Large ShopRite at a great location, decent prices, with a nice hot & salad bar with good amount of seating to dine right there, making a day a great place for a quick and cheap meal at City Place. They have decent chicken sandwich and eggplant/chicken/meat parmesan sandwiches at 2 for $7 which is a nice deal. They also have soups, meats and chicken cooked in different ways, salads etc.

Awful, I have never seen a ShopRite so poorly managed and with rude and unhelpful staff there it took them 15 minutes to assist me with the self checkout and then have to put up with their rudeness after being patient with them. I will never go to this ShopRite location ever again.

Update 9/2/22: Ordered delivery again. Beautifully packaged, no missing items and expiration dates were obviously checked. Giving credit where credit is due. Thank you so much. Lost a star because I can't order beer- it's only for pick-up and that's inconvenient for me. Initial review: This review is with respect to my first time (ever) utilizing the home delivery feature. Two reasonable complaints: 1) more than half the paper bags were ripped to the bottom with items falling out because the bags were packaged too heavy and 2) one of my items was three days expired. The items were correct and I was delighted to receive them and grateful for the work that goes into this, but a reminder that the customer does pay for their groceries, so please have the individuals selecting the items check the expiration date (had this been the milk, it would have gone bad). Thank you considering my suggestion!

I recently had the pleasure of visiting ShopRite in White Plains, and I must say it was a remarkable experience from start to finish. The store's layout was well-organized and clean, making it easy to navigate through the aisles. The staff members were friendly, helpful, and readily available to assist with any inquiries or concerns. One aspect that truly impressed me was the wide variety of products available. ShopRite in White Plains had an extensive selection of fresh produce, meats, and seafood, ensuring that customers could find everything they needed for their meals. Additionally, the store had a great assortment of specialty items and international foods, catering to diverse culinary preferences. The prices at ShopRite were also competitive, and I appreciated the numerous sales and promotions that made my shopping more affordable. The checkout process was quick and efficient, with attentive cashiers who scanned items accurately and swiftly. The store also had self-checkout options, providing a convenient alternative for those in a hurry.

Big store with lots of options for both fresh and preserved foods and non-food. Coffee corner had freshly brewed drinks and (usually warm) pastry. Fresh produce and coldcuts can be sampled by asking staff who are always happy to help. Try shopping late at evening for a quiet and pleasant experience and plenty of staff to help find what you need.

It's a very nice, clean place with really helpful staff and everyone is really sweet. They also have about 15 check-out lanes and about 8-10 self checkout registers.

I love the size of this location and the fairly wide aisles. For the most part I'm able to find what I came in for. 90% of the time I have no issues at self checkout but when I do, most of the staff is friendly in assisting me. Lastly, the customer service staff is friendly and efficient 😊

The parking situation is weird. Carts aren't allowed to roll to cars? No easier access provided? No carry baskets? However, they will validate parking fee with a minimum $20 purchase. Very clean ShopRite.

some products are good and some are just unsanitary there was a bunch of mold in the bread packets and they hide it to look good there was also a hair inside my cheese if i didn’t notice it i wouldve ate it

Very helpful staff, and good deli. Sandwiches pricey, but food is now. Great quality sandwich anyways.

Awesome today, I called ahead to use my rainchecks for ICBINB Vegan and Almond Breeze Creamer and Silk Creamer, Christian from the Dairy/Frozen Dept put my items aside, when I got to White Plains he had all my items ... God Bless Christian ....

On behalf of my 70 year old mother who frequently shop at this store for convenience reason she had the most horrible experience on Saturday December 17th. My mother purse was stolen . She realized when she reach checkout . Nobody and I mean nobody assisted her to walk around the store to see it was misplaced. She asked if they can check the cameras and was told the person wasn’t around ! Nobody suggested , here is a phone you should called and file a police report, NOBODY ! Please tell me if and when is it a serious enough matter for someone to assist a senior citizen? When she reached home we filed a police report, 911 operation told me that someone should have assisted her in calling the police while in the store and not after . I called the store and was abruptly and down right rudely hung up on . The young man and the women who I spoke to was fully aware of this situation. When the office who took the statement called the store they even ignored and hung up on her . What and unsafe place . This was never the greatest supermarket disorganized, not fresh but convenient for shopping. Tell my manager Perry and staff how is this ok to run a place like this ? I heard this is a place where theft is constantly happening, why aren’t there more security guard around for shoppers and the safety of the store ? I have called and called and nobody has yet to pickup . People please be safe and be aware of your surroundings especially when in this store because the store will not assist you !

Very convient place to shop,in the last 12years since 2010, It has most items I need. The staff in customer service s friendly.Respectful. mostt if the times.Thankyou.

Great place to shop. Very clean. Great produces and meats. Ample parking. Available hot meals and dining area. Friendly management and alert staff. No long lines. Great place to shop.

Security did not look at the video & they judged me by stealing after I finished paying my groceries & they searched me even though I show my bag that only had 4 things that I got. Next time check your camera then do what you have to do. & on Friday I will go to the store & complain to their manager because it's wrong that they are not doing there job the way it should be.

Deli service is terrible. The kiosk system takes for ever, and the deli staff always refuse to follow the thickness request. Last time I ordered a half pound of ham, shaved, I instead received a half pound with a 3 or 4 slices almost an eight inch thick. The last time I ordered salami, sliced thin, I received the same eighth inch slices. I refuse to use this deli anymore Also the fresh produce is very hit or miss

This rating is based on one product that is always stale at this store. Goya N’ Spicy Pork Rinds. They need to take them off the self and if they replace keep them fresh and edible.

Clean, well stocked and with a decent selection. They do a good amount of sales and have in house coupons that you can use also! The staff is friendly, the hot food, and sushi are both fresh! Great store all around.

I picked up a tres leches cake from the bakery department for a party last night with the majority of the guests being Puerto Rican. There was a lot of love for this cake! Only a small piece is left as many guests had seconds. Those that asked where I got it were happily surprised to learn I bought it at our local Shop Rite. I've had a tres leches slice at this Shop Rite before and it was good, but the whole cake is so much better. The container for the whole cake keeps it moist, while the pre-cut slices don't always have as much of the liquid in them. I can't vouch for the tres leches cake at other Shop Rites, but the one at City Center knows how to make it right.

I shop there because it's close to where I live. But after what happened there,to someone I know I may change my mind. I'm seriously considering it. They accused her of stealing when she wasn't. She forgot to pay for an item her kid was holding and was going to pay for it after she was approached about it. Honest mistake. Do you know how many moms I've seen open up stuff for their kids to keep them quiet and they pay for it when they get to the register. Any way another staff member stuck her nose into it and as my friend was taking her keys out to use her price plus card they saw her taser on the key ring and said she threatened them with it. Bull shizz. Next thing you know she and her kid are surrounded by 5 cops like she freaking public enemy #1. Shoprite is shopwrong in my opinion. White Plains shoprite thinks its so bougie when it isn't. They have some of the skankiest looking staff I've ever seen. Their fruits and vegetables leave a lot to be desired and I'm really thinking that from now on I'll be going to stop and shop. I'm so done with being disappointed by this store

Beautiful place and very clean but not enough fruit selections, particularly bosc pears or Rome apples. At times, both these fruits aren't available.