Hands down the most unsanitary medical facility I've ever been to. They do the bare minimum in every capacity when it comes to treating a patient. The sad part is I'm insured. When asking about discharge paperwork I was waiting on for an hour I was informed my earache came last (minimizing but definitely understood if that was actually the case-it wasn't) . Weird because they rushed so much in the first hour that I was constantly getting cut off when trying to explain the progression of my issue and the misguided treatment I got the first time I went there that made it worse. My nurse, Jan, even went as far as to make the comment "how do you know what you came in here for?" I would like to note however that Dr. Osbourne was quick, immediately identified the correct course of treatment to rectify the problem made worse by the wrong treatment I initially received, and did not have any issues with communication or bedside manner and am incredibly grateful for her.

I had spinal surgery here and the lack of nurses meant I went up to 2 extra hours without pain medicine each and every time I rang for my nurse. At one point they didn't even know where my nurse was. This used to be such a caring, well-staffed hospital, but the quality of care has dropped significantly. Cut your executive bonuses if you have to, but HIRE MORE NURSES. Your patients are suffering.

The day I had my biopsy, all was good although the nurse that started my IV this time. She didn't give up and did get it. I didn't want to hurt her feelings cause after all I have to trust her I'm going to be under in a little while and she will still be part of the team She done better than many in my life time of being a patient. Although I will say do have room for improvement, very nice and friendly but my arm hurts for days after. Not being rude but truthful. Other than that ever thing and everyone was very informative, professional and nice I definitely love this hospital.

I recently gave birth at this hospital. The night shift nurse I had was amazing! She talked me through everything and tried to keep me as comfortable as possible. The day shift nurse I had when my water had to be broken was awful! She had no personality at all and never talked through everything she had to do or was doing. Caused me pain and brought tears to my eyes. I will not deliver another baby here if I get pregnant again. Postpartum nurses were nice and very helpful. Nursery stayed busy. Took them 2 hours to get my son to me for a visitor to see him. Will not suggest someone else to deliver here. Very dissatisfied!!!

This Hospital is privately owned and funded so it has its good points and not so good. Over all though it is a good facility. Lots of highly qualified people here. Have had friends and family in and out for years. And had personal experience here.

After both inpatient and outpatient experiences at Flowers Hospital, I can say I have had excellent care there. From the physicians to nursing staff to radiology— they have all treated me with respect and gone aboveboard in my treatment. The majority of rooms are spacious and well-furnished and the meals are good. I would highly recommend Flowers Hospital.

I went in for a mammogram and was treated very kindly and gently. I was seen soon after I arrived and my testing was quick and efficient. My concerns were addressed in a way that I could understand. I am glad I went to Flowers Hospital, I have been going there for several years and I would certainly recommend them to others.

This was my first review and first visit to this hospital. Due to my physicians not receiving the results I rated them with 2 stars and below was my written review. “Everyone was very pleasant but neither physician was sent the results of my test delaying my care.” I am now updating my review to 5 star. I have since returned for several additional test. On each subsequent visit everyone was polite, professional, helpful and sent the results to the appropriate physician. Because of the above I am changing my rating from 2 stars to 5 star. Best out patient care I believe I have ever received and I have received some good care in the past.

Flowers hospital and their staff went above and beyond while I was a patient at their facility. My nurse on eve/night shift, Kimberly, was so attentive, caring, kind and very knowledgeable of her job. Her professionalism was also superb. I wouldn’t hesitate to recommend this facility to anyone. They are a five star hospital! 😊

The staff at Flowers hospital is friendly, and caring and I couldn't ask for a better group of individuals to help care for me and my family. They have implemented a lot of changes and they have definitely improved the quality of care you receive during your time of treatment. During my stay this last time my husband wasn't able to make it in time for our baby's birth and nurse Deanna stayed with me the entire time I was in labor so I wasn't alone and to give me comfort and I couldn't thank her enough for her compassion. Everyone was so nice, caring and compassionate the entire time I was there from the doctors, nurse, and ladies in the kitchen all the way to the lady working house keeping. I will definitely use Flowers for future care of myself and my family, and will definitely look forward to using them for any future children I may have.

I just want to take a moment and brag on Flowers hospital outpatient surgery teams. Yesterday was one of the most difficult days I have ever had to face. One I wish on no one. They were patient, kind, and comforting. They knew how hard it was and they let me feel my feelings and never once made me feel small for not being able to hold it back. The nurse who prepped me kindly shared her experience with me when I asked if she had ever had the same procedure. And she didn’t even hesitate to give me comfort and share something that wasn’t my business to ask. The holding team were just as compassionate. They let me cry it out and never once stopped me they kept me calm. I didn’t wait long for my surgery even though it was last minute. Once I woke up in recovery I was confused I didn’t know it had happened yet and when I realized I was in pain and it was over the damn broke. The lady looking after me reminded me to breathe and was so kind I was groggy and don’t remember what all we spoke about but I remember her being kind. My aftercare nurse was just as kind she didn’t talk much but that was on me because I was groggy and dehydrated but if I asked for something she was back quickly with it. They went above and beyond to let me know it would be okay. That I wasn’t alone. Every single question I asked was promptly and clearly answered with compassion. To anyone who is pregnant I highly recommend Aventa as they are associated with flowers and if any issues arise through your pregnancy that’s where you will likely go. Each person I came into contact with yesterday restored my faith in our medical system. My care team was incredible. I ask at this time you keep us In your prayers for healing and peace and comfort. Thank you to everyone who has checked in on us.

All persons involved in the caring of me and my bride was exceptional! Every single person cared about their position at the hospital and took great care of us. Even the interns/students were great to meet and engage with. A top notch group every single day! Thank you!!

My first mammogram went well at Flowers Hospital. The technician that gave me my first mammogram was so courteous and professional until I’m going to get a mammogram more regularly. Thank you for making me feel so comfortable.

Very friendly staff from check in until dismissal. The x-ray tech was very nice and helpful and walked me down to the office for a blood draw. The nurse there was very personable in that she chatted with me to sooth my case of nervousness! Made my day in knowing that they cared about me.

Had a very pleasant experience at flowers out patient services. Ease of check in. Staff was nice and knowledgeable. They told me each step as we went through process. Every staff member was respectful and nice. They even followed up and checked on me the next day.

I had surgery last week at Flowers Hospital & had to stay overnight. I received excellent care from everyone. Every single person that I had contact with throughout my stay was professional, thorough & exceptionally nice. The nursing staff who took care of me…EXCELLENT! Thank you all!

Minor outpatient surgery. Professional friendly staff. (Nurses go out of their way to make you comfortable and do anything in their power to make things smooth and easy). It is a Hospital, doing Hospital things obviously, so a lot of it is negative and very difficult, but this staff does an amazing job to make it the best it can be. Thank you.

The absolute most amazing place to have a baby. It was my first pregnancy, planned c-section and WOW were they all amazing. My stay was 3 days and I only experienced one nurse who didn't have very good bedside manner, but luckily it was during the night shift so I didn't have many visits from her. The surgical team and the entire nursing staff (minus that one) was absolutely perfect. The room was spacious and if I were to have another baby, I'd travel so far to have them here again. Highly recommended

Would definitely recommend for giving birth 100%. They RESPECTED our choices when it came to vaccines and did not hound us as other hospitals have. They really all treated me like a mother would treat her daughter. If felt cared for, loved, well fed and given everything I could possibly need. The staff was all on the same page and notified each other of every event very well. I felt very comfortable and at home. Thank you to all the staff, this was the best hospital experience I've ever had

I have been going to Flowers Hospital for the past three weeks now for Iron Infusions. I still have to go two more weeks. I couldn't ask for anyone to be any nicer and very well knowledgeable. The nurses here were great and knew exactly what needed to be done and how to do it. I would recommend this hospital to anyone.

The office staff was very polite and welcoming. She walked me so patiently thru every step to get signed in. Very, very kind and patient. My technicians were just as kind. I was treated with tender love and care. Thanks to all of you for your assistance. Keep up the great work and may God Bless You Everyday with His Rich Blessings. When we walk into medical offices we have a tendency to be nervous. It is so comforting to have such nice people to assist you. Thank you so much!

The OR nurses/staff did an excellent job taking the best care of my baby and I. I will say they had over flow of other non-postpartum on that floor which was taking away from the nurses/staffs ability to take care of their postpartum patients. These were very needy patients that could not take care of themselves and needed a lot of attention that was placed on the floor. I had a C-Section and was very nauseated and throwing up, it took my nurse over a hour to bring nausea meds because she was in the middle of discharging a patient. Meanwhile, throwing up after having a major surgery was the WORST. The new nursery regulations, I do not agree with. The same night that I was very sick, we called the nursery to see if we could take our baby to the nursery so my husband could help take care of me since the nurses was under staffed it seemed and the nursery was also understaffed and the nurse whom I spoke with told me all the other nurses was out on the floor doing assessments and she could not come get the baby since she was the only one in the nursery at the time, when I told her I was very sick and my husband could bring him to the nursery, she seemed very annoyed. After having a major surgery or even a mother who just went through having a long delivery, I feel rest is needed. We kept him in the room the next night and it was awful. Not only were they coming to check my vitals and getting labs and such they were also coming in to check my baby so we got zero rest. We could not wait to get home to finally get rest and have support from family. Some people do not have this support when they get home and I can not imagine the sleep deprivation they are going through, which is not good for postpartum depression. I had my oldest son 5 years ago at Flowers and it was the best experience, this time around, was not an experience I want to go through again. I do not blame the staff or nurses, they are doing their best but something has to give for patient care, which should be a priority.

My husband and I came in around 3 a.m. and I was quickly admitted in the system and got my name bracelet. The young lady at the desk was very nice and professional. I was called for my vitals with in a few minutes of sitting in the waiting room. Once we were moved to a room. I was treated for a spider bite on my thumb. The doctor and nurses were very polite and kind. They all were very professional and loving. I was not feeling well at all and a little afraid but they assured me that everything would be fine. Tetus shoot, and antibiotics. Today I can say I'm feeling better. Thanks to everyone who help me on that early morning. Keep up the great work. My husband and I appreciate you all so much.

I was at the Heart & Vascular Institute in Flowers Hospital for a procedure and I was extremely pleased with how things went. The office was extremely clean and nicely furnished. The staff was nice, informative, helpful, and just all around great. Every step of the process was explained by whatever staff was handling that part of my care. I highly recommend Flowers Hospital.

I could not ask for better care. I would highly recommend Flowers Outpatient Services. The staff cooperatively work together as a team with a positive and caring attitude towards each other and especially for the patients under their care. Procedure was clearly explained to me and my spouse and my spouse was kept informed during and after my procedure. My requests and needs were addressed in a very timely manner and staff was respectful at all times. Facility was very clean, organized and welcoming.

Great hospital!! The hospitality at Flowers is unmatched in my opinion! The lady who made my sandwich at Subway(I believe her name was Courtney) today at around 11am of 08SEP22 was so professional, funny, and kind!! She put a smile on my face when I was feeling a bit down 😊 Casey, the nurse who helped my Dad out today in room 1 in the Outpatient center, was outstanding!! Great nurses there too! That hospital is something else! May God bless them all! 🙏🏼

I stayed at Flowers for an after surgery one night stay. It could have been a very uncomfortable stay but the staff made it the best possible experience. My nurses were caring and helpful. The clean up crew checked on my trash and trays. The physical therapist had me walking from the beginning. If I had to spend time in a hospital, Flowers made me feel like they cared about me personally.

I had the most amazing experience, I he staff made me feel so safe and comfortable about having my first surgery and the surgery being a tumor removal. My doctor managed to save me from having to have a partial hysterectomy at 22 while at the same time safely and effectively removing the whole tumor. The nurses were so kind and tried their hardest to make me laugh and smile before being put under. I will continue to use flowers and their doctors for all my medical needs! Also, the patient services nurse got my Medicaid activated and to cover the full expense, saving my one income family from paying the 7,300$ bill! Thank you Flowers❤️

Getting a yearly mammogram is something I have done for at least 30 years. Having lived in many different places I have had to use many different facilities for my mammograms. This was my first experience with having one done at Flowers Hospital. I was extremely pleased with the easy appointment scheduling, quick availability, location of the facility and most of all the friendliness of the staff. I had about a 5 minute wait from the time I arrived until I was taken back. I was in and out in less than 30 minutes! I will definitely use this facility as long as I live in Dothan and I highly recommend yearly mammograms at Flowers Hospital!

Hands down the best experience I have had. The staff was absolutely the most friendly group of people I have encountered in a hospital! They were all so sweet to my daughter too (she had to be there with us). Every nurse was so nice! Dr Gilchrist was amazing and everyone kept my husband up to date during my surgery. Would 100 percent recommend flowers hospital to anyone!

I have had the sweetest nursing staff I have ever had in a hospital. Miranda, Morgan, Kenny and of course Mathew You all were fabulous and took great care of me you made me feel like family. Miranda is an awesome team leader keep up the great work. They all had positive attitudes and very pleasant. I hate to say it I will miss you but I’m ready to go home. I truly say they make you feel like part of their family they truly care about their patients. Mathew keep up the great personality you are going to be an awesome nurse.

The staff at Flowers was friendly and knowledgeable which my experience comfortable and seamless. They definitely have a great sense of pride in the work that they do and all work well as a team making sure that your needs are met. It was also comforting to know that all of the staff thought so highly of my surgeon!

Customer service was excellent. Staff was friendly and helped me throughout me entire outpatient procedure. I do wish whoever does insurance verification would get the copay amounts more accurate. I’ve over paid almost every time and gotten a check in the mail as a result. Thanks for sending it back, but it can be avoided. Huge thanks to all the staff!!

Everything went very smoothly from registering through outpatient, to my room,to holding area then to surgery. I even saw some of the seasoned coworkers who are still employed at Flowers. I have no complaints. Service was excellent and I received excellent care.

My staff was great during my entire birthing process. Loved, loved, loved my nurse Jada! She was by my side every step of the way. Dr. Torrance was amazing and so caring! I feel as though she met my every need as an OB. Just love everything about my experience.

It was extremely easy to schedule my appointment. I was able to schedule at a time that was most convenient for me. Upon arrival for my scheduled appointment, I received a genuinely warm greeting, and I was offered the opportunity to sign in. I was called to the back shortly thereafter and my services were rendered in an efficient and in a professional manner.

This place is the worst hospital I've ever been to. Good 5hr wait time and that's probably being generous. I thought I was in a third world country. The waiting room was flat inhumane, full of elderly people crying from being stuck in wheelchairs for hours. After 2 visits we still received no proper care. And to be clear this is all 100% management, the nurses do the best they can with the sad ,sad,resources they've have. To the people who run this place,there's a special place in hell for you,you should be ashamed of the way you treat people. I truly hope karma makes sure you get everything you deserve. You don't deserve 1 star let alone 5,I had to put 1 star just so I could tell you what a bunch of useless,heartless, soulless bunch of rich trash the owners and managers are. If you love your elderly parents don't leave them with these people.

From the moment me and my husband got to the hospital at 5 AM they were very nice and on top of things. We didn’t have to wait no longer than 5 minutes after we got back to our room. The c-section nurses, anesthesiologist, and Dr. Johnston made the delivery very calming. All the nurses stayed on top of my issues and were great, especially Gina! I would recommend the hospital for any issue you may have.

I had a great experience at Flowers hospital. Everyone was so helpful and thoughtful. I always liked the flowers from my last surgery. Nothing but good comments. Thank you. Also, Paige was an outstanding nurse. She was just excellent.

Check in was easy, found radiology. The gentleman who started my IV was very nice. He told me about the whole procedure and what to expect. He asked what kind of music I wanted to listen too, and found exactly what I wanted. The contrast really made me weak. Same person insisted I go in a wheel chair, if not I would have fallen. Then another man who also worked outside asked if he could help me to my car. I told him I could make it. It was a wonderful experience. So sorry I don't remember names.

We went to the ER and they all were very attentive and nice. My husband was admitted to the hospital and everyone we dealt with was helpful and courteous. Dr. Alberti was wonderful. He was very patient and he took the time to explain things in a way that we understood. I highly recommend Flowers hospital and their staff!!