go back!

Excellent experience here. Staff was friendly and I had a very short wait to get in. Really appreciated the updates on how many patients were ahead of me. It was my first time and I would definitely return if needed again. Highly recommend!

We took our son here he is TERRIFIED of doctors...from the young woman at the front desk, the young male nurse and the Doctor we had ZERO issues...my son was completely comfortable he was even helping them take his vitals!!! Everyone was extremely friendly and helpful ❤️ I HIGHLY RECOMMEND and APPRECIATE the fantastic service/bedside manner!!

I had a fantastic experience at this facility. I was able to secure a same-day appointment without any hassle. There were no long waits, and the staff was incredibly caring and compassionate. I highly recommend this place for their excellent service and efficient, empathetic staff.

Fantastic experience. Was in and out fast. Providers were excellent. Front desk staff was wonderful as well. Kid friendly. My daughter was very pleased with the care received also. She was excited for the kid prizes at the exit. She chose a pretty crown. Happy that Midwest Express is in our backyard !

Great experience across the board. Whole staff was very friendly and got me taken care of quickly and also helped me over the phone when I had a few questions a couple days later. Happy to have them nearby when I need them!

My kids and myself received excellent care every time we visited. The receptionist, the nurse, and the physician assistant were all very respectful and professional. They seem to have a consistent care team. The wait time was reasonable also. I'll back here again.

I went in yesterday for 3 different things and the nurses as well as the staff took care of it within an hour of my appointment!!! I prefer going here versus my regular PCP honestly. The staff was absolutely amazing and all very very kind!!!

I have never been to a Midwest Express but my experience was excellent. Very friendly staff but thorough and professional. In fact I found something about a medication i’ve been taking for years that I never was told by my doctor. I would definitely recommend Midwest Express!

I visited Midwest clinic yesterday. Stuff was very friendly, attentive. Doctor also is very carring, concernd and treated me with respect. Even I was there first time, I felt like a part of family. Been to other urgent care before felt like they don't want to be bothered. This clinic is like good old times that people actually care for each other. Definitely will use their services again.

Super friendly! Went out of their way to get me in and out as fast as possible, felt like I hardly waited to be seen and I got results back almost instantly! I always recommend Midwest Express but this location definitely took it one step further to get everyone taken care of quickly

I had to come here with my boyfriend to take care of a medical emergency that could not wait for doctor's appointment. They took many different types of insurance, and we had an appointment in one day. Even coming around 6:00 pm the wait was not long, and the staff was friendly. Definitely a busy location but employees do a decent job at seeing patients in an orderly fashion. Only thing I would improve was the waiting area.

10/10 would recommend! This was my first time going here and there was such friendly and efficient staff; everyone was so welcoming. Gina was my favorite!! She does her job so well and truly cares about the patients walking in and out of that clinic.

Great experience.. was helped immediately after walking in.. my 2 yr old wasn't feeling well and they diagnosed him with the flu in like 15 minutes.. front desk, nurse and nurse practitioner were all great.. ty