Caliber Collision image

Caliber Collision

Auto repair shop Auto body shop Auto dent removal service Auto restoration service Auto painting Auto bodywork mechanic

One of the Top rated Auto body shops in Blue Island


Address

2956 Wireton Rd, Blue Island, IL 60406

Website

www.caliber.com

Contact

(708) 389-5138

Rating on Google Maps

4.70 (170 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 7:30 AM to 5:30 PM
  • Tuesday: 7:30 AM to 5:30 PM
  • Wednesday: 7:30 AM to 5:30 PM
  • Thursday: 7:30 AM to 5:30 PM
  • Friday: 7:30 AM to 5:30 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: service (21) Caliber (20) work (20) vehicle (17) repair (14) recommend (13) time (13) Collision (12) great (10) excellent (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 To The M. 3 years ago on Google
    The word that comes to mind... is FAMILY! they went beyond the call of duty! The manager ED has renewed my faith in customer service! I have a 2016 Nissan maxima that was in a accident. I took it there to get restored. What i got was even better. How you may ask? Not only did they restore the issue, but he fixed a issue... non related! I have other vehicles that will only go to ED! Caliber collision is lucky to have a individual that cares on that level!! Thank you ED for truly putting the customer first!
    2 people found this review helpful 👍

  • 5/5 mellokittyx4 3 years ago on Google
    I recently had an insurance claim repair here. The work was done with lightning speed. Their communication was excellent. Not only did they do a great job on the repair but it appears they buffed out the whole car! There was a 6ft long scratch on the opposite side of the repair and it is completely gone. Then, within 100 ft of exiting the property, I ran over a giant screw. Not only did they plug my tire, but they ended up replacing the air valve, checking all my other valves, and re-syncing the tps sensor, for which they did not charge me one penny. Edwin made me feel like a VIP from start to finish. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Darlene P. 1 year ago on Google
    Caliber Collision - Wireton Road did an excellent job with body work done on my car. I highly recommend this company.

  • 5/5 Isaac M. 1 year ago on Google
    Excellent service and quality! The staff were professional, friendly, and kept me informed of the status of my vehicle. I received my car back with the repair looking good as new with absolutely no hassle or any issues. The service was quick as well!

  • 5/5 Tiffany J. 1 year ago on Google
    I got into an accident where I was rear ended and unfortunately/fortunately had to visit Caliber Collision. First, I was greeted and welcomed by Mike, whom helped me along the way. He was very up front and answered any questions that I had, seeing that I was new to this. He worked directly with my insurance, so that helped tremendously ! He made no promises, but made me feel as if they could get the job done for me in a timely manner (even with covid restricting parts and other things from arriving sooner rather than later) I felt very comfortable and confident, and to my great surprise, I GOT MY CAR BACK QUICKER THAN I HAD ORIGINALLY PLANNED. I’m very pleased! I will be recommending Caliber Collision to any and everyone that needs work done on their car. The paint job was emaculate! Mike was AMAZING as well. If I could give 10 stars, I would.

  • 5/5 Tia J. 1 year ago on Google
    Very professional quick and efficient my car was done perfectly.. no issues or problems so far

  • 5/5 Aura M. 1 year ago on Google
    I was totally blown away by the professionalism and great customer service that Andrea provided to me. She made the entire experience a very positive one. She made me feel like she really cared about my claim and getting my vehicle back to me in a timely manner. I really appreciated her knowledge and expertise. I would definitely recommend caliber to family and friends.

  • 5/5 Francisco V. 1 year ago on Google
    I went to Caliber Collision for the first time to repair the painting and damage of my front bumper. The customer service was amazing, all the staff was very friendly and open for conversations about my vehicle. They were regularly checking in with me about the progress of the work on my car, which I appreciated a lot because it gave me a peace of mind!

  • 5/5 Brenda D. 11 months ago on Google
    David was very professional. Definitely exceeded my expectations and the repairs were done on time. Will definitely go back if necessary.

  • 5/5 Tawanda K. 1 year ago on Google
    My experience with Caliber was awesome. Mike was very nice and professional. My car was repaired within 7 days. I will recommend Caliber to family and friends.

  • 5/5 Comolita W. 1 year ago on Google
    They were in constant communication with me. Very pleasant and concerned about my transportation needs. Completed repairs way ahead of schedule. I was extremely happy with the service I received.

  • 5/5 ANTHONY K. 1 year ago on Google
    They never completed the job. They had my car for two months and never completed it. They told me they looked at Google to see why my car was doing what it was doing and said that it didn’t appear to happen in the accident which clearly I stated to the insurance lady when the car was in the accident what was going on with it? I would never recommend no one to either of them, caliber collision or farmers insurance.

  • 5/5 Andy C. 9 months ago on Google
    I brought my vehicle here for a repair a few days ago after being in a car accident. The staff from Caliber was professional and friendly throughout the process. The communication was consistent and detailed as they kept me updated with the process of the repair. The repair work was done with precision and care. They went the extra mile by cleaning the interior and exterior of my vehicle. I was very satisfied with the results. Thank you Caliber!

  • 5/5 TAKEISHA W. 7 months ago on Google
    The staff was very professional and attentive. They work was done in a timely manner and my car looks great. it looks very good almost like new. i am very pleased with the service and would recommend any one to them. They deserve all 5 stars.

  • 5/5 Jamie A. 10 months ago on Google
    Caliber Collision has been our go- to collision repair shop for years. We have been very satisfied with the work done there as well as the customer service. Everyone involved is not only super nice but knowledgeable about the vehicle repair process ~ so you are always talking to someone who knows the status of your car. The reairs are done very professionally and the vehicle looks brand new when completed! We highly recommend Caliber Collision.

  • 5/5 Brenda S. 8 months ago on Google
    They were my light in a very dark time. GOD BLESS the entire staff. They are God sent. My hit and run accident came at a bad time financially and it could have took me to a bad place, but it didn't thanks to Calibur Collison and my insurance 🙃 The staff is very caring. There caring attitude is top notch. I will recommend them to everyone.

  • 1/5 Corey S. 11 months ago on Google
    On the day of june 30th, I came in on my schedule time 4 in the afternoon for repairs and attempted to drop off the vehicle. I was told I could leave the car for repairs, but due to the 4th of july that they won't be able to start repairs, which totally fine and understandable, I have no issue there. Due to my last min circumstances upon my arrival, it made sense just to get whatever process started and reschedule for a later date. I spoke with two individuals, and we agreed upon coming in on Wed the 5th of july around the same time of my scheduled time from that Friday the 30th, which was 4 in the afternoon. A gentleman took photos of my vehicle to get the process started that day before I left. So when I came in on the 5th and I was told I wasn't in the system but they "called," and "they can reschedule for another day." I was not pleased because one when they "call" me it was to see if i needed a rental car for when I come in june 30th and also I had to do alot to planning to get this time slot to drop off my car and this was a huge inconvenience. I will be taking my repairs elsewhere for the inconvenience.

  • 5/5 Latecia L. 11 months ago on Google
    Thank you Caliber Collision for have my SUV back to tip-top shape! The team was professional and friendly! I highly recommend Caliber Collision!

  • 5/5 Sonja T. 1 year ago on Google
    Excellent service, excellent work performed on time. Actually got my car back two days sooner than the original estimated date

  • 5/5 Luz L. 2 years ago on Google
    As a Customer Service Manager myself, I can appreciate the difference between good service and EXCEPTIONAL service. I've used Caliber Collision a couple of times in the past and they never cease to amaze me with their level of service. They go above and beyond in all aspects of their service. Staff is courteous, quality of work was great and their communication is excellent. Would definitely use them again and would recommend them for sure!!! Thanks Ed for taking great care of my vehicle!!!!

  • 5/5 Patrice W. 1 year ago on Google
    The staff was very friendly, and keep me informed and helpful. The work they performed on my automobile was well worth the money I would recommend this company highly for their professionalism and craftsmanship in their bodywork on my automobile I gave the company five stars job well accomplished

  • 5/5 Gina C. 1 year ago on Google
    My Lexus looks awesome! The guys there are honest and so nice!

  • 1/5 Kelly G. 1 year ago on Google
    I took my car in for minor body damage to my front and back bumper, they lie to me that it is $8000 worth of work. I took it to a mechanic before this place and damages were under $1000. The green eyed white man is a liar and cheat women. He has a chubby Hispanic man to do his lying for him. I had new brakes and rotors put on my car and Caliber Collision tells me I will need to be towed. They caused $8000 worth of damage to my car thinjung I'm a woman and wouldn't question it. This shop is a rip-off and they lie and cheat customers especially women. The Hispanic and white man laughed through our entire conversation unprofessional AF. Beware of this shop and any of their shops. They put a hole in my trunk that wasn't there. And CC is cheating customers with the help of claims insurance agents. They all work together to cheat customers. I bought my car to Caliber Collision for minor bumper repairs under $1000 and they tore my car apart so they could get $8000 worth of work out of my insurance company. I wanted 2 months for an appointment and they wanted to keep it another month. I drive the car the entire time but when I retrievd my car it was undrivable. State Farm employs this shop to cheat customers especially women. Beware of Caliber Collision on Wireton Rd they are dishonest and can't be trusted with any vehicle.

  • 5/5 Arn F. 2 years ago on Google
    Excellent service over all! Very nice and informative personnel. The repair work on my car was very professionaly done! 1000/10 would definitely recommend!!!

  • 5/5 Bernadette F. 1 year ago on Google
    I am 100% pleased with their work and customer service! Mike has always taken care of my car and kept me well informed throughout the process. The work has always exceeded my expectations

  • 5/5 Alva T. 2 years ago on Google
    I brought my vehicle here for a repair. Michael and Fabian were extremely helpful and friendly. They were consistently updating me on the status of my car and I was very satisfied with the work from Caliber. I would definitely recommend Caliber for anyone needing work on their vehicle.

  • 5/5 Katherine D. 1 year ago on Google
    The shop kept me informed with the status of my vehicle via text and phone calls almost daily :) Very courteous and polite and a wonderful job done on my truck! Everything was done in a timely manner and the staff was always willing to answer any and all questions I had. 10/10

  • 5/5 Gina S. 2 years ago on Google
    I used the Wireton Rd. location in Blue Island and couldn’t be happier. All of my questions were thoroughly answered, the service was excellent and their communication was above average! My car was completed as expected and looks great. They did a wonderful job.

  • 5/5 Kiss My J. 2 years ago on Google
    I recommend caliber collision to everyone.. Their customer service is impeccable! They updated me from the time I dropped off my vehicle until it was time for me to pick up my vehicle. They are punctual, friendly and overall helpful. Just wanted to give Mike and Fabian a huge shout out! your work does not go unnoticed. You guys were extremely attentive and helpful even though I missed my appointment you still got me in as soon as possible. From the moment I walked in the door it was a great atmosphere. I was back on the road in no time. I give you all 5 stars ⭐️! Thanks for all you have done oh and great eye candy ladies ! Thanks again guys!

  • 5/5 Stephanie M. 3 years ago on Google
    Really good quality and returned my car in a timely manner! Customer service and amazing.

  • 5/5 Mary I. 3 years ago on Google
    Caliber collision is an excellent repair service. The attentiveness and professionalism are outstanding And I was consistently updated. This has been a seamless experience from start to Finish!

  • 5/5 nikki h. 2 years ago on Google
    Had scratches all over. Paint job was really good. Looked new when they returned vehicle.

  • 5/5 David M. 2 years ago on Google
    Excellent repair shop that did excellent work and kept me informed every step of the way.

  • 5/5 Allen C. 3 years ago on Google
    Let me start by say that the general manager Ed owned my problem! Absolutely great service. In today's society, it's rare to get someone to care, let alone call you up with a follow up! As well as, communication throughout the process. Just floored by the professionalism and genuine sense of making sure it was done right and that I was satisfied. Ed got me up and going with a restored faith in what excellent service looks like. HIGHLY RECOMMENDED!


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