1/5 Hannah V. 9 months ago on Google • 34 reviews
We
had
a
really
terrible
experience
with
the
service
here.
We
got
a
seat
right
away
and
were
able
to
check
out
the
menu,
which
had
helpful
markings,
including
gluten-free.
Unfortunately,
the
only
item
actually
marked
was
the
gluten-free
bread.
So,
I
checked
out
the
buffet.
I
let
a
waiter
know
about
my
allergy
and
he
said
he
could
show
me
the
items
in
the
buffet
I
could
eat.
He
started
to
translate
the
names
on
the
cards
(“pork,”
“vegetables”
etc)
but
I
told
him
I
needed
to
know
what
items
contained
gluten.
He
popped
over
to
the
kitchen
to
ask
the
chef
what
contained
gluten.
This
is
where
it
started
to
get
bad—the
chef
said
that
everything
in
the
buffet
contained
gluten.
I
asked
the
waiter
to
ask
about
specific
items,
like
the
plantains
or
the
vegetables—what
ingredients
had
gluten
in
those?
(80%
of
the
food
in
this
buffet
looked
gluten
free
unless
the
chef
had
a
strange
way
of
preparing
them,
doubly
so
for
traditional
Mayan
recipes.)
The
waiter
refused
to
ask
again
and
said
I
could
order
off
of
the
menu.
We
showed
him
how
there
were
no
foods
marked
gluten-free
except
the
bread.
He
insisted
that
many
it
was
the
only
item
without
gluten.
I
tried
to
explain
where
gluten
came
from—flour,
bread,
etc.
In
order
for
all
of
the
items
from
this
kitchen
to
contain
gluten,
the
chef
would
have
had
to
have
sprinkled
flour
over
every
item
before
it
came
out.
The
waiter
again
insisted
that
the
chef
had
told
him
everything
contained
gluten
and
it
must
be
true.
He
would
not
ask
the
kitchen
again.
The
waiter
suggested
I
stick
to
the
salad
menu
and
we
could
see
if
the
croutons
could
be
left
out.
We
had
to
leave
because
it
was
clear
they
did
not
want
to
serve
me
food—there
was
no
guarantee
even
that
salad
would
be
safe
for
me
to
eat.
I
cannot
tell
you
how
demoralizing
it
is
to
go
to
a
restaurant
with
beautifully
prepared
food
in
a
French
fusion
style
with
well-educated
staff
who
refuse
to
serve
me
because
of
an
allergy.
We
were
lied
to
at
this
restaurant
because
the
staff
did
not
want
to
put
in
any
more
than
the
basic
effort
to
keep
its
guests
safe.
This
food
may
look
good,
but
the
restaurant
is
not
concerned
with
respecting
its
customers
or
supporting
their
health.
I
hope
they
make
serious
changes
here.
3 people found this review helpful 👍