Napleton Westmont Porsche

Car dealer Used car dealer Car leasing service Porsche dealer

One of the Most Revieweds in Westmont


Address

201 E Ogden Ave, Westmont, IL 60559

Website

www.westmontporsche.com

Contact

(630) 326-3503

Rating on Google Maps

4.80 (1.6K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7:30 AM to 8 PM
  • Thursday: 7:30 AM to 8 PM
  • Friday: 7:30 AM to 6 PM
  • Saturday: 8 AM to 6 PM
  • Sunday: Closed
  • Monday: 7:30 AM to 8 PM
  • Tuesday: 7:30 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: Porsche (40) experience (30) Napleton (26) dealership (23) Westmont (23) vehicle (17) great (15) purchase (15) service (15) process (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Moid M. 1 year ago on Google
    We recently got our new 2022 Porsche Cayenne from Napleton and had a great experience throughout the process - this is not our first Porsche purchase but was our first time at this dealership. We decided to bring our business to Napleton after interacting with Giovanni who was distinctive (wasn’t just a sales guy but was more like an advisor helping us with the decision process)… and it just kept getting better. With the supply chain delays, Gio kept us informed on a weekly basis of our delivery timeline and then got us in as soon as it was ready. And then Ralph in Finance made the delivery experience smooth and seamless. Significant contrast from our experience with other luxury car dealerships. Looking forward to continuing the same great experience at Napleton!
    2 people found this review helpful 👍

  • 5/5 Larry M. 1 year ago on Google
    Have the privilege to talk to Tony in service about an issue on my 2007 Porsche Cabriolet 911 4S, Tony is very well versed in the knowledge of Porsche. I defiantly recommend this dealership. The employees are very well trained to assist in all your Porsche needs. Great job Tony!!!
    2 people found this review helpful 👍

  • 5/5 Tomasz T. 2 years ago on Google
    Tuesday I picked up this lovely Volvo for my wife from Napleton Westmont Porsche. I found it through cargurus.com and was lucky enough to get Giovanni to help me with my purchase at the dealership. Great guy and made the process of purchasing the vehicle hassle-free. I also want to thank Ralph in financing, he made the final process a breeze and I learned a couple things from him. While this is a Porsche dealership, they have a bunch of beautiful used cars... especially that beast Dodge TRX sitting in their lot... most likely a steal of a deal. Check them out, great people, and one of the easiest purchases of a car I've ever had. Thanks again guys, my wife loves the car.
    2 people found this review helpful 👍

  • 5/5 Martynas S. 1 year ago on Google
    We have purchased two new cars from this dealership. Just recently, we got a new paint to sample 718 Cayman GT4. Rob Johnson was able to get us an allocation for the Cayman GT4 and made the entire process very smooth, from speccing the car to financing. Rob went above and beyond to make this build happen, he was on top of everything and regularly provided us updates of the entire process. A huge thank you to Rob and everyone else at Napleton Westmont Porsche that was involved! We are extremely happy with everything.
    2 people found this review helpful 👍

  • 5/5 dina l. 6 months ago on Google
    Our sales representative Shane was awesome, very friendly and knowledgeable. We finally purchased our first Porsche and could not be happier with our choice! Shane was patient and we felt comfortable during the transition! Paul helped us understand how everything in our new car works. Overall everything was smooth and pleasant! We thank everyone involved in our great experience at Napleton Porsche!
    1 person found this review helpful 👍

  • 5/5 Sean M. 6 months ago on Google
    Rob Johnson helped me pick the perfect spec for my Cayenne S as he has with the other Porsches I've purchased from him. Always a pleasure to deal with . So knowledgeable and communication was great as always.
    1 person found this review helpful 👍

  • 5/5 Mike M. 5 months ago on Google
    Four months after buying my first Porsche from this dealership our Macan was totaled by another driver, and my wife and I walked away unharmed. That made us love the car even more, and we wanted another. So I contacted our salesman, Rob Johnson, and he got to work locating the almost exact same car for us. What a great SECOND buying experience with Rob and this dealership. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Jose M. 8 months ago on Google
    Napleton Porsche was great to work with. Make sure you ask for Rob J. He is very knowledgeable of the brand and very patient to work with. He made sure the i was happy ,satisfied with my vehicle. Great experience
    1 person found this review helpful 👍

  • 5/5 Lee Ann R. 6 months ago on Google
    Our sales rep Adam Stratton was A++, incredibly friendly and knowledgeable. The finance manager Jessica was lovely and super helpful. Made our Boxster first-time buying experience very exciting and memorable. Just a class act operation at Napleton Westmont!
    1 person found this review helpful 👍

  • 5/5 Jamaine R. 7 months ago on Google
    Though I didn’t purchase a Porsche, I am personally impressed with the overall performance and customer service of of the team at Napleton Porsche. From the moment I contacted them about the car I’m looking to purchase from their lot, no more than on day passes without a call or a message to me, seeing how I was doing and that the vehicle I’m interested in is still available. Ms Asfiya Khan was consistent and worked diligently to answer all my questions regarding the vehicle, pricing and all legalities that I was curious about as I live out of state. With the service, communication, pricing and quality I was convinced to drive 5+ hours from Fort Knox Kentucky to Chicago to do business with this team. Highly appreciated Napleton Porsche and special thanks to Asfiya and David (sales representative).
    1 person found this review helpful 👍

  • 2/5 Alex R. 1 year ago on Google
    People there are friendly enough but the service is lacking, at least in my experience. Two months ago I took my car in to have Porsche Car Connect installed and an oil change done. After several hours I was told the oil change was done but Car Connect could not be installed because the entire system is down. They told me they would call me back to schedule an appointment when it was back up. Fair enough, these things happen. Cut to a month or so later and I have yet to hear anything. I reach out to service via email and never get a response. I reach out via phone and am sent to voicemail. I get in touch with Porsche USA customer service who informs me that the system is back up and running. Great, I set up an appointment through Napleton's online portal to get it installed. I show up at my appointment time and they have no record of it. I show them my confirmation email and they shrug it off as a technical glitch. They tell me they cannot install car connect on my vehicle (2016 Cayenne S E-Hybrid) because it would take too long and they're doing newer cars first. Another wasted trip. My car is currently at a local indie shop to get something else worked on since I'm so frustrated with Napleton at this point and they informed me that there is a significant oil leak coming from the drain plug because of whoever did the previous oil change (Napleton) and suggested I call to see if they'd be willing to fix it. I've tried contacting their service department only to be sent to voicemail again, so now I'm having to pay another shop to fix their mistake. Overall an incredibly frustrating set of experiences.
    1 person found this review helpful 👍

  • 5/5 Ines K. 1 year ago on Google
    Go see Rob Johnson for a true luxury experience. We met Rob after a negative encounter at another local Porsche dealer and are so grateful that we had the opportunity to work with someone so professional, personable and kind. Big thank you to Rob for your patience in helping us find the right Porsche. Bonus points for also welcoming our furry friend to the dealership :)
    1 person found this review helpful 👍

  • 5/5 Main event djs Dj Vanny G. 1 year ago on Google
    From the moment i stepped in the building with my fiance and close friends i had the very best experience! I was taken care of by sales consultant Rob Johnson. in my history of vehicle shopping, this has been by far the best experience. Rob answered all of our questions and was super helpful throughout the process! He didnt hesitate to take us for a test drive and it was also a fun experience for my friends and i. For being a dealer that usually sells high end vehicles, rob made us feel so comfortable inside and made sure we had snacks and drinks while we waited. Management and finance staff was excellent,knowledgable, and fun to work with as well. Definitely recommend this dealership to anyone in the area. I came from south elgin and would definitely drive there again for another purchase! Kudos to napleton porsche of westmont!!! And thanks for selling me this great vehicle in which i will have much fun driving and owning it!
    1 person found this review helpful 👍

  • 5/5 Robert R. 1 year ago on Google
    My experience this past Friday at this dealership was nothing short of spectacular. I flew in from Florida to pick up my new car that I had purchased from them. I brought my father along with me to share the experience. From the moment we walked into the dealership every single employee we came in contact with was fantastic! Rob Johnson spent well over an hour with me going through every single detail and option on the car. His knowledge was incredible. Even though there were other customers there he never rushed and took the time to make sure and answer every one of my questions on the car. His manager, Eric Hargrove was equally as accommodating. He went above and beyond to make sure that I was happy and satisfied. The finance director, Jessica Rivera was extremely friendly and also took the time to make sure that I was comfortable with every single document that I was signing. I felt like I was the only customer in there by the way they all took the time to make sure I was happy even though there were many other customers there. The GM/Managing Partner, Jeff Witham has done an amazing job with this dealership. His staff is absolutely first class in every way. You can tell that every employee in there was very happy and absolutely loved their job. I am in the hospitality business and I know excellent customer service when I see it and this was top notch! I will highly recommend this dealership to my friends and family and go out of my way to purchase a vehicle from them in the future even if I have other options available. They really far exceeded all of my expectations!!

  • 5/5 Raul b. 2 years ago on Google
    This place is absolutely amazing! Rob and Jessica are hands-down the best I’ve ever encountered when buying a new vehicle! Rob is super knowledgeable and professional. Goes above and beyond to make sure I was 100% completely satisfied. Jessica in finance Took great care of me and I’ve gotten the best deal in the world! Yeah all I can say is that my next cars will also come from this place! The dealership is exquisite. Super modern and clean, staff extremely professional and courteous. The lineup of vehicles is unbelievable. Definitely worth checking out and sitting down with a sales associate if you looking for a vehicle.

  • 5/5 Sean L. 2 years ago on Google
    I recently had the pleasure of purchasing a new car from Napleton Westmont Porsche. The sales associate that I worked with throughout the entire transaction was Rob Johnson and I would highly recommend him. From start to finish, Rob was responsive, professional, knowledgeable and made the entire purchase very smooth! He made sure everything was thoroughly explained and that there was mutual comfort on all the next steps. The final part involved the finance director, Jessica and she was a delight to work with. Thanks to the Napleton team for making it a very pleasant and easy purchase!

  • 5/5 Yauhen A. 2 years ago on Google
    Hi everyone, this is not a fake review!!!!! I bought a car from this dealer today, it’s the most honest seller in Chicago, the dealer named Dennis Joynt was the most kind and nice person, I wish him all the best he deserves it, also the big boss was very friendly!!!! most importantly this dealer does not have any hidden fees!!!!!! I advise everyone to buy a car here !!!!! Please believe me!!!!!

  • 5/5 Whitney B. 2 years ago on Google
    We had a great experience working with Adam. He quickly felt like a friend who had our best interests in mind. He was easy to talk to, returned calls and texts quickly, and helped me find the perfect Porsche for me. I would highly recommend him and love my new car. Something tells me I will be a Porsche buyer for life!

  • 5/5 Harsha M. 2 years ago on Google
    Dealing with Adam Stratton was an amazing experience. He helped me get an allocation for my dream car, great communication throughout the build process and very quick to respond. The buying process was breeze. Adam is very knowledgeable about all P cars and is eager to share his passion.

  • 5/5 Kirstin M. 5 months ago on Google
    After months of shopping for a new/used vehicle I happened upon Napleton Porsche and I’m so happy I did. My experience was nothing but positive, smooth and easy. Our salesman, Rob, was very knowledgeable and accommodating. He really made the process so easy. Likewise, the finance department was just as accommodating. Tony explained everything in detail and was a pleasure. I would recommend to anyone looking for a new vehicle to be sure to take a look at this dealership.

  • 5/5 Juaquito Jorge M. 5 months ago on Google
    First time Porsche owner. Napleton dealership, and especially Shiraz Panjwani made the experience a wonderful one. Attention to detail, professional, thorough follow up in the days and weeks after the purchase. Would highly recommend. Thank you 😊

  • 5/5 Chad K. 1 year ago on Google
    Full disclosure. I work for a BMW dealership in Indiana. I had to take a vehicle to this dealership for some repairs. This is a top notch organization full stop. Everyone is on top of their game and has a passion for the service provided. I am extremely impressed with the level of professionalism and kindness. If you are in the market for a Porsche this is a fantastic organization.

  • 5/5 Steven S. 1 year ago on Google
    My recent purchase experience with Napleton Westmont Porsche was outstanding! John Anagnos was both professional and kind, and representative of the high-level expected with the Porsche brand. John even came in on his off-day (the next day) to personally ensure my vehicle was delivered to my home - I really appreciate that! I’ve certainly enjoyed driving my Cayenne so far, and look forward being part of the Napleton Porsche family.

  • 5/5 Dominik M. 10 months ago on Google
    I recently purchased a 911 Turbo from Porsche Westmont and had an excellent experience, thanks to salesperson Paul. From the moment I walked in, Paul's professionalism and knowledge stood out. The purchase process was quick and efficient, and Paul's attention to detail ensured a seamless transaction. He listened to my needs and patiently answered all my questions. Paul's dedication to customer satisfaction was exceptional, and I highly recommend him and Porsche Westmont for a top-notch car buying experience.

  • 5/5 Artemis L. 1 year ago on Google
    Great dealer. Brian from Napleton's Westmont Ilinois Porsche did me a solid. Basically I was shopping around for a Audi Q7, and the other dealer I went to which was a Ford dealer closeby my house, used all kinds of sales tactics to pressure me into buying another car so I took my deposit back. Luckily when I called Brian from this Westmont, I received a completely different experience. He quickly discerned what I needed, by checking on the features I needed on the car, so I immediately went over and test drove a car which had less miles and in the end the price came out just little bit over what I would have paid at the other dealer. They also worked with me on extended warranty to make sure I got the best deal. The shopping experience was wonderful. You truly feel like a king when you shop at this dealer. Everyone treats you with respect and kindness, and there was little to no pressure to make the purchase, which made me feel confident into buying the car of my dreams. I mean I can't overstate how great Brian was, great communication back and forth, solving issues quickly. He figured out what I wanted and gave me what I needed. That is what all sales people should do. Also the manager was great, and the guy in financial office was excellent as well.

  • 5/5 Daniel D. 10 months ago on Google
    Napleton Porsche Westmont, Westmont IL I am writing this letter to express my sincere gratitude for the outstanding customer experience I had at Napleton Porsche Westmont, Westmont IL. From the moment I stepped into your showroom, I was impressed by the exceptional service and attention to detail provided by your team. I would like to extend my heartfelt appreciation to Lance Johnson, who went above and beyond to ensure that my car-buying journey was smooth and enjoyable. Their extensive knowledge, professionalism, and friendly demeanor made me feel confident in my decision-making process. They patiently answered all my questions, guided me through the various options, and helped me find the perfect vehicle that suits my needs and preferences. Not only did Lance Johnson provide excellent assistance during the purchase, but the entire staff at Napleton Porsche Westmont, Westmont IL also contributed to the exceptional experience. Everyone I encountered, from the receptionist to the finance department, demonstrated a high level of professionalism and customer-oriented service. It was evident that the team at Napleton Porsche Westmont, Westmont IL genuinely cares about customer satisfaction. Furthermore, I would like to acknowledge the immaculate condition of the car upon delivery. The attention given to the vehicle's cleanliness and presentation surpassed my expectations. It was a true pleasure driving away in a well-maintained and polished car. I want to commend Napleton Porsche Westmont, Westmont IL for fostering a culture of excellence and ensuring that customer satisfaction is a top priority. My experience at your dealership has been truly remarkable, and I will not hesitate to recommend your services to friends, family, and colleagues in need of a new vehicle. Once again, I extend my deepest appreciation for the outstanding customer experience I received at Napleton Porsche Westmont, Westmont IL. Your team's dedication to providing exceptional service sets you apart in the industry. Thank you for making my car-buying journey such a positive and memorable one.

  • 5/5 Sohana R. 1 year ago on Google
    My experience at Napleton Westmont Porsche was easily the best service I have ever received at a dealership. This is all thanks to the first-class service I received from Shiraz. Shiraz was extremely professional, friendly and helpful with answering all of my questions. He made sure I was well-informed about everything and demonstrated excellent knowledge on my car and it’s features. You can truly tell how passionate he is about Porsche. He was also very communicative and responsive at all times of the day which made everything so much easier for me! If you go this dealership, I highly recommend Shiraz to anyone looking to purchase a Porsche. He is simply the best and goes above and beyond to make sure you are happy!

  • 5/5 Angela S. 1 year ago on Google
    I can not say enough great things about our car buying experience here! Brian was such an amazing person to work with and made the process in purchasing my dream car very easy and smooth. This dealership is absolutely stunning and hands down has the best customer service! Thanks again Brian, I couldn’t be happier!

  • 5/5 John H. 1 year ago on Google
    100% the best vehicle purchase at a dealer in my life of 57 years. Shiraz Panjwani was awesome. Straightforward, no B.S. quick to respond to questions and had everything ready for me when I arrived at the dealership. Highly recommend Napleton Westmont and Shiraz!


Call (630) 326-3503 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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