3/5 KD D. 1 year ago on Google
**Update**Outback
reached
out
from
review**
Upper
mgmt
promised
to
look
into
the
incident
&
go
over
training.
We
were
offered
credit
which
was
nice,
but
I
declined.
I
just
don’t
know
when
we’d
go
back
&
really
training
goes
a
long
way.
***
Original
post:
We
had
an
awful
experience.
I’m
still
salty
about
it
&
having
had
to
talk
my
husband
into
going
there,
we
probably
won’t
go
back.
The
restaurant
was
not
busy.
We
waited
forever
for
our
drinks
&
should
have
left.
By
the
time
I
started
tracking
time
it
was
15
min.
My
husband
admitted
it
had
been
25
minutes.
Our
server
took
so
long
the
other
server
in
our
section
greeted
us
too.
My
husband
&
son’s
steaks
were
undercooked,
mine
was
overcooked,
&
my
youngest
son’s
steak
was
cold.
My
potato
was
cold.
The
whole
dining
experience
had
us
irritated
because
we
were
there
for
2
hrs
start
to
finish!!
$180
later..
We
went
to
the
grocery
store
to
grab
desert
we
promised
the
kids
because
there
was
no
way
I
wanted
to
sit
there
another
30
minutes.
While
my
husband
was
in
the
store,
I
called
the
restaurant
and
was
told
the
manager
was
too
busy
to
come
to
the
phone.
I
called
back
the
next
day
and
got
the
same
answer.
What
a
joke.
We’ve
worked
in
the
restaurant
industry
so
we
usually
are
pretty
forgiving..
Just
a
terrible
experience.
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