Haute24 image

Haute24

Clothing store Fashion accessories store Shoe store Watch store Outlet mall T shirt store Handbags shop Designer clothing store Belt shop Haute couture fashion house

One of the Most Reviewed Clothing stores in Gurugram District


Address

7214, Block C2, DLF Garden Villas, Sector 43, Gurugram, Haryana 122002, India

Website

haute24.com

Contact

+91 95617 94706

Rating on Google Maps

4.30 (933 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 7 pm
  • Thursday: 11 am to 7 pm
  • Friday: 11 am to 7 pm
  • Saturday: 11 am to 7 pm
  • Sunday: 11 am to 7 pm
  • Monday: 11 am to 7 pm
  • Tuesday: Closed

Featured Reviews


Frequently mentioned in reviews: products (24) Haute (19) luxury (15) customer (14) order (13) bought (13) authentic (12) service (10) product (10) ordered (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sakina Fida A. 2 years ago on Google
    Firstly, the 5 star reviews here are probably fake. Unless you want to wait for months and months, enjoy having to call multiple times for updates, receive no response from customer service, have them mislead you everytime, DO NOT ORDER from Haute24. I ordered a YSL bag in the beginning of November, was given a two month timeline- should have reached me by Jan first week. However, its been a month of calling and messaging them for a response, but each time a new person answers the phone and gives a random update. I have been told 7-10 days 4 times now. I waited for more than 15 days to write this review, and there is no sign of the bag. I was finally told 10 days ago that if i did not receive in 7-10 days, I would receive a refund. Received an email from them a week ago saying the bag has reached their delhi outlet and i would receive it in 4-5 days. Yesterday upon following up, i was told it was in customs in Delhi(huh? Thought it reached the delhi outlet???) and today i received a message saying it is in transit from Paris to Delhi. There is a lack of transparency from everyone in this company. I truly regret having spent so much money on a random website!!! Who in their right mind would want to make a luxury purchase, only to be treated like this!?! I repeat, pay a premium price elsewhere, but DO NOT ORDER FROM HAUTE24.
    6 people found this review helpful 👍

  • 1/5 Shrinidhi G. 5 months ago on Google
    The worst shopping experience ever!! They have the most terrible customer support after an order is placed and amount is paid. More than 3 months that my order has been placed and not even a single update on the order. Despite multiple WhatsApp messages and calls, no revert or update. Thousands of rupees paid and the order is not there. Just very disappointing. They are absolute cheats.
    4 people found this review helpful 👍

  • 1/5 Muskan A. 1 year ago on Google
    SCAM SHOW!!! Please don’t buy anything from then it will be like wasting your money. Ive suffered a lot with them, filed so many complaints, sent emails to the owner as well, but to no avail. They have customer etiquette, they never stay on their promise. I have ordered stuff worth 80k from them and I’ve just faced disappointment. My money is stuck with them, they haven’t provided refunds, they are not responding as usual. Please stay away from this organisation
    3 people found this review helpful 👍

  • 5/5 Mahesh A. 6 months ago on Google
    Someone suggested me this website to collect things for my sisters trousseau. I got to experience live shopping with them. Ashwini showed me things on a video call, I booked it on the call itself. And the best part is I have received the products. My sister is super happy. He in-laws are happy too with the gifts. I think on every occasion our family will only buy from them.
    2 people found this review helpful 👍

  • 1/5 Kanika K. 5 months ago on Google
    Pathetic experience...post sales they don't care. It's been more than 6 months I have not received my order 9402 I have chased and chased with not a single update from their side. If you are lucky they may pick up your call and postpone the date of when you will receive the order You guys should be ashamed of how you all are treating your customers Worst experience with any company ever!
    2 people found this review helpful 👍

  • 5/5 saloni g. 2 years ago on Google
    The bag was authentic and comes with authentication card inside the bag. I bought Marc Jacobs snapshot bag, i loved it. It goes with all my outfit and looks very classy. The price that I got it on haute24 in unmatchable. Would definitely do future purchases from here.
    1 person found this review helpful 👍

  • 1/5 Harshit D. 5 months ago on Google
    Worst service they have. I ordered 6 products on July 4th (order I’d 9238) for which they told that they will ship all products within 2 months. It’s been 5 months I have received only 3 products. They don’t respond to mails, WhatsApp, maximum of their phone nos are switched off or not available. Me and my wife have been continuously trying to reach them and after knocking them for months they send You the wrong product which is much cheaper and of poor quality than what you have ordered. Again after this no one will respond to you. I have been reading reviews recently and I think maximum people are being fooled in this way only. I would urge everyone to come together and file a legal suit against them to teach them a lesson and stop them from fooling other people.
    1 person found this review helpful 👍

  • 5/5 Sahin K. 10 months ago on Google
    In love with the website and their team. They have very happening offers every day. I bought Tory Burch from them and asked Tory Burch to verify and they confirmed that it's authentic. I am very happy with my purchase. Will definitely recommend to purchase. Thank you Haute24
    1 person found this review helpful 👍

  • 5/5 Tanishqua S. 1 year ago on Google
    Discovered the site last year and so far I’ve placed over 10 orders with Haute24. Unarguably they offer the best prices on authentic bags, shoes; compared to other luxury stores like AJIO luxe and Tata luxury. Illitha, in customer service is soft spoken and v sincere, my refund was initiated by her and it reflected in my back within 7 days as promised. Will Continue buying from them.
    1 person found this review helpful 👍

  • 5/5 Manu G. 1 year ago on Google
    People , its your one stop destination for luxury goods including shoes , bags , perfumes and everything. Its like shopping in USA , just only sitting in the comfort of your home in India. The staff was so helpful throughout that too using WhatsApp, no need to call or anything. Earlier I was skeptical about If the product will be original or not , but trust me , it was totally original with all original tags. My product was $398 which I got for just ₹12,990/- 🤩❤️ Shop , shop , shop , till you drop or go bankrupt 🤣🤣
    1 person found this review helpful 👍

  • 5/5 Alam S. 10 months ago on Google
    I went to their store with my brother. They really have good collection with decent prices. We bought a few gifts for Rakhi in advance and I am really excited to surprise my sister with some cool branded bags. Happy to be a part of Haute family. Thank you guys.

  • 5/5 Kathy L. 2 years ago on Google
    I’ve bought some really great stuff from Haute24! I would highly recommend them if you’re looking for a trustworthy store that sells luxury items. The delivery time is also worth noting. All in all I’m highly impressed and would definitely use them again.

  • 5/5 Eresha D. 5 months ago on Google
    Hello, I had placed an order in Aug and is didn’t reach on time, I got scared when I saw the reviews and called the team multiple times. I got more worried. But then I had texted on the Instagram, I went to there studio in Delhi and I met them. My issue they have resolved. And now I am happy and also can trust these people. Things are getting delayed but now I know it’s not a scam, they are legit.

  • 5/5 Gajanan P. 5 months ago on Google
    I had ordered a Marc jacobs snapshot bag in white . The order got delayed a little but Gargee who is their customer service rep based in Delhi gave me honest updates and helped me. After trying a lot the bag was still stuck in Mumbai so she sent me options that are available in Delhi , I choose one the very next day got a delivery from their person . I loved the bag and it was worth the wait

  • 5/5 Prabhsimran K. 2 years ago on Google
    I bought 3 bags from them and they were so polite and helpful throughout the process. Their agent, Deepak was always available on call. There is no doubt about the authenticity too. They were ready to take all my questions regarding the quality checks and can even provide the transaction details if that’s what you want. Their service was beyond my expectation. Really impressed 💯💯

  • 5/5 Neha S. 2 years ago on Google
    It’s an awesome product. I love shopping from Haute24 as it is a site which gives me luxury items at low cost with original branding. Its gives the products within my budget and also gives heavy discounts on renowned brands. Love it

  • 5/5 Rahul J. 6 months ago on Google
    AMAZING!! I have been a regular shopper with Haute24. This online store has been favourite place to shop all my Italian brands. They provide the best prices as they get it from Bicester Village and la valley. Earlier I used to travel just to shop and now I travel carefree as I can shop sitting at home. yeah it comes late but I think its worth waiting. and yes earlier customer care was an issue but now I can see the change, getting replies on the website too.❤️

  • 5/5 Aditi S. 2 years ago on Google
    Had a great shopping experience. The product delivered was of good quality and contact with the dealers was easy throughout. Would definitely recommend others to shop for some high-end brands.

  • 5/5 Ashish P. 5 months ago on Google
    I would like to pen down my experience here, I had ordered a Versace watch, I got a confirmation of watch not being available after 1 month. I was very mad and really hard on their team. They showed me the options, I chose one and finally I have received it. I am super happy about the product I have received. And will definitely purchase more.

  • 5/5 Brøkèñ Boy R. 10 months ago on Google
    I have been purchasing from Haute24 for last 3 year and I am really very happy with their deals and products. Will always be your customer. Waiting for 4gh of July offer from you

  • 5/5 Sahin K. 10 months ago on Google
    I went to their studio in Gurgaon to ckeck before the purchase if the products they are selling are authentic or not. They showed me all the paris and USA purchase bills and I personally saw the brands like Fred Perry, Burberry, Hackett, coach, Tory Burch. I bought a lot of things as they really have authentic products with amazing prices. Now I know the perfect online shopping mall of Haute24 (Haute mall ❤❤). Thank you so much for this experience and I will be you regular customer.

  • 5/5 Ravina S. 10 months ago on Google
    I just received my order for a Louis Vuitton on-the-go and one Salvatore Ferragamo belt for my husband. I straight away went to the store of these brand in Emporio in Delhi to check the authenticity. And store has confirmed the authenticity so I am very happy to say that they provide all authentic products. Now I will be a forever customer of Haute24. I don't need to travel because I can call for theses things sitting at home.

  • 4/5 swati s. 2 years ago on Google
    I recently bought 2 coach bags from this website, i know the products are genuine as the products gets sold out! The shipment takes approx 2months but its worth it considering how much cheaper it is than buying from India!! Also buy products during offers are u get most value for money!! Plan to buy more stuffs in future!!

  • 5/5 SM 11 months ago on Google
    I have ordered multiple times from Haute24 and all my products have turned to be of great quality at such genuine prices. The customer support is always available and provides their best support with order status. Most of the orders placed have been delivered in the promised timeframe of 6-8 weeks to me. However, if the timeline can be reduced to half then it will be more convenient for the customers to place orders without hesitation. All and all, the team is superb and is doing great work in sourcing the luxury products at ease.

  • 5/5 niraj G. 1 year ago on Google
    First when i was ordering i had second thoughts about how it could be so cheap. But later when purchasing the product the team gave me a video call shared all the details and bought it for me. They told me delivery time of 3-4 weeks but i received it under 2 weeks under perfect condition. You can trust them with your eyes closed. Great job guys🙏🏻💯.100% legit and extraordinary service.

  • 5/5 Chandini N. 1 year ago on Google
    The bag was authentic and comes with authentication card inside the bag. I bought Marc Jacobs snapshot bag, i loved it. It goes with all my outfit and looks very classy. The price that I got it on haute24 in unmatchable. Would definitely do future purchases from here.😊

  • 5/5 Jyoti B. 10 months ago on Google
    My husband gave me the best gift and I am in love with it. Jewellery is the 90% women's first love and I am one of those. My husband bought some really amazing and trendy jewellery for me from Haute24. And when I checked their rest of the collection I think I will keep on buying everyday. Now I every day check new deals on this website.

  • 5/5 Kimaya S. 1 year ago on Google
    I have purchased multiple bags with Haute 24 . Have always have a very good experience with them. The products are authentic and they have the best deals and pricing for all luxury products. Will highly recommend to purchase from them.

  • 5/5 kriti garg s. 1 year ago on Google
    Authentic products. 100% trustable site. I have bought 2 to 3 times from you and every product has made me happier than the previous one. I appreciate your customer service too which is always keen to solve any query. Looking forward for more. Thanks

  • 5/5 shruti b. 1 year ago on Google
    Having bought many bags and belts from Haute24, I can say that the product quality is excellent and the price is reasonable. It's the best place to get all the luxury items. They provide good customer service.

  • 5/5 Sumana A. 1 year ago on Google
    Ordered many bags like LV, MK and Coach from this website and I’ve never been disappointed. They sell authentic goods and always deliver within the time committed. If they’re unable to do so they keep you posted and also help you with quick reimbursements or coupons for future purchases. Their staff is available on WhatsApp for any query you may have and will help you throughout the purchase completion. Website is simple and easy to use. One stop shop for luxury items.

  • 5/5 gurneet s. 1 year ago on Google
    i was pleasantly surprised when i received my order and it was actually authentic, just like how they guaranteed it. I loved the ease of making a purchase and their customer service is also remarkable. I highly recommend them for all your authentic luxury items. 💜

  • 5/5 Punika J. 1 year ago on Google
    Having bought many bags and belts from Haute24, I can say that the product quality is excellent and the price is reasonable. It's the best place to get all the luxury items. They provide good customer service.

  • 5/5 Ishita B. 1 year ago on Google
    I love their collection! Especially brands like Marc Jacobs and Tory Burch.. the best is THE PRICES! I’ve shopped from them recently and love how the stock is updated as per latest seasons and styles and most least prices anyone can ever think of for luxe items.. They even go live on their social media & website to help you pick products, answer queries.

  • 5/5 harshwardhan s. 2 years ago on Google
    I would highly recommend Haute24 if you’re looking for a trustworthy store that sells luxury items. Had ordered Bags from them which were Authentic. The delivery was done within an Hour. Overall Best Experience.

  • 1/5 DIvya B. 1 year ago on Google
    Fraud alert. Been 90 days of my order placing and no tracking/ delay intimation by these cheats. Just to mention, I paid a premium amount for quick delivery as well. Utterly poor management by the team.

  • 5/5 tripta c. 1 year ago on Google
    A place where luxury meets affordability 💫. With a wide range of authentic products Haute24 is definitely a one stop shop for luxurious products. If you are looking forward to buying high end and genuine luxury brands at budgeted cost then this is the right place for you. Amazing collection, loved the COACH bag I got. Can't wait to make more purchases in the near future.

  • 4/5 Ujjwal G. 1 year ago on Google
    Purchased MK purse for wife and a belt nice genuine products with timely delivery proper packing with the dust bag . The original products are being given even got the bag checked at MK store it was genuine and the difference in rates is oh my god . Definitely one should try there products and most important thing they also give COD .

  • 5/5 Kiran S. 1 year ago on Google
    One of the best lifestyle products site i have ever found. Everything was just perfect starting from placing the orders till receiving the same in hand. I ordered Gucci belt and it delivered before expected time. Got good discount as well. Thanks Haute24!!


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