2/5 George S. 9 months ago on Google
Did
an
online
order
on
8-1-2023
and
went
to
pick
it
up
about
12:50pm
and
walked
into
a
packed
line
waiting
for
food
to
be
ordered
and
people
waiting
in
line
for
mobile/uber
orders.
Even
though
there
was
numerous
mobile/uber
orders
ready
to
go,
no
employees
were
checking
names
for
the
mobile/uber
people
so
they
could
distribute
the
orders
that
were
already
completed,
instead
they
concentrated
on
waiting
on
the
people
in
line
that
still
needed
to
order
their
food.
A
lady
in
front
of
me
told
me
she
was
waiting
for
about
half
an
hour
like
this,
but
it
appeared
that
no
one
in
the
mobile/uber
line
wanted
to
say
anything,
including
myself,
since
it
could
be
taken
as
if
we
were
cutting
in
line
since
the
staff
was
waiting
on
people
that
still
needed
to
order
food.
Eventually
an
uber
driver
asked
if
his
was
ready
and
they
handed
a
bag
already
packaged
for
him
that
was
sitting
there
the
whole
time
I
was
there,
then
I
asked
if
an
order
was
ready
for
my
name,
out
loud,
and
a
lady
handed
me
my
order
that
was
also
sitting
there
the
whole
time.
I
believe
this
was
the
same
with
the
lady
and
the
others
that
were
in
front
of
me
as
well,
but
can't
confirm
because
I
left
after
getting
my
order.
Overall
there
was
plenty
of
staff
on
hand
to
address
the
amount
of
customers
inside
of
the
store,
since
a
good
number
of
us
already
had
orders
ready
to
go,
but
since
no
employee
was
addressing
the
mobile/uber
line
in
an
efficient
manner,
it
over
crowded
the
store
and
the
service
went
downhill
from
there.
Either
there
was
numerous
new
employees
working
at
one
time
or
it
was
handled
poorly
by
the
manager
which
created
their
issue.
The
food
was
good
so
no
complaints
from
there
and
I
love
me
some
Jersey
Mike's
so
I
will
go
back
again,
but
the
service
by
the
employees
at
the
location
definitely
needs
to
be
streamlined.
