Beautiful establishment with incredibly friendly staff and management/owners who are always there to lend a helping hand. They offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it seemed the parking is rarely fully occupied) in a secure, gated driveway which is partially covered. The owner even took the liberty of covering my motorcycle with a plastic cover when I was fast asleep and the weather looked like rain (very nice of him to do- and he let me take the cover he made for me)! There is always someone there ready and willing to help you with luggage or whatever your need may be, and English is spoken by most all of the staff (the management/owner lived in the US and speaks perfect English- and was extremely friendly and attentive). Housekeeping is thorough and regular. I stated in the Deluxe King suite and was happy to have a massive, luxurious full jacuzzi bath in my room (plus a double vanity and a seperate shower as well). The room also came with my own, massive walk in closet. The bed was extremely comfortable and a huge oversized king size. They also have soft sheets and warm blankets and a very well working climate control system per room. Breakfast, made fresh, is available (and can be pre-ordered the night before so it is ready when you wake up) for a great price and was delicious and plentiful. The front desk is open 24 hours and sells a variety of snacks and soft drinks. There was very good WiFi and my room even had an ethernet hookup. The connection speeds were very decent- especially for this part of the world, where 10mbps download speeds are considered fast. The location is very conveniently located near to local attractions but away from the traffic of the downtown areas, and in a very safe and quiet neighborhood. Note that the hotel can be difficult to spot, as it boasts an inconspicuous sign and blends in with the residential houses on the street. Attention to detail was clearly a priority, and the entire property is beautifully set. The cost of a room for the night is also EXTREMELY competitive (great value)! In summary, highly recommended.

Excelente servicio, la anfitriona del hotel es muy amable, la limpieza de las habitaciones es impecable, con un ambiente acogedor. Las habitaciones cuentan con ac, baño privado y estacionamiento en el sitio.

(Translated by Google) Nice clean fine hotel and very friendly staff (Original) Lindo hotel limpio fino y personal muy amable

EXCELLENT SERVICE AND VERY CLEAN AND CLOSE TO HOSPITAL MULTIMEDICA . THE LADY ON RECEPTION WAS VERY WELCOMING AND ATTENTIVE . SHE GAVE THE HOTEL A PERSONALITY .

Mi experiencia en la visita al hotel fue excelente, la atención es muy buena, es muy limpio y ordenado, acogedor, con A/C, tiene una excelente ubicación. Recomendado.

Great location and the staff is so kind and helpful. You'll feel at home here

La ubicación es excelente, al igual que las instalaciones y la atención del personal. Invitados a regresar.

Excelente Lugar para pasar con tu familia , desayunos tienen costo extra pero son muy buenos buena atención queda cerca muchos lugares

Es de muy buena calidad allí no se desepcionaran se los recomiendo es maravilloso, buen ambiente.

Hotel magnífico, merecedor de 5 estrellas. Excelente servicio a la habitación, al cliente. Las habitaciones y el restaurante delicioso, cien por ciento recomendado.

Un lugar muy acogedor y agradable una atención,estupenda y del aseo ni se diga 100% ordenado y limpio la verdad que ni ganas de irse dan regreso porque regreso una zona muy segura muy accesible a todo. Se los recomiendo

Nice

Pase solo a el Café que tienen, me pareció un hotel bien ubicado y muy cortes todo el personal.

Un lugar muy acogedor y agradable una atención,estupenda y del aseo ni se diga 100% ordenado y limpio la verdad que ni ganas de irse dan regreso porque regreso una zona muy segura muy accesible a todo. Se los recomiendo

Excelente. Muy lindo. Descubrí que en Guatemala muchas casas brindan servicio de hotel. Pero vale la pena.

Excelente hotel, personal amable, todo limpio y ordenado,siempre dispuestos a ayudar en cualquier momento

I enjoyed my stay at this hotel. It's located in one of the best areas in Guatemala City. The hotel is like B&B style, and the staff were nice. There are gates that are always locked, and they just open them to let someone in or out.

This was a great hotel experience. Not super expensive but it also offers everything that the big brands offer. It's owned by a local man and he is lovely. He runs the place and is very accommodating. Let me check out later as well. I'd recommend this place to everyone.