1/5 ILIANA �. 4 months ago on Google • 276 reviews
Awful
experience
During
the
tickets
check
at
the
entrance,
we
ask
if
we
would
be
able
to
get
a
table,
they
reply
that
there
are
still
tables
available,
and
they
were!
We
happily
got
a
bench
style
seating
with
sort
of
tables
to
each
side!
We
were
excited
for
the
concert
and
we
ordered
a
bottle
of
Gin
to
enjoy
the
night
!
While
we
were
waiting
to
be
served
and
just
seconds
before
the
concert
starts,
one
of
the
personnel
comes
and
asks
me
to
show
our
tickets!
I
was
left
speechless
from
her
aggressive
way
of
asking!
I
show
her
our
4
tickets
and
she
tries
to
kicks
us
out
of
our
seats
because
we
had
bought
the
“cheap
tickets”!
I
only
bought
the
tickets
(one
single
price)
available
on
their
website!
There
was
no
indication
that
there
were
exclusive
tickets
and
that
they
were
sold
out!
Therefore,
I
had
bought
tickets
restricting
my
options
without
knowing!
@Management,
please
make
sure
to
inform
people
on
what
they
are
entitled
and
what
not
since
there
are
restrictions
on
the
venue
!
The
best
time
is
during
purchasing
and/or
during
the
checking
of
the
tickets!
It
will
be
also
wise
to
have
a
professional
to
check
who
is
seating
where
on
time
since
such
restrictions
apply!
Trying
to
understand
what
is
going
on,
I
refuse
to
leave
my
seat
immediately
informing
her
that
before
I
go
I
need
to
check
with
the
waitress
before
she
looses
us
from
her
sight!
I
also
asked
her
that
we
would
like
at
least
to
get
a
table
on
the
part
of
venue
that
our
tickets
“allows”
us
to
be
especially
because
my
mom
is
more
than
70
years
old
and
needs
to
be
seated!
The
waitress
arrives
with
our
bottle
and
she
does
not
allow
her
to
serve
us!
She
said
with
a
threatening
manner
we
are
gonna
solve
this
straight
away!
Another
rude
lady
comes
to
whom
I
refuse
to
talk
to!
She
starts
talking
to
my
mom!
My
mom
tells
her
that
what
they
do
is
illegal
and
they
deserve
that
we
call
the
police!
We
obviously
would
NOT
call
the
police,
the
concert
had
already
started
and
we
were
arguing
for
our
customer
rights
!
This
lady
uses
my
mom’s
saying
“we
will
call
the
police”
as
an
argument
and
a
valid
reason
to
keep
being
rude
while
she
characterised
OUR
behaviour
as
unacceptable
!!!!
They
prepared
a
table
for
us
and
we
were
forced
to
go,
otherwise
we
would
not
be
served!
The
table
they
prepared
was
located
on
the
worst
place
could
be!
We
could
not
see
a
single
member
of
the
band
nor
the
stage
and
one
of
the
four
chairs
was
half
broken!
The
lady
came
once
again
to
tell
me
that
this
is
all
our
fault
and
that
however
she
is
willing
to
return
our
money
back
!!!
Second
time
I
am
left
speechless!
Struggling
to
understand
what
is
happening
what
I
did
wrong
with
organising
this
night
out
with
my
family
and
while
my
heart
beats
have
reached
the
moon
which
BTW
looked
amazing
that
night
from
the
roof
garden
of
the
venue,
I
ask
my
partner
and
my
sister
how
do
they
feel
about
it
and
what
should
we
do
??
We
decide
to
stay
and
try
to
enjoy
the
concert
!
The
band
was
performing
great
and
we
managed
to
remove
this
horrible
feel
from
our
stomach!
To
conclude,
an
amazing
band
and
venue
with
incredible
view
to
the
Athenian
sky
and
the
Parthenon
BUT
these
women
should
change
job
and
the
management
should
know
how
to
organise
better
such
events!Sad
to
read
on
their
website
that
they
have
been
even
funded
from
an
EU
programme
claiming
that
they
are
supporting
culture!
They
might
support
culture
but
it
seems
they
forget
something…
respect
to
the
customers
and
even
more
importantly
to
elderlies!
