Great place great service and great clothes. I really have nothing to complain. Thanks.

I arranged for my son and his 4 groomsmen to meet me at RM Williams at Doncaster to buy their wedding outfits. I can't praise Jason the Store Manager enough for the service he provided. There were 5 blokes who each needed to be fitted for boots, shirts and pants. Jason's attention to detail, desire to get the best outcome for us and overall patience was amazing. We would have taken up at least 2 hours of his time and no time did he try to hurry us up. The effort he went to to source sizes and styles from other stores and have them delivered to my home was much appreciated and very rare these days. Thank you Jason for looking after us and genuinely helping to get the best outcome for this very special occasion.

Aaron is a superstar. I was fitted incorrectly by an other team member some months ago and Aaron arranged a re-size at no additional cost. Now love the boots

The customer service experience with Jade was second to none. Still blown away by her expertise and her willingness to help. Absolute asset to the team. Highly recommend.

I went to this store on multiple occasions and Jayde was absolutely fantastic in helping me find everything I need and more. She is very knowledgeable in the products and fitting, I would highly recommend.

Went in to exchange a pair of boots bought online which were a half size too big. The staff were very friendly and helpful to get the right size and fit.

Bought a pair of shoes and pair of chinos and shirts, but the staff there are lovely. I had Simren help me and she was wonderful, great product knowledge and amazing customer service. Would only buy from that store after the service I’ve received from Doncaster

Thank you Simone, Blake & Max. Appreciate the help! So honest, helpful and cool to deal with! Appreciate the service. Wish I could give more stars Especially Simone .. cheers

Terrible service at Doncaster store. Did not have sizes to try and did not offer to get any in. Told me to go to another store. Very rude non engaging staff member. Just what you want when you’re looking to spend nearly $700 on a pair of shoes. She was horrible. Update I purchased boots at the Melbourne Central store. I was helped by Joseph who was the most professional customer service officer I have encountered. Highly recommend this store as they have sizes and a wider range. Nothing was too much trouble!

Purchased boots few months back however after wearing them for extended periods of time found out they weren't to comfortable. Went back in for assistance and they checked my foot size and exchanged my boots for ones better suited for me! Great Service each time I've been!

Aaron was incredibly helpful with swapping over a pair of craftsman boots, absolutely fantastic customer service here!