2/5 Hemant B. 1 year ago on Google
A
REGULAR
CUSTOMER
OF
OVER
A
DECADE
-
HOWEVER,
I
WILL
NEVER
VISIT
THIS
RESTAURANT
AGAIN!!
-
EVER!!!!!
*
CUSTOMER
LOST
because
of
a
bunch
of
onions!!
Pathetic
experience!!
Even
though
I've
been
a
regular
customer
for
over
the
last
12+
years,
if
not
more
-
of
the
Gurgaon
outlet
(sector
22
market).
I
feel
let
down
&
deeply
disappointed
-
All
for
a
measly
bunch
of
onions!!
(Condiments/
accompaniments)
I've
been
ordering
+
regularly
visiting
on
a
monthly
basis
for
12+
years,
and
the
staff
has
been
fairly
stable
(-
not
new
staff,so
I'm
sure
they
know
me,
as
a
regular
customer.)
However,
the
level
of
apathy
exhibited
by
the
restaurant
staff
today,
was
appalling!!!
The
restaurant's
behavior
was
quite
inappropriate,
rather
quite
pathetic
response
from
the
restaurant
manager.
DISAPOINTING
INCIDENT:
For
a
take
out
order,
at
about
10
pm.,
which
was
pre-ordered
over
the
phone,
I
asked
for
extra
onions.
When
I
went
to
collect
my
order-in
person,
I
found
that
the
onions
were
not
as
per
request.
*(in
spite
of
clearly
asking
for
extras
while
placing
my
order
over
the
phone.)
So,
I
asked
for
some
more.
Firstly,
the
manager
told
me
that
the
onions
they've
packed
are
as
per
my
order.
(Cheeky
-
because
I
was
made
to
feel
as
if
they
are
doing
me
a
favor
-
not
expected
from
these
guys
I've
been
frequenting
for
well
over
a
decade).
CHEEKY
&
DISGUSTING
BEHAVIOUR
BY
RESTAURANT
MANAGER
In
spite
of
asking
-
in
fact,
insisting
for
additional
condiments,
again
-
at
the
restaurant,
the
manager
enquired
from
the
order-taker
/
staff
at
counter
about
my
order,
and
had
the
cheek
to
tell
me
that
since
I'd
ordered
for
2
parathas
+
1
paneer
dish,
1
pack
of
onions
should
suffice
-
and
asked
"why
do
i
need
more??"
DISGUSTED!!!
PATHETIC
SERVICE!!!!
**This
incident
is
dated
03rd
July'22,
when
onions
are
priced
at
Rs.
29/-
per
kg,
on
Blinkit
(I'm
sure
they
source
it
for
Rs15/-
Or
Rs.
20/-,
if
not
less).
I
have
not
had
any
major
complaints
about
their
food
or
service,
over
the
past
years,
rather,
I
have
been
the
one
taking
my
family
to
this
restaurant.
But,
today
they
came
crashing
down
and
broke
all
records!!
I
WILL
NEVER
VISIT
THIS
RESTAURANT
AGAIN!!
-
EVER!!!!!
I
do
not
need
this
mediocrity
&
Pathetic
service!!!!
Thank
you
for
your
hospitality,
over
the
past
years.
2
extra
stars
for
that.
🙏🏼🙏🏼
AND
WILL
NEVER
RECOMMEND
THIS
PLACE
TO
ANYONE!!!!
🙏🏼🙏🏼
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