3/5 Vaibhav G. 6 months ago on Google
The
location
is
great,
the
property
is
very
beautiful.
But
the
service,
management,
and
stupid
rules
makes
for
a
somewhat
frustrating
experience.
We
had
organized
our
wedding
in
this
resort
back
in
2021.
We
initially
wanted
to
book
about
15
rooms
at
this
property,
with
15
more
at
the
neighboring
hotel
for
our
guests.
The
receptionist/hotel
manager
was
very
rude.
Since
we
were
booking
so
many
rooms,
we
had
initially
agreed
for
a
price
of
Rs
5k
per
room
per
night.
We
would
have
booked
the
rooms
for
2
nights
(very
small
rooms).
Later,
the
management
(which
saw
our
excitement),
told
us
that
we
have
to
pay
Rs
8k
per
room
per
night.
They
thought
that
we
will
go
ahead
with
the
deal
(thinking
we
dont
have
an
alternative).
We
then
went
with
only
5
rooms
and
booked
more
rooms
in
the
neighboring
hotel.
Thank
god
this
happened,
because
the
rooms
we
booked
were
not
very
satisfactory
for
a
'4
or
5
star
hotel'.
One
of
the
rooms
we
had
booked,
was
smelling
of
a
dead
rat.
Another
thing
was
the
useage
of
a
hall
which
was
in
the
hotel
building.
Other
things
which
were
a
little
out
of
place
were
the
so
many
*RULES*.
The
girl's
side
family
wanted
to
use
a
hall
for
a
very
short
puja.
When
they
found
out,
they
sent
5-6
staff
and
put
plants
in
the
small
hall
so
that
we
are
obstructed
from
doing
our
puja.
They
forced
us
out
of
the
room.
This
did
not
feel
like
hospitality
in
any
way.
Some
of
the
good
things-
The
property
is
well
maintained,
looks
rich.
The
food
can
also
said
to
be
good.
Suggestion-
You
have
a
very
good
property.
Rules
should
be
in
place,
understandable,
but
also
be
courteous
and
friendly
while
dealing
with
guests.