2/5 Cheryl A. 1 year ago on Google
*Edit
-Since
my
review
received
no
response
from
the
business,
I
contacted
customer
service
online
via
a
submitted
form.
Stil
have
NO
RESPONSE.
All
the
more
reason
to
avoid
this
business.
My
exam
with
Dr.
Kovacs
was
wonderful.
My
glasses
experience...not
so
much.
I
asked
for
frames
priced
within
my
insurance
allowance.
They
are
not
arranged
by
price
and
since
at
the
time
of
my
visit,
they
were
sanitizing
every
frame
I
touched,
I
was
hesitant
to
try
on
several
pairs.
The
technician
suggested
a
pair
and
they
were
priced
right
until
she
was
writing
it
all
up
and
said
they
were
tagged
incorrectly.
She
said
they
would
discount
the
price
difference
and
I
ended
up
paying
$15
over
my
frame
allowance.
I
didn't
think
I
should
have
had
to
pay
for
their
error
(which
I
told
her),
but
to
move
along
and
be
done,
I
agreed.
I
wear
progressive
lens
and
the
glasses
were
ready
fairly
quickly.
The
prescription
was
not
right.
I
have
to
wear
the
glasses
down
my
nose
or
put
my
chin
to
to
my
chest
to
see
properly.
They
are
adjusted
(by
the
lab
guy
because
the
manager
could
not
understand
why
I
could
only
see
with
the
glasses
down
my
nose)
and
seem
slightly
better.
I
am
advised
"I
have
to
get
used
to
them",
"I
have
to
move
my
head".
This
is
not
my
first
pair
of
progressive
lenses
but
I
agree
to
wear
them
and
see
how
it
goes.
I
do
bring
them
back
for
a
remake
and
I
am
told
"after
this
we
will
not
remake
them
again".
I
say
"then
I
guess
they
need
to
be
correct
don't
they?
Otherwise
I'll
need
a
refund".
I
am
told
they
will
not
issue
a
refund.
They
are
essentially
the
same
after
being
remade.
I
am
advised
to
come
back
on
a
day
the
lab
guy
is
there
to
have
the
newest
remake
version
adjusted
since
he
did
it
last
time.
I
never
went
back....I
am
done.
The
technician
and
manager
seemed
annoyed
to
have
to
deal
with
me
so
I
had
no
desire
to
go
back
and
experience
that
again.
My
insurance
allowance
for
the
year
is
spent
and
the
glasses
are
worthless
to
me.
I
try
wearing
them
occasionally
but
only
become
annoyed
and
decided
to
finally
write
my
review.
I
have
had
better
luck
ordering
cheaper
glasses
online.
1 person found this review helpful š