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Public Storage

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πŸ‘πŸ‘ Deniz Levario was very professional, answering all my questions before deciding on a rental. Greatest customer service overall. Will share reviews with family and friends. Thanks so much Public Storage! πŸ‘πŸ‘ People often mention Mary, service, storage, location, customer, unit, Deniz, great, helpful,


Address

1200 W Irving Park Rd, Schaumburg, IL 60193

Website

www.publicstorage.com

Contact

(847) 260-7896

Rating on Google Maps

4.80 (273 reviews)

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Featured Reviews


Frequently mentioned in reviews: Mary (17) service (11) storage (10) location (8) customer (7) unit (7) Deniz (6) great (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Perla S. 2 years ago on Google
    I was recommended to Deniz by a friend to find a storage & she was great in explaining the details and rules about the facility. Made me feel very confident that my personal items would be secure. Thank you for everything Deniz!
    1 person found this review helpful πŸ‘

  • 5/5 Elva L. 2 years ago on Google
    Deniz Levario was very professional, answering all my questions before deciding on a rental. Greatest customer service overall. Will share reviews with family and friends. Thanks so much Public Storage! πŸ‘πŸ‘
    1 person found this review helpful πŸ‘

  • 5/5 Ayanna G. 1 year ago on Google
    I came in looking for size and price to get a storage unit. Shelby showed me around and was very patient and understanding of my situation. Im really looking forward to coming back and renting with her.

  • 5/5 Amy A. 10 months ago on Google
    My husband and I went to look at the largest unit available since it was hard to estimate what size we needed online. Mary was super helpful in determining if the size would fit our needs.

  • 5/5 Monica D. 9 months ago on Google
    Darren and Mary were fantastic in helping us with our unit. The units are clean and easily accessible. Thanks, Mary, for fixing our reservation and getting us in today.

  • 5/5 Ivayla M. 9 months ago on Google
    When arriving at this public storage location I was greeted and given all information that I needed. Shawn was very helpful in answering questions I had as well as very informative in telling me all about the process, fees, and information about renting a storage space. I definitely recommend this location as it feels very safe and they have a very welcoming staff.

  • 5/5 Jennifer H. 10 months ago on Google
    the best place at the right time. Darren and Mary gave me the correct orientation when I entered and when I delivered the storage they were very kind to me. They became my heroes, solving the moment in time with kindness even though my English was not very good.

  • 5/5 joseph b. 10 months ago on Google
    Thank you Mary for making this right for me . I truly appreciate everything you did today and I love when the facility manager fixed things and does what’s right for everyone. Thanks again!

  • 5/5 J T. 9 months ago on Google
    This was my mother’s first time getting a storage unit and Caprice was so kind and so helpful to walk my mother through it all. Caprice said she worked a different locations to help out so if anyone runs into her know they will be getting outstanding service. She was the epitome of good customer service.

  • 5/5 Andrew M. 9 months ago on Google
    I keep my trailer at Public Storage for at least 1.5 years now. The computer software there recently was adding additional charges that should not be there. I turned to Mary and Darren at that location and they were able to go through multiple screens and decipher the reason and correct that including keeping the same close to reasonable price of the spot. At other places I was not so lucky. Their experience, care for customers and really welcoming personalities are second to none including results pertaining to my requests like price evaluation and its correcting to the fullest possibilities. Very happy about that support. Andrew Morawski, Hanover Park, IL. 60133

  • 5/5 Steven M. 8 months ago on Google
    Best location to store your home goods in all of Schaumburg!! 20 stars to Mary, Shawn and the friendly staff here and I had a locker in the same section 2 different times to help me get through some difficult stages in life!! I used the inside locker and although not the biggest it fit most of my townhome!! I will be back again and will refer anyone possible when going over options for a facility!! TOP NOTCH all the way!!

  • 5/5 Alyssa K. 1 year ago on Google
    Mary was the best super helpful and easy process

  • 5/5 Billy B. 1 year ago on Google
    Mary was so sweet. The customer service was amazing

  • 5/5 kelsey z. 1 year ago on Google
    Shelby was so informative and so sweet ...her customer service is in point and she needs a raise might I add

  • 5/5 Amy K. 1 year ago on Google
    Staff is very nice and helpful! Mary has always been great and Shawn helped us find a smaller unit that would work for us. Very friendly. Thank you!

  • 5/5 Deepali M. 1 year ago on Google
    Mary, Tina and Dez were awesome. They made the whole process of getting a storage unit simple! Everything was upfront and clear and they had great personalities. The units I was shown were clean and well kept. The units are climate controlled and accessibility was easy.They are a super accommodating, knowledgeable and friendly team.

  • 5/5 Katie B. 1 year ago on Google
    Mary was a pleasure to talk to on the phone! Highly recommend this location!

  • 5/5 hussam a. 1 year ago on Google
    Candice and nick showed me the best space, great customer service from them both

  • 5/5 Ronnie G. 1 year ago on Google
    Mary was very caring, polite and attentive to my situation! Great service highly recommend!

  • 5/5 Robyn C. 1 year ago on Google
    Mary was great! It was snowing like crazy outside when I walked in, and the sun was shining when I left after renting a unit from her today. That's an indicator of the type of service and value I received. A+ Thanks a lot!!

  • 5/5 Xochitl M. 2 years ago on Google
    I visited and was impressed by the welcoming and friendly service. Very Acknowledgable associate thank you for all your help Deniz. Definitely be recommending this location to my friends and family.

  • 5/5 Jb C. 2 years ago on Google
    Exceptional storage with a phenomenal manager in Mary… Highly recommend for anyone that is looking to place their items in storage. Very clean location friendly customer service.

  • 5/5 Vanessa S. 2 years ago on Google
    Very clean. Never had any issues. Deniz always seems to be there to answer all my questions. If you're looking for a storage facility I definitely recommend this location.

  • 5/5 Alissa B. 2 years ago on Google
    Deniz was so helpful! She explained everything so well & had a great attitude! I definitely will be referring my friends/family!

  • 5/5 Cecilia B. 1 year ago on Google
    Mary at Public Storage here was professional but also went out of her way to provide excellent customer service. Thank you Mary!


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