1/5 Sheila Vasan S. 1 year ago on Google
We
had
booked
out
the
entire
hotel
for
to
house
our
guests
who
had
come
for
a
wedding
for
about
a
week.
This
was
our
worst
decision
ever.
The
hotel
housekeeping
is
non
existent
-
the
sheets
were
stained
-
the
rooms
smelly.
We
had
to
bring
in
our
own
housekeeping
supervisors
-
we
had
to
buy
our
own
atomisers
-
room
fresheners,
cleaning
equipment
and
material.
We
had
to
get
a
team
to
add
flowers
and
decor
events
like
lamps
and
cushions
and
do
a
daily
check
of
the
rooms.
The
staff
of
this
property
is
rude
and
callous
-
and
one
of
the
housekeeping
boys
misbehaved
with
a
friend
when
she
asked
for
a
more
thorough
cleaning
of
a
room.
I
believe
the
problem
stems
from
the
general
manager
who
was
just
not
bothered.
There
was
no
concern
shown
as
our
guests
complained.
My
team
of
friends
and
professionals
had
to
personally
stand
everyday
and
get
the
housekeeping
done.
To
make
the
property
more
bearable,
we
had
to
add
flower
arrangements,
cushions,
lamps.
There
was
no
concept
of
service.
The
front
desk
and
the
general
manager
Karan
-
just
did
not
deliver
the
service
that
the
head
quarters
had
promised.
Their
default
response
was
no
to
every
request
my
guests
made.
Even
requests
for
water
bottles
were
not
taken
into
account
saying
they
did
not
have
adequate
water
bottles.
Please
avoid
this
property
-
it
is
not
even
a
1
star
property.