1/5 Kasauli M. 6 months ago on Google
My
recent
visit
to
the
duty
free-
the
vayu
bar
left
me
deeply
disappointed.
They
had
enticingly
advertised
a
generous
25%
discount
on
both
food
and
drinks,
which
naturally
caught
my
attention.
Before
visiting
this
place
I
had
purchased
a
deal
for
IMFL
drinks
from
the
nearbuy
website.
However,
my
excitement
soon
turned
into
frustration
as
I
placed
my
order
from
the
regular
menu
for
my
food
selections.
To
my
dismay,
the
25%
discount
that
had
been
promised
was
conspicuously
missing
from
my
final
bill.
It
was
only
then
that
I
was
informed,
somewhat
casually,
that
I
couldn't
receive
the
discount
because
I
had
already
purchased
a
deal
from
a
nearbuy.
The
food
bill
had
no
relation
to
the
IMFL
order.
If
I
had
ordered
another
IMFL
drink
then
they
could
have
said
that,
but
the
serving
staff
started
behaving
rudely
without
any
consideration.
I
believe
that
clear
communication
is
key
in
such
situations,
and
it
would
have
been
much
appreciated
if
this
policy
had
been
communicated
upfront.
Regrettably,
I
left
the
establishment
with
a
considerably
higher
bill
than
anticipated,
devoid
of
the
promised
discount.
This
experience
has
left
me
with
no
desire
to
consider
a
return
in
the
future.
I
initially
chose
to
visit
this
place
based
on
positive
Google
reviews,
but
unfortunately,
it
did
not
live
up
to
the
expectations.
There
are
plenty
of
other
dining
establishments
worth
exploring,
and
I
would
recommend
exploring
those
options
instead.
Lastly,
but
certainly
not
least,
I
must
emphasize
the
need
for
improvement
in
their
service
staff.
The
behavior
of
the
serving
staff
was
rude
and
less
than
satisfactory
during
my
visit.