This hotel has new owners since early 2020 and you can tell the new owners do not take care of the property. We had a King room, the bed was in very poor condition. Stains on the floor, tub faucet leaking, outside door wouldn’t shut completely allowing cold air in, furniture in poor condition, a mouse found on first night. On the 2nd morning of our stay the hot water heater broke (Xmas eve). We were contacted and simply told hot water heater broke. Nothing was offered. When we called back it was another apology and were told there was nothing they could do. Eventually a credit was offered, however they even backed out on the credit offer and charged my CC 95% of the full rate. When we inquired about it we were simply told there was nothing more they could do. Very sad because this use to be such a good place to stay for the holiday in the small town. These new owners need to learn how to take care of their guests.

I have stayed here multiple times over the years when I came to visit family. It's been mostly decent. I will not stay again. On the first night, the sheets were filthy, with hair, dirt and bodily fluids on them. The heater didn't work (in mid-March) and only blew cold air. We shivered through the night and then asked the front desk to take a look at it, but they never did. When we got back at 9pm our third night we discovered it still only blew cold air, I asked the front desk for help, and they barely acknowledged me. Just said they would mention it to the day people. She was more interested in getting outside to smoke than in assisting me in finding a way to be warm at night. Not even extra blankets or allowing me to switch rooms (when there were plenty empty). Truly horrible experience. That's what I get for putting up for it for three days. DO NOT believe these people if you have a complaint and they say they will fix it.

We stayed here and was not given the best service. There was no bedding for the couch and staff acted like it was to much for them to go out of their way to get sheets and blankets. Acted like we were lying about not having bedding. Then there was no remote in the room and was told that there is one and acted like we were lying. We did get one the next day but it was the last day we were staying. The room was clean and the beds were comfortable. No elevator for second floor. No breakfast served due to Covid.

We had been traveling from New Mexico and tired. Around midnight we found the Rodeway in Larned. Nobody was at the front desk. The door was locked with a phone number posted to call for service. We called the number and they answered the phone. We asked for a room for the night and they responded that they didn't have any rooms available. There were six cars parked in the parking lot. They had plenty of rooms. When we said that they hung up on us. So they were obviously lying about the room availability. Whomever is running this place are terrible people in my opinion. They need to be SHUT DOWN!

Front desk staff is helpful but can be rude, I do recommend staying here for a overall good experience when traveling

The place is very clean, rooms are nice an decent sized, and comfortable. The place needs updated. The website say free breakfast but you get there and no breakfast just coffee. They need to update the website and room rates should reflect no breakfast. No elevator for 2nd floor so if going there and have issues with stairs request 1st floor. Only on entrance as they have the rear door locked. Would be nice to be able to come in from the rear if your room is closer to it.

It wasn't bad, some stuff was newer but there were issues that were disappointing. There was no hot water. My husband took an unpleasant Luke warm, barely warm shower. I didn't get one because the warm water was gone. Same thing when I tried a bath the night before. The tub plug wouldn't work so I tried to plug it with a towel. Ended up having to keep my heel on the drain to keep the water in. Not relaxing after a long day driving. Light bulb was missing in the nightstand light. Had to go to desk to get one. Room had a door that opened into the hall and one that opened to the parking space. Out side door couldn't be opened from the outside. Inconvenient. The beds are very high. I had a hard time climbing up and I'm 5' 5". Room was quiet and nice sized. I slept well.

Staff was awesome. Rooms were very clean. Price was high but had points so used them instead. The outside was very clean. They also had rv hook ups.