Pretty Intense

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😠 I am the client that booked a builder nail appointment with your nail salon (with Leanne) in May this year. I’m here to say the builder nail service was poor and atrocious and I am very disappointed. When I sat down with Leanne, she felt very anxious about doing my nails, as I told her that previous... People often mention nails, service, Pretty, Intense,


Address

53 Greville Rd, Rosanna VIC 3084, Australia

Website

www.prettyintense.com.au

Contact

+61 3 9078 4889

Rating on Google Maps

4.60 (48 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 2 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: nails (16) service (7) Pretty (6) Intense (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 milana k. 1 year ago on Google
    I am the client that booked a builder nail appointment with your nail salon (with Leanne) in May this year. I’m here to say the builder nail service was poor and atrocious and I am very disappointed. When I sat down with Leanne, she felt very anxious about doing my nails, as I told her that previously my nails were done by a professional technician. I am here to say my previously done BUILDER GEL NAILS (not fake nails) were soaked in acetone for a long time- acetone is EXTREMELY bad for your natural nails and after this treatment my nails were very thin, fragile and unhealthy. Consequently , about a week after the treatment one of my nails fell off completely (which should not happen), then the rest of my nails followed, this highlights the unbelievable negligence and sloppiness of this service. IT TOOK ME till about just now to fully restore my nails and have multiple treatment done to do so (including having to file of all the builder gel off my nails MYSELF, the builder gel itself stank when I filed it off, then after filing I found my nails were so thin, cracked and damaged that I had to go for a professional for help). The price I was charged for this service was ridiculous and absolutely not worth it - $76 dollars to be exact (Sergei previously left a review about this service & it's price and the owner of pretty intense said that "even the cost is wrong"- if the price was wrong, then I demand a refund of $76 for the poor service that I received at this salon. This price did not include a manicure at all (which I was shocked about) - my nails where very flat, filed very thin after the acetone, not shaped and my cuticles were not removed or cut. I was very upset and unhappy with this service at your salon. My nail’s health was put at great risk and I hope this crucial issue is fixed for future clients.
    4 people found this review helpful 👍

  • 5/5 Ann M. 1 year ago on Google
    The most soothing facial I have ever had. Just blissful. Brooke is fabulous and sets the right tone for relaxation right from the start.
    2 people found this review helpful 👍

  • 5/5 Vicki P. 1 year ago on Google
    I’ve been coming to have my nails done at Pretty Intense since it opened. Caitlin and Clare have always done my nails immaculately. The quality of the gel polish and its durability is fantastic. The salon is clean, bright and the music soothing. The herbal tea is beautiful. I wouldn’t go anywhere else 😊
    1 person found this review helpful 👍

  • 5/5 Michelle K. 1 year ago on Google
    Visited this place for the first time today and will definitely be back! My manicure and pedicure were the best I’ve ever experienced. Staff were so supportive and professional
    1 person found this review helpful 👍

  • 5/5 Cate J. 10 months ago on Google
    Second time returning since we moved back to Melbourne and will absolutely keep coming back. Brooke does a brilliant brow wax and tint, but it was the care I received today that was so lovely and so very much appreciated from this very tired mum. I was running a little bit late this morning - toddler and a baby at home, things can hold you up! I also unexpectedly needed to bring my little bub with me which I was feeling stressed about. Brooke was so understanding and kind, she allowed me to nurse my little one while she worked away on my brows so everyone was calm and content. Highly recommend Pretty Intense.

  • 5/5 Kirsten S. 1 year ago on Google
    Absolutely love Pretty Intense. I get so many compliments on my nails, and recommend them every time. Been with Pretty Intense since Caitlin just had a set up in a hairdresser in Montmorency! Thanks so much for your great work Clare, Vicki and Caitlin!! ❤️❤️❤️

  • 5/5 Catherine W. 1 year ago on Google
    Amazing place! I’ve been coming to Pretty Intense for nails and lash extensions for several years now and honestly wouldn’t go anywhere else. The girls are all so lovely and so good at what they do! Highly recommend 😃

  • 5/5 Kate W. 1 year ago on Google
    I’ve been coming to pretty intense forever now for nails and more over the years. Caitlin and the girls have always been beyond lovely and their work is absolutely flawless ! I can’t recommend them enough, I would never go anywhere else!

  • 5/5 Rachel C. 1 year ago on Google
    So thorough. Love Clare. Lovely salon. Beautiful service. Highly recommend. Especially for Builder gel, which i'm quite pedantic about but they are super strong and stayed on for the 3 weeks :)

  • 5/5 Sasha J. 1 year ago on Google
    I have been coming to Pretty Intense for manicures for the past 3 years and have loved their services. The girls are lovely and Vickie does fabulous nail art!


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