CaratLane Ambience Mall Gurugram image

CaratLane Ambience Mall Gurugram

Jewelry store Jeweler Jewelry repair service Costume jewelry shop Gold dealer Diamond dealer Jewelry engraver Jewelry manufacturer Lapidary

One of the Most Reviewed Gold dealers in Gurugram District


Address

FF-131, Ambience Mall, Ambience Lagoon Dr, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122022, India

Website

www.caratlane.com

Contact

+91 80 6924 9008

Rating on Google Maps

4.80 (1K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 8:30 pm
  • Monday: 11 am to 8:30 pm
  • Tuesday: 11 am to 8:30 pm
  • Wednesday: 11 am to 8:30 pm
  • Thursday: 11 am to 8:30 pm
  • Friday: (Republic Day), 11 am to 8:30 pm, Hours might differ
  • Saturday: 11 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: experience (27) staff (23) good (17) service (17) helpful (16) store (14) collection (11) Great (11) jewellery (10) shopping (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Ashwini r. 1 year ago on Google
    Bought my ring from here…good deals and you get birthday offers too if it’s your birthday month Do try it collections are less in stores but they can definitely get it for you if you place the order and deliver it at home as well.. Loved the experience here!
    1 person found this review helpful 👍

  • 5/5 Shubham P. 1 year ago on Google
    Want to visit again, have similar options like their online site, but can explore more in the shop.
    1 person found this review helpful 👍

  • 5/5 Praveen K. 1 year ago on Google
    Wonderful jewellery with beautiful dimond collection. Variety of products available in here which includes ring, mangalsutra, necklace and all other jewellery items. Staff are helpful & plenty of payment methods are available.
    1 person found this review helpful 👍

  • 4/5 Dr.Adil J. 2 years ago on Google
    Very nice and large collection of stones. Staff is very polite and good. Now q days its getting closed at 7 o clock.
    1 person found this review helpful 👍

  • 4/5 Abhitash S. 2 years ago on Google
    So CaratLane's shopping experience of definitely better in the store compared to online with the exception of limitations in variety. Yet, they've done well with the space they occupy at Ambience Mall. The staff is friendly and ever ready to help you try things on. Some good discounts and offers available as of today. Some items are probably about a few years old though (more like 4-5) but they stick around in shelves. Even though they're pretty, it seems not much of a seller if it's still in the same cabinet after a few years. But, do go and visit for some nice designs and customization options. Knock yourself out
    1 person found this review helpful 👍

  • 5/5 Abhimanyu K. 2 years ago on Google
    Great store great people they're really helpful and help you get rid of any first time buying anxiety

  • 5/5 preety s. 1 year ago on Google
    Have multiple options in earrings,rings and more. You can visit for trial and purchase.

  • 2/5 Aastha K. 1 year ago on Google
    I stood for 15-20 mins in store .No one attended me.I dnt understand why they call and share offers while on store their attitude is completely different.

  • 5/5 Kripal D. 2 years ago on Google
    It is huge and fun place it contains so many activities that we can do other then shopping. If we talk about shopping so you can get every brand here which u can think of . here we get so many places to eat so you can eat varieties of food which if my fev part about ambience mall .

  • 5/5 Urmila S. 2 years ago on Google
    I had a wonderful experience on my visit last Sunday to the store. The service is exceptional, especially the associate - Meenakshi. She was extremely helpful and polite. I will surely be visiting again soon.

  • 5/5 Mritunjay K. 1 year ago on Google
    Great support. They helped us selecting . Thanks

  • 5/5 Richa W. 2 years ago on Google
    Mr.Dharminder bhandari was very kind and patient enough to show us the rings. Helped us as per our need and preference 👍👍👌👌

  • 5/5 saumil s. 1 year ago on Google
    Amazing experience, Vishal is excellent person and very helpful . We enjoyed our shopping here

  • 5/5 lavika s. 2 years ago on Google
    I visited cartlane for a very spcl occasion, it was my sister's 10th wedding anniversary, the staff is humble and nice

  • 5/5 Meenakshi P. 3 years ago on Google
    Staff of Store at Ambiance Mall Gurugram is really friendly. Mr. Vishal has helped us to choose the perfect match as per our need. Highly Recommended .

  • 5/5 Ayushi M. 3 years ago on Google
    I went to buy a ring with my fiance and i got welcomed by poonam. She was highly patient with me while selecting the ring and the overall experience was amazing.

  • 5/5 preeti c. 3 years ago on Google
    Service was very good...this is my first time purchase from caratlane. Fully satisfied with the product and Nikhil is very helpful in Providing the details and answering all my queries. thank you caratlane

  • 5/5 sourabh d. 3 years ago on Google
    Great place to buy jewellery

  • 5/5 shuchi o. 3 years ago on Google
    It was great visiting here... beautiful jewellery and gentle staff :)

  • 5/5 Achal S. 4 months ago on Google
    I interacted with Miss Puja while purchasing the product. Her service was exceptional. She was extremely warm and supportive and helped me purchase the perfect earrings that I was looking for.

  • 5/5 Janhvi M. 2 months ago on Google New
    Bought my birthday gift from this store. First time customer with Caratlane and really enjoyed the experience thanks to Urvashi, who was polite and extremely helpful and made the whole experience really smooth and easy.

  • 5/5 Preksha g. 2 months ago on Google New
    Pramod assisted us with the ring purchase and he was amazing with his work and showing us with different designs. He was quite helpful along the process.

  • 5/5 Charu D. 2 months ago on Google New
    Mini helped us pick out jewelry for the entire family. Everything she suggested is timeless and within our price range. I would come back for more shopping in future.

  • 5/5 shivam t. 2 months ago on Google New
    Very polite staff & a diverse range of products. Recommended for sure.

  • 5/5 vandana g. 5 months ago on Google
    They have an excellent collection of jewellery, and Ms Pooja was really very patient and helped us to buy the right piece of jewellery. Her politeness and efficiency in understanding our taste was indescribable. Thanks a lot

  • 5/5 Nitish M. 8 months ago on Google
    Perfect store for gifting special product to your loved ones! Anjali helped a lot in narrowing down the perfect selection! Highly recommended and reliable Caratlane resource! Thank you Mam

  • 5/5 Saurabh S. 5 months ago on Google
    We bought rings for our engagement from this store and overall experience was amazing specially the sales person Mrs Puja, she was very sweet and humble. She suggested the best options for us to choose. One should visit the store and should meet her to have friendly atmosphere for the best purchase.

  • 5/5 Priyanka S. 6 months ago on Google
    staff is really friendly and helpful. Puja helped me out for genuinely selecting and buying my earring making it a very good experience for me.

  • 5/5 Astha B. 3 years ago on Google
    Amazing shopping by cartlane

  • 5/5 akhilesh d. 4 months ago on Google
    I went to purchase one set of earrings and ended up purchasing 2. The way the designs and products were explained by Ms. Puja was excellent and the overall experience has been superb. I would definitely recommend this store.

  • 5/5 Jyoti K. 3 months ago on Google New
    Got my engagement ring from CaratLane..superb experience. Ms. Puja is super sweet and has helped us to select the perfect ring 💍 .

  • 5/5 Gursimran S. 1 year ago on Google
    Caratlane was really up to the mark with their service. One of the biggest malls in NCR. A must visit on weekends. Has all the top class showrooms which you won't find in any other mall out there. This is the definition of class. You'll find Gucci, Guess GAP and all sorts of luxury brands. If you're a heavy shopper then this is the place for you. Food outlets are in abundance as well.

  • 5/5 Praveen Kumar G. 1 year ago on Google
    Have good collection staff was also supportive and helpful 😊

  • 5/5 Ar.Aparna G. 1 year ago on Google
    Good service and helping staff. Shiv and vipin both good behavior to customer

  • 4/5 Harsh A. 1 year ago on Google
    It's fine but there are only few options to see...in jwellery

  • 2/5 Prily M. 1 year ago on Google
    They don't have much collection, also the staff wasn't too friendly and willing to attend their customers.

  • 5/5 Varun Rana 1. 3 years ago on Google
    Veery nice sirvice by vishal massey

  • 5/5 Manish N. 3 years ago on Google
    I just visited ambience store gurgoan today Great service for poonam

  • 5/5 Sapna G. 3 years ago on Google
    Awesome experience, the saleswoman Poonam was very polite and helpful.. would surely come next for shopping !!

  • 5/5 Payel C. 3 years ago on Google
    Friendly and enthusiastic :)

  • 5/5 Purvi M. 3 years ago on Google
    Very professional staff, especially Ms. poonam helped a lot in selection of necklace. Overall good range of jewellery

  • 5/5 Akash S. 3 years ago on Google
    Very good service from Poonam. Great experience 👍

  • 5/5 Mohit K. 3 years ago on Google
    Nice and friendly staff, offering full support and best product description

  • 5/5 Sarita K. 3 years ago on Google
    Good service by poonam

  • 5/5 abhishek c. 3 years ago on Google
    Very friendly staff especially Ms Poonam who showed very lovely designs. Great collection.

  • 5/5 Rohan G. 3 years ago on Google
    Great experience and very helpful staff.

  • 5/5 Isha D. 3 years ago on Google
    I had my daughter's birthday on 30th of August and since it was her first birthday, I wanted to buy some really beautiful ear studs for her. I went to Caratlane in Ambience mall and fortunately I was attended by Miss Pragati Sharma who made it all the more easier for me to decide and buy the best birthday gift for my daughter. There was a lot of variety as well as unique designs to choose from which was one of the best part of the whole shopping experience. The staff was friendly and helpful, especially Pragati. Thank you for the amazing shopping experience.

  • 5/5 akash n. 3 years ago on Google
    I am very much satified with the service of the store specially poonam is very active and humble towards customer. Thumbs up...

  • 5/5 Akansha T. 3 years ago on Google
    I went to the store and met Vishal. He attended us very well being so polite and helpful. Thanks . Would

  • 5/5 Anna Z. 3 years ago on Google
    Love all the jewelleries here. And gave me an excellent service by Poonam one of the staffs .

  • 5/5 manasa t. 3 years ago on Google
    Mr. Vishal made our purchase very smooth and easy. Love my new studs. Thank you Caratlane.

  • 5/5 Praful v. 3 years ago on Google
    Great staff. The staff is really helpful and great to talk to. They had good recommendations and gave 100% attention to us.

  • 5/5 Know How S. 3 years ago on Google
    Design are good, staff is also good. Not sure about the service.

  • 5/5 vineet S. 3 years ago on Google
    Visited Ambience mall and entered CaratLane with a plan to buy a ring for my wife!!! Had trust on the brand already but the experience in this store was quite awesome!!! Ample amount of different designs!!! Excellent supporting staff!!! This review would be incomplete if I don’t give a special mention to Mr Nikhil who engaged us there!!! A nice guy with great knowledge about product and good sense of humour. Nice customer satisfaction service provided by him with all sort of good suggestions!!! Service and staff like this bolster the confidence and satisfaction even more!!! Kudos to CaratLane and Mr Nikhil 👌🏻👍

  • 5/5 Sugandha S. 3 years ago on Google
    Very good experience, Mr Vishal had been very helpful in our shopping experience.

  • 5/5 Anna V. 3 years ago on Google
    Good collection and great customer service 🤗

  • 5/5 Suyash S. 3 years ago on Google
    Awesome experience at CaratLane. Very supportive staff! Must visit

  • 5/5 raghav s. 3 years ago on Google
    Very good experience Special thanks to mr vishal... Will visit again 😊😊

  • 5/5 Pri_ c. 3 years ago on Google
    Very friendly service

  • 5/5 Anubhav C. 3 years ago on Google
    Very wonderful experience of buying at caratlane, Mr. Nikhil showed us all possible designs as per choice. Strongly recommend buying jewellery at caratlane, amazing designs & collection and staff. Cheers

  • 3/5 Alvina M. 3 years ago on Google
    Good but not as expected

  • 5/5 ashok g. 3 years ago on Google
    I bought ring today its so beautiful and like the service of staff poonam thanks to caratlane

  • 5/5 Manoj K. 3 years ago on Google
    My first experience in caratlane it's was so great and happy experience the guy who attended me Mr Nikhil he is really knowledgeable person I m no buying now but definitely buy in future from caratlane with nikhil

  • 5/5 Komal S. 3 years ago on Google
    Nice collection of rings

  • 5/5 freeson b. 3 years ago on Google
    Best service provided in Caratlane Ambience Gurgaon. Specially thanks to Bikash for being patience and showing all the desired jewellery for Gifting. Highly recommended for purchasing daily wear jewellery.

  • 5/5 Bhumika Y. 3 years ago on Google
    Nice service person @vishal

  • 5/5 Neena M. 3 years ago on Google
    Poonam the girl who assisted us was very good

  • 5/5 Suchi S. 3 years ago on Google
    Good collection and nice to visit

  • 5/5 Prerna R. 3 years ago on Google
    Great experience, polite staff.

  • 5/5 Jagrati G. 3 years ago on Google
    Great service, very friendly and helpful staff.

  • 5/5 Ashis K. 3 years ago on Google
    Nikhil! Wow experience.. Great collection..

  • 5/5 NISHANT M. 3 years ago on Google
    Amazing experience. Variety of range. Thanks to Mahendra.


Call +91 80 6924 9008 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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