I recently worked with ServPro when my office flooded unexpectedly. The office is nearly 8,000 sqft and consisted of many offices, production stages, restrooms, bullpen seating and a kitchen. There was significant damage to the entire space. We called Servpro within minutes of being alerted of the damage and they were onsite within the hour. They immediately put their team to work drying out the building and saving anything possible. Their urgency and attention to detail allowed us to feel at ease and rest assured we were in good hands. Frank and the Servpro team continued to be great throughout the reconstruction process, always timely and detailed in their communication. Our office had a lot of specific, unique, items to restore and they did a fantastic job finding like replacements. The entire process took 7 weeks from the initial damage to the office being fully restored. Would definitely recommend ServPro to anyone in need timely and effective disaster relief.

Ozzy and his team were professional and thorough, communicating clearly to us through the difficult experience of dealing with water damage. They made it easy for us to leave for a few days while still checking on the drying equipment every day. They also worked directly with my insurance to figure out costs and approvals without me having to deal with. Wouldn't think of going anywhere other than ServPro for water damage!

I want to thank ozzy and Jorge H and JD for all their hardwork and professionalism highly recommended this servpro

I felt the need to come back and leave a honest review after the work done to my parents home in Malibu. The fire literally burned 2 out of the 5 houses on our street and we were blessed enough to come back to our home. But the smoke stench in the house was just terrible. I called my agent and the first people he referred me to was you guys. I wasn't quite sure at first but after I called and set up an inspection I knew I was going to be taken care of. These guys would email me daily updates and kept my insurance in the loop on the whole process. If I remember correctly you guys were in and out of our house in 2 weeks. They cleaned the entire home, AC ducts, .. whatever you could think of. When my parents moved back in it was like it never even happened. I love your motto!

Amazing workers ! I was really impressed with their work ethic

Izzy and his team were quick and helpful through the whole process. Thank you!

Ozzy and his team were great throughout the whole process thanks for all the hard work

Great service by Juan, George, and Ozzie. Nice guys who were professional and competent. I appreciated the punctuality, cleanliness, and communication.

Excellent and professional crew! Shout out and thank you to Ozzy, George, Marlon and Juan for the great work and getting our house back in order.

Servpro was wonderful!! They did a fabulous job - and they were very nice!

Amazing staff. Very professional. I called them a million times bc I went through insurance and they were always so nice on the phone. Very responsive! Will definitely use them again.

Servpro of Eagle Rock/Silver Lake is so great. I owed them a ton. My toilet water backed up and overflown damaged part of bathroom, hallway and bedroom of my condo during the sale. Yes, worst time ever. My insurance agent recommended to immediately called Servpro. And after that, they took care of everything. They dealt directly with my insurance, repaired both mitigation and reconstruction process. Everything went very well, better than dealing with a regular contractor. Now the condo looks brand new. Bert the owner and their team both in the office (Yuri) and on site (Dawson) are so professional and helpful. The repair was done before the escrow closed and my buyer is happy with them too. Can't thank enough.

Albert gabledon and his team serviced my home after there was a fire to the next door unit. They did a great job getting all the smoke out.

Excellent service. The technicians that performed the work were Juan, Jose Luis, and George. They were courteous, hard working and professional. They were great. Yuri, who I spoke with at the office, was also very helpful answering questions. Great team!

Called to request estimate. I was told they do not do that and gave me some off the wall rough estimate over the phone. On to the next company.

I cant stress how quick and attentive these people are. They dealt with my insurance company too. Thank you for the good work!

ServPro did an excellent job, and provided me with a drywall contractor that knew how to rebuild a sound stage with double wall construction. Thank you!!

We were referred by our insurance company and our experience with SERVPRO was extremely positive! Their technicians are very professional, quick to respond and reasonably priced. They repaired our water damaged bathroom SO skillfully, it's like it never happened! Their in-house team walked us through the entire process making it pain-free. I would HIGHLY recommend them!

Albert and his team were very professional and responsive to all our questions. They came over within an hour or two to immediately start removing water and dry out floors and walls. We’re extremely happy with their work!

I am so grateful ServPro and these particular people - Albert, Ozzy, Caesar, and Barbara - were available to help me with terrible water damage caused by my upstairs neighbor’s washing machine overflowing. They all have a wonderful ‘bed side’ manner which was so calming, caring and reassuring to me the morning I learned of this disaster and throughout the entire process. Your home is where you typically feel the safest and when something like this happens it threatens your peace of mind. Barbara was always available and moved the project along even considering how much work there was to restore my home from the water damage. Ozzy, Albert and Caesar are so technically strong I always felt confident the job was being done well. Albert and Ozzy were really good at putting the technical into layman’s terms so I understood what was being done and why. The team was always on time - always - something I don’t see with all service providers. I recommend that ServPro - be your FIRST CALL if you have a disaster in your home. You cannot put a price tag on peace of mind - THANK YOU to the team that helped me!!!!

Hired ServPro when I noticed water seeping up through my laminate flooring and they were at my house within hours to install their machines and begin drying out the effected area which ended up being almost the entire downstairs. Albert Gabledon III walked me through the whole process as I’m a novice when it comes to a crisis like this. He was always patient with me and made sure all my questions were answered. I’d recommend them to anyone needing this service and especially Albert. A great company that helped me deal with a very unpleasant experience.

Servpro did an amazing job coming in to mitigate some water damage we had resulting from the recent heavy rain. Yuri was very professional and communicative about the scope of work, timeline, and costs. Always kept me updated. Juan was the guy in charge of most of the work on site. Talk about an outstanding guy. Super professional and very respectful. Kept me updated about each little step, did an excellent job prepping the room so there would be no dust. They flood cut about 2 ft of my wall and there was no debris to be found. They didn’t damage the floor and plastic walled off the whole room. Juan was ALWAYS on time which means a lot. I’ve heard some horror stories about mitigation companies, but none here. These guys were great!

Thank you Ozzy and team for your amazing professionalism! I recommend Servpro 100%! Wonderful with communication with our water damage issue, thank you for all of your hard work.

When Tropical Storm Hilary struck on Sunday August 20, 2023, two of our stores began taking on water at an alarming rate. Standing inside store 1 early Sunday morning, we called Servpro Silver Lake and described the duress we were under. They took notes, took a look at video we sent, and had a strike crew inside our building within 30 minutes; the remainder of their team joined 30 minutes later. They immediately began work stopping more damage from occurring. Once the landlord's disaster recovery team arrived, we asked Servpro to pivot and drive across the city to store 2 where they encountered a less severe but equally daunting challenge. The incredible resources and expertise they aggressively deployed to solve our problem was extraordinary. We will not hesitate call on them again.

Unfortunately, over the past couple years I've needed water and mold remediation done 3 times. Each time I go back to servepro, and specifically Ozzy, because of the professionalism and care taken with each project.