1/5 Sanjay Y. 2 years ago on Google
Writing
this
review
after
repeated
disappointments
with
this
hospital.
It
is
located
around
2
mins
walk
from
my
home.
I
had
been
frustrated
every
single
time
about
mismanagement
with
covid
test.
Until
sometime
they
fixed
some
slots
for
tests
but
now
doing
it
full
time.
But
nothing
changed
in
regard
to
report
availability.
The
opd
counter
is
mismanaged,
only
2
employees
cater
to
a
huge
crowd
with
inefficient
token
system.
The
opd
doctors
have
their
assistants
further
to
keep
telling
you
available
slot
in
shortest
time
which
never
happens.
I
am
not
sure
how
these
many
positive
reviews
been
collected..
must
be
manipulated.
I
had
similar
views
from
my
friends.
Review
feedback
is
a
tool
to
help
them
improve
..
They
must
reflect
truth.
I
called
them
4th
time
today
and
they
are
clueless
about
report
of
my
test.
The
call
centre
lies
somewhere
in
Bangalore
who
donβt
have
access
to
Gurgaon
lab
and
they
keep
telling
it
will
come.
When
sample
was
taken,
it
was
committed
to
be
available
in
4
hours,
now
its
around
8
hours.
This
is
4
times
I
ended
up
in
this
trap
because
of
close
proximity
to
my
house.
The
hospital
must
have
employed
an
IT
cell
to
manage
google
reviews
,
they
seems
to
be
fake.
Stay
away
from
them.
Furthermore,
I
checked
all
the
reviewers
reviewed
today,
all(around
15)
rated
5
star
except
me
and
almost
of
all
of
them
happened
to
be
first
time
reviewers
β¦.
Does
this
mean
they
developed
google
reviewing
skills
in
the
hospital
or
got
impressed
so
much
that
the
became
very
smart
with
smartphones
β¦
or
these
are
reviews
put
on
by
an
IT
cellβ¦
for
sure
it
is
the
last
one
where
hospital
is
cheating
customers
with
fake
reviews.
Thanks
Update
:27-08-21
Made
further
follow
up
calls
for
my
report.
Call
again
landing
in
call
centre
in
Bangalore
who
just
fools
by
putting
on
long
hold
and
for
sure
not
able
to
check
anything.
They
came
back
asking
to
install
nh
care
app
which
was
done
by
me
yesterday
after
sample
was
provided.
Yet
again
reminded
me
my
first
ever
experience
with
covid
test
in
june
2020
where
after
waiting
for
2
hour
outside
hospital
in
extreme
heat
and
they
could
not
arrange
for
a
test.
I
took
my
refund
of
2500
Rs
and
left
with
huge
disappointment.
Somehow
we
customers
tend
to
forget
such
experiences
for
shear
convenience
of
avoiding
travel
also
under
hope
that
it
things
would
improve.
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