Rolland's Jewelers image

Rolland's Jewelers

Jewelry store Jeweler Watch store

One of the Top rateds in Libertyville


Address

500 N Milwaukee Ave, Libertyville, IL 60048, United States

Website

www.rollandsjewelers.com

Contact

+1 847-918-7300

Rating on Google Maps

5.00 (792 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (38) Rolland (28) service (28) jewelry (24) Marlee (24) engagement (22) helpful (21) wedding (21) great (21) recommend (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jonathan L. 10 months ago on Google
    Great attention to detail, helpful advice and lots of options and customization for whatever you're looking for! Highly recommend Rolland's for your next jewelry purchase or repair...
    1 person found this review helpful 👍

  • 5/5 Tracey 2 years ago on Google
    Rolland’s is the best! My husband bought my engagement ring from there and they were so helpful and made the process easy for him. Not only did we go back to buy our wedding bands but we have recommended them to friends of ours as well. All the staff are so knowledgeable and friendly, and really helped us understand what we were looking for. Coming in to get our rings cleaned or for their events is always like catching up with old friends. I can’t recommend them enough!

  • 5/5 SM O. 1 year ago on Google
    Authentic with great attention to detail! Rolland’s is where you go for trusted quality and service. To celebrate our 25th anniversary we had a custom ring and bracelet made. Veronica is amazing to work with. She has a creative eye for design and will not stop until you are 100% happy! Support this local jeweler!

  • 5/5 Ryan S. 1 year ago on Google
    Working with Will at Rolland's Jewelers was a great experience from start to finish. From picking out the perfect stones, to helping flesh out the fine details of a custom engagement ring, he was both knowledgeable and considerate of personal preferences. The end product was absolutely stunning. Rolland's Jewelers will definitely see more business from me in the future!

  • 5/5 Pete J. 1 year ago on Google
    I’ve had the most amazing experience with Rolland’s Jewelers while purchasing an engagement ring!! Will (the individual helping me) was amazing through out the process and helped me find the perfect diamond and setting for my special day. Not only did he do a good job explaining the differences between diamonds, but he helped me find something that checked off all the boxes and fit within my budget. I strongly recommend Rolland’s Jewelers to anyone looking to purchase an engagement ring (or any other jewelry for that matter!)!! I will definitely be working them again!

  • 5/5 Tricia W. 1 year ago on Google
    Excellence in product and service! I loved working with Marlee in designing my engagement ring (using diamonds from a previous "promise" ring from my now hubby. She listened and understood exactly the type of elegant setting I desired. She found the PERFECT setting and I absolutely luv it! We also purchased an amazing cut diamond for the top setting of the ring, Rolland's has top quality diamonds and I highly recommend this family owned establishment. Marlee also made my setting perfect when the vendor had a mishap with the design features. We went back and purchased my diamond wedding band to match my engagement ring and again Marlee made sure to match and help me select the perfect ring. I also love that I can pop in and have my wedding rings cleaned and they turn out dazzling & sparkling! The staff is incredibly friendly. I highly recommend them!!!

  • 5/5 Stephen S. 2 years ago on Google
    Veronica is the absolute best! She spent a great deal of time with me to help me pick out an engagement ring for my now wife. She explained every aspect of diamond buying and let me compare numerous different diamonds under the microscope. I took my time and never felt pressured. My experience was so good I went back for the wedding band, then my wedding band, and then again later for a special gift for my wife. I wouldn't buy any expensive jewelry anywhere else.

  • 5/5 teri c. 2 years ago on Google
    Veronica is great! I had 3 rings repaired and appraised and she kept me well informed of the progress. THE WORK THAT WAS DONE IS EXCEPTIONAL. HIGHLY RECOMMEND

  • 5/5 Candace W. 2 years ago on Google
    Veronica is great! When I brought my engagement and wedding rings (“guard” rings) in to be fused she worked with me to creat a unique setting that completely changed the look. It’s like a completely different ring and I love it even more now!

  • 5/5 Megan S. 2 years ago on Google
    Rolland’s did an AMAZING repair on my DY diamond bracelet. I can’t even tell where the break was! It was immaculate work, done in a very timely fashion and surprisingly affordable for a shop of this caliber. I would trust them with any of my valuable jewelry!

  • 5/5 Jordaan W. 1 year ago on Google
    Service at Rolland’s has always been incredible. My wife and I have been well taken care of by Marlee, and the purchase of our engagement and wedding rings started a long-term relationship with Rolland’s for us. Its the first place we go when we need any jewelry. Highly recommend.

  • 5/5 Maureen 2 years ago on Google
    This was my first experience with Rolland’s Jewelers. We were so pleased to work with Marlee. Her no pressure attitude and excellent knowledge of the jewelry was really appreciated. We gave her our budget and she was able to show me a bracelet that I fell in love with..under budget! I was pleasantly surprised at the quality and quantity of pieces in the store and the ability to have anything made to our specifications. I highly recommend and will definitely be shopping here again.

  • 5/5 Rose G. 2 years ago on Google
    My experience at Rolland’s Jewelers was outstanding. I was looking for something special for my birthday. My salesperson, Marlee, was extremely helpful. She listened, made suggestions, offered options until I found the perfect bracelet. She was very patient and I never felt rushed. The store has a large selection of beautiful and quality items. I highly recommend Rolland’s Jewelers for all your jewelry purchases!

  • 5/5 Usman B. 2 years ago on Google
    This is an absolutely amazing jeweler with a very friendly staff. Marlee and Will are great and very knowledgeable, offer insight, accommodating to custom requests with a sense of urgency. We bought custom matching bands for our wedding and they're making the impossible a reality with the turnaround time being ahead of what we needed. Marlee and Will went above and beyond with requests and questions we had. The rest of the staff is also very friendly, but I think we're looking forward to working with Marlee and Will whenever we come in. They even took care of a resizing on a seperate ring in a timely manner for a price that I was expecting to take longer than what other jewelers would charge. Thankfully, they're in our backyard, but I'd say they're well worth a drive for and would highly recommend them for anyone looking for custom pieces or even some of the pieces that are already in the store (which they have a huge inventory of).

  • 5/5 Gina P. 3 years ago on Google
    Rolland’s never disappoints! They have been our jeweler of choice for several years now and have sized and cleaned our rings to perfection. Thank you Rolland’s!!!

  • 5/5 Rick G. 3 years ago on Google
    Lynne was very helpful and knowledgeable. A great asset to this location!

  • 5/5 Nicole R. 3 years ago on Google
    Marlee was wonderful to work with. She was patient and understanding and helped guide us to the perfect ring . Also she doesn't just want to sell you a piece of jewelry she wants to sell a piece of their family thats how much she puts into what she does. She was willing to stay late and come in on her day off. Rollands staff takes time to understand and care for their customers. If you are looking for jewelry for any occasion I recommend Marlee and Rollands. They will have a customer for life thank you

  • 5/5 Matt C. 3 years ago on Google
    Rollands Jewelers are very kind and professional. Will assisted me with my order. He treated me like I was his number one customer and made sure that I was completely satisfied. If you are looking to find very nice jewelry with the greatest customer service, Rollands is the place to go!

  • 5/5 Ms. D. 3 years ago on Google
    Great experience, friendly and helpful staff I highly recommend Rolland’s.

  • 5/5 Megan T. 9 months ago on Google
    Rolland’s is wonderful! We have gotten all of our rings there and they truly take care of us. We were heading out of town so I went to go get my rings cleaned. They said I had a few diamonds loose and squeezed me in to fix them before our trip. Wonderful customer service. We will continue to do business with them!

  • 5/5 Sarah C. 5 months ago on Google
    I highly recommend Rollands for your jewelry needs. I worked with Katherine redesigning my wedding ring into something more current. She was fun and easy to work with and extremely knowledgeable. It turned out even better than I could have imagined!

  • 5/5 Roxanne D. 4 months ago on Google
    Rowland's Jewelers is a great place to purchase your special occasion jewelry. The staff is most helpful and will take their time with you to make sure you are happy with your purchase. I highly recommend them.

  • 5/5 rollinstone1962 5 months ago on Google
    I went to Rolland’s to buy a necklace for my girlfriend’s birthday and personally know nothing about jewelry but had an idea of what I was looking for. Lynne and Will were very friendly, patient and knowledgeable. They worked within my budget parameters and showed me several options/styles until I got what I (and hopefully she) wanted 😅

  • 5/5 Amber A. 4 months ago on Google
    Extremely friendly service, many options to choose from at various price points. Absolutely will be back for more of our families jewelry needs. Lynne was very helpful.

  • 5/5 Ella R. 5 months ago on Google
    Today I picked up my wedding band that I left for polish and it looks fabulous! Great job on bringing old jewelry back to life!

  • 5/5 Rachel S. 6 months ago on Google
    Love the family-feel, attentiveness and professionalism of Lynne at Rolland's. She even tried a pair of earrings on for us, because we wanted to see how they looked but didn't have our ears pierced yet. She was so helpful in getting my daughter the perfect pair! Highly recommend for all of your jewelry needs. Great quality, reasonable prices.

  • 4/5 Diane D. 5 months ago on Google
    My salesman was professional and listened to my requests. My jewelry pick-up went smoothly and done as I had requested. The new purchase-an eternity band is just beautiful. He and another employee searched to find just the right one. I was very pleased.

  • 5/5 Cheryl M. 11 months ago on Google
    I love to support the small businesses in my community. I always receive fine service at Rolland’s Jewelers. I shopped for a new chain for my favorite cross pendant and Lynne was very professional & helpful in making a decision and purchase of that and a special new necklace. While I was there, a gentleman proposed to his future wife just before selecting her ring. The entire store was so kind to them and they enjoyed champagne.

  • 5/5 Zachary P. 1 year ago on Google
    Rolland’s is great. They have a great selection of rings & diamonds. Marlee is the best! Spent plenty of time with me to make my purchase the best. She helped me get the perfect engagement ring & Diamond for my future wife. Could not have asked for better service.

  • 5/5 McKay H. 11 months ago on Google
    Anne Marie and team are just great. We feel strongly about supporting local businesses and this is one we'll keep coming back to in the future. We brought a few watches in for battery replacements but ended up walking out with new wedding bands! This is a no-nonsense, no-pressure jewelry store with great people and great products. Thanks for the great experience!

  • 5/5 Mary C. 11 months ago on Google
    Recently took my wedding rings in for a new appraisal and check. They look so fantastic now! Almost brand new! I also had my Mother’s wedding ring worked on. It is very sentimental piece and they did such a good job! Entirely replaced the worn shank and and made the ring look like what I imagine it did in 1946 when my Dad placed it on her finger❤️ I am beyond thrilled with the service this wonderful local Jeweler provided! Many thanks to Veronica and Will who were both very pleasant to work with!

  • 5/5 Celine L. 9 months ago on Google
    I just got back from Rolland’s Jewelers and I’m so happy with the work they did on restringing two pearl necklaces and repairing a very old gold necklace. These were all gifts from my husband over the course of our 50 years and I was a little concerned about taking them somewhere. But they are just perfectly lovely, and I’ll be able to keep on wearing them for many years to come! 5 stars, Rolland’s!

  • 5/5 Katie L. 1 year ago on Google
    Amazing experience! The staff listened to my needs and had exactly what I was looking for. Great selection and service- can’t wait to go back. Being somewhat new to the area, I also brought my diamond eternity band in (purchased from a jeweler in LA) to get tuned up & cleaned as a few stones were loose. The repair was done beautifully and quickly! So happy to have discovered this incredible store.

  • 5/5 Trisha D. 10 months ago on Google
    Love working with Veronica. She is lovely to chat with and helpful whether picking a new piece of jewelry or coming in for a repair. She is always engaging and friendly. I have a delicate pearl engagement ring and Veronica has helped me with tips to keep it safe and even modifications to the setting to make it more secure.

  • 5/5 Diane S. 1 year ago on Google
    Marlee at Rolland’s is so good at what she does! She is exceptionally knowledgeable about diamonds, knows her product lines, and is a pleasure to work with. She managed to get me exactly what I wanted and right within my budget. I love my new necklace!

  • 5/5 Eunice M. 1 year ago on Google
    I bought both my engagement ring and wedding ring from here years ago and I'm so happy I did. Their customer service is amazing. Every time I bring in my rings for a cleaning they do a thorough inspection. 12 years later and my rings still look as amazing as when I first got them.

  • 5/5 Siri S. 3 years ago on Google
    What a great experience!! Veronica was wonderful to work with!! Five stars all the way!!!

  • 5/5 Carolyn A. 3 years ago on Google
    Marlee was wonderful. Patient and kind. Dry knowledgeable. Purchased a beautiful Tissot watch for our wedding and couldn’t be happier.

  • 5/5 Fairfield M. 3 years ago on Google
    Staff is always friendly and very knowledgeable plus they always have top quality products

  • 5/5 Nicole S. 3 years ago on Google
    Excellent customer service! I will be a customer for life!

  • 5/5 Karen K. 3 years ago on Google
    Once or twice a year I get my platinum wedding rings polished. Each time they look like the day I first wore them 30 years ago! Rollands does outstanding work and I trust them 100% with my jewelry.

  • 5/5 Zaheed I. 3 years ago on Google
    I have been shopping at Rolland's Jewelers for close to 14 years. I purchased my wife's engagement ring, wedding bands, and many pieces over the years. I recently purchased another piece for my wife for our 10th year anniversary and once again received phenomenal service, especially from Marlee. Marlee has been helping me with choosing and making special order pieces for my wife for several years. Marlee is very knowledgeable with a vast amount of resources at her disposal, she will find what you are looking even if you not sure what you are looking for. Marlee's customer service is top notch, going above and beyond to make sure that you will be completely satisfied. It is one of the main reasons that I drive close to an hour from my home in Bronzeville, Chicago to shop at Rolland's Jewelers in Libertyville.

  • 5/5 Rostislav T. 3 years ago on Google
    My to go jeweler in the area. Just keep coming back. Thank you!

  • 5/5 Ray S. 3 years ago on Google
    Great experience - excellent service ! And good communication. Watch arrived a week earlier then expected !

  • 5/5 CHRIS T. 3 years ago on Google
    We love the service we get from Rolland’s. They treat everyone like family. You can’t beat the prices and quality you get.

  • 5/5 Linda C. 3 years ago on Google
    Great service and help selecting a beautiful strong chain for my pendant. Thank you Marlee!

  • 5/5 PJ N. 3 years ago on Google
    My fiancé and I could not be happier with the excellent quality, service and support provided by Rolland’s Jewelers. My beautiful, custom engagement ring was worked on between Marlee and my fiancé during the early period of shelter in place (March-April 2020) - which means everything was done remotely! The ring shipped and arrived perfectly in time prior to our engagement day (we’re located in the Bay Area). The ring was stunning the very second it was revealed from its box. Whether you have a chance to work with their team remotely or visit their shop in-person, I highly recommend Rolland’s for your engagement, wedding, birthday, or any special occasion needs :)

  • 5/5 Timothy E. 3 years ago on Google
    Rolland’s has been wonderful to work with. We have gotten multiple pieces there including my wife’s engagement ring, both wedding bands, and most recently had a custom necklace made to honor a loved one. Each time we have been there we have found the staff pleasant to work with. Their expertise has helped guide us to finding the perfect piece within our budget. They will continue to be our preferred jewelers.

  • 5/5 Mena M. 3 years ago on Google
    Veronica worked with me to create a necklace. Great service! Highly recommend!

  • 5/5 Andy S. 3 years ago on Google
    Sunny provided excellent customer service and helped me choose the right gift. The staff is always considerate, courteous, and professional. Great selection and prices are reasonable. Thanks again for the great experience.

  • 5/5 Ashley C. 4 years ago on Google
    My fiancé custom designed this gorgeous engagement ring with Moissanite as the center with Marley. He raved about his experience and how helpful she was and I absolutely LOVE my ring!

  • 5/5 Michelle R. 3 years ago on Google
    Lynne was very helpful and responsive. She listened to what I wanted and never tried to up sell or steer me toward something different than what I envisioned. I was very pleased with my shopping experience and cannot wait to see my new ring. Thank you.

  • 5/5 Amaris I. 3 years ago on Google
    Very happy with the services here at Rolland's! Just had my engagement ring polished and refinished for the big day this weekend! Can't wait! My Fiancé and I love the bands we picked out! Will and Lynne have been great to us in this process! The staff is super friendly and wish them nothing but the best! Thank you all!

  • 5/5 Tony V. 3 years ago on Google
    Ann Marie has been such a joy to work with. She treated us like family, was very compassionate about her work and delivered perfectly on her promise. We returned to Rolland's after 20 years and their service was still exemplar. Many thanks!

  • 5/5 Brendan F. 4 years ago on Google
    Len and Marlee were SO helpful in the process of designing an engagement ring for my fiancée. If you’re in the market for a ring, don’t look anywhere else and go to Rolland’s!

  • 5/5 Kent A. 3 years ago on Google
    We always find the most beautiful and interesting jewelry at Rolland’s. The service is exceptional and the prices reasonable.

  • 5/5 FJE D. 3 years ago on Google
    The entire staff is very courteous and helpful. I’ve purchased both larger items and smaller items and the service and appreciation didn’t vary. We’ve had the same experience with repairs to items as well! Great team!

  • 5/5 Mark A. 3 years ago on Google
    We were referred to Marlee and we have been exceptionally pleased with her service and attention. She is very knowledgeable and eager to share her ideas. However, she is also very patient. We look forward to working with her again in the future

  • 5/5 Melissa L. 3 years ago on Google
    The staff at Rollands are always so helpful!! Toni went out of her way to help me get a watch strap I would like!! My purchase was mot expensive, but they still worked hard to help me out and gave me wonderful customer service. I will definitely return and recommend them!!!

  • 5/5 CV H. 3 years ago on Google
    I’ve been very pleased with the products and services from Rolland’s. I’ve been shopping there since 2014 when we moved to the Libertyville area. The staff are always helpful and have great advice. I’ve purchased several lovely pieces for my wife there and she’s been pleased with them. Their services are very helpful too.

  • 5/5 Denise B. 3 years ago on Google
    Everyone was so helpful and my new ring is beautiful!!!

  • 5/5 Ray N. 3 years ago on Google
    I went in today for a simple battery replacement so no big deal. What is a big deal is I have the same competent help every single visit. I trust them and that is a great feeling ... whether it’s a sale or service I feel like I’m getting the best possible help!

  • 5/5 Dana S. 3 years ago on Google
    Veronica is THE. BEST. EVER! She knows my style and exactly what I am going to love even before I do! Thank you for your personal attention and can’t wait to see you soon for another gift for myself!

  • 5/5 Ellen T. 3 years ago on Google
    Love the customer service here! Always make me feel special. Just worked with Toni to design a pendant using diamonds from my moms wedding ring. Best jewelry store around!

  • 5/5 Anne N. 3 years ago on Google
    Had an amazing experience working with Marlee. From showing me options of new settings for my diamond engagement ring to communicating while it was being made to meeting with me once it arrived, the service was perfect. The ring is beautiful and I surpassed my expectations.

  • 5/5 Chris H. 3 years ago on Google
    The repair that we needed was done professionally and ahead of schedule. The team is very focused on service and I always felt that they were focused on my needs. I have used them in the past and will continue to do so,

  • 5/5 Joyce R. 3 years ago on Google
    It was very safe. Masks, Just a few customers. Always a pleasure to work with Linda!

  • 5/5 Henry Frye J. 3 years ago on Google
    !!!!!!!!EXCELLENT SIMPLY EXCELLENT!!!!!!!!! !!!!!!!! Highly recommended !!!!!!!

  • 5/5 Kandi K. 3 years ago on Google
    Another great experience at Rolland’s Jewelers. Marlee was so helpful and her guidance was especially appreciated. Love my diamond stud earrings! Thanks, Marlee!

  • 5/5 Julie R. 3 years ago on Google
    Lynne was very helpful in giving us information to explore options for premade and custom rings. The process was smooth and we felt very taken care of! Can’t wait to pick up my ring this week!

  • 5/5 Cris C. 3 years ago on Google
    Great service, beautiful jewelry, and a really nice store.

  • 5/5 Jim C. 3 years ago on Google
    I have been purchasing from Rolland's for years. I bought my wife's engagement and wedding rings here and well as other jewelry. The staff is always helpful, but Will is my go to guy. You guys rock!!

  • 5/5 Trent W. 3 years ago on Google
    I needed a gift for wife. I got great help. Found something she absolutely loved!!! Thanks for your help.


Call +1 847-918-7300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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