If you need help with custom framing might as well go to hobby lobby where they actually HELP the customer not make them feel incompetent like Ming at micheals. Very rude and condescending. Sorry I'm not an expert Ming..

As an artist, I can't resist your 70% off canvas sale. I haven't found a sale like this anywhere else. You guys keep me painting! Thank you.

I greatly enjoy going to Michael's. I always emerge with more than I expected to buy because I get inspired by the wide variety of supplies and tools available. I don't believe I have ever had an unenjoyable visit to Michael's.

Went in to have a picture framed, Theresa ( Terry) was our sale lady and she was very informative and helpful helping us pick out a Frame and matt, thank you for that, yes I would recommend to a friend. ***** 5 stars

Big store filled with beauuutiful things everywhere but, only person I could find to get some help was a woman at the register. She was too busy talking on her ear piece to her superior and then a phone call to actually be able to help me. So, I paid for 2 things I ran into by luck and left. From now on I'll let my fingers do the walking through the WWW ON my laptop.

I recently took a large (completed) puzzle of a place that has special meaning to me (and that was done by my 92 year old mother) to Michael's in McHenry for framing. Because of the 2 factors I just mentioned, I wanted the framed item to be just perfect, as this will be a special keepsake. Cindy was the designer who helped me pick out the perfect frame. She took her time and tried numerous "looks" until we both said "that's it!" She also began the framing process, and then Terri completed it. Their work was flawless! It was obvious they took the time to do an absolutely superb job. I was so pleased when I picked my beautiful keepsake up - one week earlier than originally stated! I would highly recommend utilizing Michael's (and Cindy and Terri!) for all your framing needs!

I wish they had Christmas crafts out sooner. The store is always great for ideas.

We are ALL tired of "diversity" "transgenders" and it's employees with long hair, painted fingernails, tattoos and piercings that appear to be confused about their gender. Why would Michaels in McHenry stoop so low on its hiring?? Pls don't give me the diversity speech, but give us well groomed employees who actually know if they are a boy or a girl. Disgusting Display of Employer decisions and an embarrassment to your store