1/5 Shannan T. 9 months ago on Google
I
would
like
to
start
by
saying
our
family
has
always
loved
going
to
eat
at
the
Pointe
in
Gulf
Breeze
but
our
recent
experience
has
drastically
changed
my
mind.
My
son
is
having
a
small
beach
wedding
at
the
end
of
September
and
we
wanted
to
find
a
place
for
everyone
to
eat
dinner
afterwards
and
thought
the
beautiful
location
and
variety
of
food
at
the
Pointe
would
make
a
perfect
location.
I
called
and
spoke
with
Brittany
Bandy
and
told
her
we
wanted
to
make
a
dinner
reservation
for
36
people.
I
told
her
we
were
not
interested
in
having
a
reception
there
as
we
already
have
another
event
space
booked
and
only
wanted
to
eat
dinner.
Each
person
would
be
ordering
and
paying
for
their
own
meal.
If
possible
we
would
like
to
bring
the
cake
to
have
after
dinner
but
it
was
not
completely
necessary
if
we
weren't
allowed.
Brittany
said
she
would
email
me
information
and
sent
me
wedding
reception
information
with
packages
starting
at
$2500.
I
called
back
and
again
and
after
several
attempts
finally
reached
Brittany
and
explained
that
we
only
wanted
to
make
a
dinner
reservation
for
36
but
are
not
interested
in
all
the
extras
and
would
not
bring
a
cake
if
that
was
the
issue.
Brittany
then
told
me
if
we
didn't
bring
a
cake
then
it
should
not
be
a
problem
but
she
would
email
confirmation
of
the
reservation.
I
never
received
confirmation
so
after
several
more
attempts
I
finally
got
in
touch
with
Brittany
again
and
she
told
me
they
had
other
large
parties
wanting
reservations
in
September
so
she
had
to
make
sure
no
one
wanted
to
schedule
a
wedding
reception
before
she
could
confirm
our
reservation.
Our
first
email
contacts
began
in
July
and
we
still
do
not
have
confirmation
for
a
dinner
reservation.
I
am
utterly
disappointed
in
the
level
of
customer
service
and
feel
that
if
they
could
not
accommodate
a
reservation
for
a
large
dinner
party
then
they
should
say
that
instead
of
asking
us
to
wait
until
the
last
minute
and
possibly
have
nowhere
to
take
everyone
for
dinner.
Maybe
it's
my
fault
and
I
should've
never
mentioned
the
wedding
but
repeatedly
said
we
only
wanted
a
dinner
reservation
where
everyone
ordered
and
paid
for
their
own
meals,
no
decorations
or
any
other
extra
staff
necessary
and
would
not
bring
our
cake
if
it
meant
paying
a
$2500
event
fee.
Just
very
sad
and
disappointing
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