Pearle Vision image

Pearle Vision

Eye care center Optician Sunglasses store Optometrist Contact lenses supplier

👍👍 I have been going to Pearle Vision for 9 years now and love the service here. Dr. Berkovich is an amazing doctor and Tony is very friendly and makes the process of getting glasses and contacts seamless. Everyone in this location is great and helpful in anyway possible. People often mention glasses, Pearle, great, helpful, Vision, Tony, Berkovich, staff, Sultan, experience,


Address

6641 Grand Ave Ste D, Gurnee, IL 60031, United States

Website

www.pearlevision.com

Contact

+1 847-856-1200

Rating on Google Maps

4.40 (183 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 6 pm
  • Saturday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: glasses (18) Pearle (16) great (16) helpful (16) Vision (15) Tony (14) Berkovich (11) staff (10) Sultan (10) experience (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lauren O. 7 months ago on Google
    I have been going to Pearle Vision for 9 years now and love the service here. Dr. Berkovich is an amazing doctor and Tony is very friendly and makes the process of getting glasses and contacts seamless. Everyone in this location is great and helpful in anyway possible.
    2 people found this review helpful 👍

  • 5/5 Tom H. 1 year ago on Google
    Pearle Vision in Gurnee has the best customer service I have had in a long time. The staff is proffesional, friendly and accommodating. The person who has taken care of me is Sultan. He takes the time and patience to work with you to make sure everything fits correctly. He also works with insurance to make the purchase easier. I would give Pearle Vision a ten out of ten rating. Please keep up the good work.
    2 people found this review helpful 👍

  • 5/5 Jerzy S. 1 year ago on Google
    The stores manager Lana was amazing took care of my wife and I with the utmost care and diligence. The store was immaculately clean and organized. The rest of the staff was extremely friendly. Dr. Berkovich was friendly, professional, and very detailed. Overall one of the best if not the best stores and visits to an eye specialist.
    1 person found this review helpful 👍

  • 5/5 Roxanne S. 1 year ago on Google
    Always have a great experience at this store! The glasses and lenses are high quality - I still haven’t found lenses that are any better than the Pearle HD lens! The staff was extremely attentive and kind while we were looking for frames and ordering lenses (for 2+ hours). Carlos, Hadrian, & Sultan were very knowledgeable and helpful. Gracias!
    1 person found this review helpful 👍

  • 5/5 Pamela J. 7 months ago on Google
    I recently visited Pearle Vision in Gurnee, Illinois and I had the best experience. Tony was the absolute best at helping pick out glasses and sunglasses. He gave me new faith in excellent customer service. And to top it off Zurab created a custom style that is a perfect fit. These guys are the absolute best. If I could give them 10 stars I would. It is Pearle Vision from now on for me.
    1 person found this review helpful 👍

  • 5/5 Kim Y. 11 months ago on Google
    Sultan is the best, this is my 2nd time having him help me with my eye exam. He is very knowledgeable, patient and kind. Dr Berkovich is amazing, he takes his time and explains things to you. They both are the BEST!!!!!
    1 person found this review helpful 👍

  • 5/5 Jay O. 11 months ago on Google
    We had a wonderful experience purchasing new glasses/sunglasses today at Pearle Vision. Tony (Assistant Manager) was extremely knowledgeable and helpful throughout the entire process, and has been so for the many years I've been an Pearle Vision customer. He ensured we understood our prescription analysis, had the proper frames for our needs, and that we received the best possible deal. Tony also patiently summarized the explanation of benefits listed in our invoice prior to us leaving. 10/10
    1 person found this review helpful 👍

  • 5/5 K W. 10 months ago on Google
    Dr. Berkovich is extremely thorough and Tony, the Asst. Manager is just great to work with. Dr. Berkovich was the first to correctly diagnose my vision issues since I moved back to Gurnee and Tony was nothing short of terrific in identifying applicable discounts in my vision plan as well as his assistance in frame selection. The entire team at Pearle Vision Gurnee has been very helpful. Many thanks to all, especially to Tony and Dr. Berkovich!
    1 person found this review helpful 👍

  • 5/5 Melissa L. 9 months ago on Google
    Going to the eye dr isn’t a chore it is a pleasant experience when you go to Pearle Vision Center in Gurnee. The Dr is very thorough. He reviews your tests with you, reviews past exams to make sure you are current with testing and genuinely cares about you and the health of your eyes. You are greeted when you walk through the door and there wasn’t a wait for my scheduled appointment. Once you are done with the doctor the staff is extremely helpful in helping you select your glasses if that is what you need. There are many options to choose from in all price ranges. I have had great experiences here and would highly recommend anyone looking for an eye dr to check them out.

  • 5/5 Joyce T. 4 months ago on Google
    Best experience ever going to an eye doctor. Staff especially Tony was phenomenal. The doctor was Dr Berkovich also amazing. Exceptional service and friendly staff. Thank you.

  • 5/5 Lisa G. 5 months ago on Google
    Pearle Vision in Gurnee was a great place to go to after not having my vision checked out for over a decade. Dr. Berkovich made the exam really easy & did a great job explaining everything to me. Also, the assistant manager Tony was a complete rockstar: helping me pick out frames, checking my insurance, & making me feel comfortable with the idea of getting glasses & not contacts. I will definitely be continuing my eye care here in the future.

  • 5/5 Marjorie P. 5 months ago on Google
    Our family continues to be happy with the service we receive from Pearle Vision Gurnee. They confirm your appointment & send an additional text reminder just before the date. Dr Berkovich & the staff are so helpful each time we visit. Tony always goes the extra mile to make sure we get the coupon for the contact lenses & takes the time to check our insurance coverage to make sure the price is accurate. He’s a pleasure to work with & we appreciate all he does to earn our business. Thank you for all you do to make caring for our family’s eyes as easy as possible.

  • 5/5 Jill W. 5 months ago on Google
    I am new to wearing prescription glasses. Lana was very helpful. She gave me great information about the frames and tips on adjusting to progressive lenses. She made the entire process easy!

  • 5/5 Brendan C. 4 months ago on Google
    This is a great place with a wide selection of frames and great service all around. I have worked in customer service for 16 years and Tony at the Gurnee location provided some of the best service in the industry! He really knows how to cater every visit to each of his individual customers. My husband and I are so happy with our new glasses and it's all because of him 🙂 we'll be going here for glasses from now on.

  • 5/5 danielle r. 6 months ago on Google
    I had a 10/10 experience at this place and I am happy that I ended up coming here. I initially came because I needed an eye exam for an infection and they were the only place close that had an opening. I then decided to get two pairs of glasses (one sun; one regular). Every time I came in I had a great experience. Me and Tony bonded over concerts, music, and other personal similarities. He seems like a genuine guy and was very helpful. The doctors were also very sweet and helpful both times I was in. I will continue to come back if need be.

  • 5/5 Jennifer J. 8 months ago on Google
    I had a great visit today. Dr. Brekovich was very down to Earth and thorough. I will always go back somewhere with great staff and honest direct care. Highly recommend!

  • 5/5 Ashly C. 9 months ago on Google
    I can not stress enough how helpful and amazing Tony was! Dr Berkovich was so helpful in making sure my contacts would be a good fit! Definitely bringing my kids back to see him and Tony !

  • 5/5 Richard S. 1 year ago on Google
    Start to finish my experience at Pearle Vision was a 10. Sultan was very informative. He shared how the shape and size of the face determine the type of frame that will best work for the individual. upon pickup, he again instructed me how to take off, put on and maintain my glasses for optimum care and longevity. Sultan has an amicable demeanor and easy to connect with. I told him I have an upcoming engagement and needed my new prescription before I leave. Sultan had it ready for me in less than a week. I am verifying happy with my new glasses and highly recommend Pearle Vision and Sultan in particular to everyone. Thanks Sir. Great job

  • 5/5 Billy B. 8 months ago on Google
    I just purchased 2 new pairs of glasses. Absolutely the best prescription I've had in years. There was no adjustment period to putting them on. Great Job Pearl Vision

  • 5/5 fmonastyrsky 1 year ago on Google
    Dr Berkovich was very attentive and knowledgeable! Store has an outstanding frames selection. Staff is knowledgeable, professional and pleasant. Highly recommend.

  • 5/5 Heath W. 1 year ago on Google
    Everyone in the office was great to work with. They were very helpful and efficient. My exam was thorough and they had a great selection of frames and lensesto choose from.

  • 5/5 Maissa M. 1 year ago on Google
    Today was my first time at Pearle Vision and I couldn't have asked for a better experience. I never found glasses withinn 30 minutes, purchased it so quickly and welcomed and assisted so kindly! Lana was so kind, patient, understanding and extremely helpful! Look forward to going there for all future appointments! Wonderful selection and wonderful staff! Thanks Lana!

  • 5/5 Lynn K. 1 year ago on Google
    The optometrist and staff are very friendly and helpful. The selection of glasses is superior to many other offices, especially for designer frames. Sanjay is a great employer and very helpful!!

  • 5/5 Kathy B. 1 year ago on Google
    Sultan was an amazing help. I was looking for frameless lens glasses, which have become almost impossible to find. He found a new pair for me that I love, and this was the only store out of 5 different stores that I visited who helped me. They have an amazing variety that could fit almost anyone's preference. He also helped me fix an old broken pair of glasses as well.

  • 5/5 Tonia Y. 1 year ago on Google
    Went three times over the last month… And came in contact with someone you should know! Sultan was very professional and polite not just when he worked with us but also as I stood off to the side to watch him work with other clients in person and on the phone! His phone etiquette is top-notch! Many more need to be hired with the qualities that he possesses. He is one of the two reasons why I will continue to go back to that location. 10 out of 10

  • 5/5 Darla W. 1 year ago on Google
    My experience here over the years has been great. This year was exceptional. I broke the entire stem off my glasses, so Sultan was kind enough to request a rush on the new ones. My difficult lenses usually take 2-3 weeks to make. Mine came bake in just 9 days! Thank you Pearle!

  • 5/5 Cathy T. 1 year ago on Google
    We drove 2.5 hours late at night to go to Great Wolf Lodge located in Gurnee, Illinois. I realized the next morning that I had not brought my contacts. I make about 5 phone calls to various eye doctors before I found this location that were very willing to give me a trail set of my contacts. I appreciated it tremendously and the whole staff were very friendly. Hadrian was extremely helpful. Thank you so much!!


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