1/5 Sundeep 7 months ago on Google
I
trained
here
late
April
to
end
of
June
2023,
at
which
point
I
stopped
training
due
an
injury
that
I
had
sustained.
I
left
a
previous
review
on
how
they
helped
me
to
build
muscle
and
achieve
my
fitness
goals.
Recently
I
went
to
the
owner
to
privately
discuss
my
diagnosis
and
provide
direct
feedback
rather
leave
a
negative
public
review.
I
stated
in
my
message
the
feedback
about
my
injury
was
by
no
means
to
place
blame.
What
I
got
back
felt
like
a
lawyer's-letter
response
and
made
me
feel
like
my
critical
feedback
was
dismissed.
The
owner
undertook
an
investigation,
checked
CCTV
footage,
made
clear
that
I
had
signed
a
disclaimer
when
taking
me
on
as
a
client.
Having
tried
to
resolve
this
privately
I
now
feel
obliged
to
update
my
review:
Upon
reflection,
I
had
a
de-personalised
experience.
They
passed
me
between
coaches,
with
no
one
keeping
track
of
my
weights,
or
keeping
sight
of
my
physical
capability,
ultimately
resulting
in
an
injury.
After
reaching
out
about
my
diagnosis
I
received
what
felt
like
a
disingenuous
insincere
response
to
steer
clear
of
any
blame
and
reminding
me
about
the
disclaimer
I
signed.
I
would
not
recommend
training
here.
Original
review
prior
to
injury:
As
someone
who
has
never
had
a
personal
trainer
but
has
always
been
passionate
about
my
fitness,
workout
coach
has
helped
boost
my
confidence
and
has
tailored
a
routine
to
suit
my
individual
needs
and
goals.
I
recommend
trying
personal
training
with
the
Workout
Coach/Personal
Trainer
Southsea
team
they
have
helped
me
with
adjustments
when
training
which
is
helping
me
build
muscle
and
maintain.
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