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Frequently mentioned in reviews: hotel (19) room (17) staff (17) great (16) clean (15) stayed (14) stay (13) breakfast (10) area (9) time (9)
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  • 5/5 Nicki K. 8 months ago on Google
    David was amazing! From the moment we walked in,he was so personable. He went out of his way a few times to help make our stay great. It's a relaxed and quiet atmosphere. Clean rooms, comfy beds, free hot breakfast, an indoor pool open late, and next to a great shopping plaza with such an affordable price. And with all the fabulous food options near by, along with Six Flags...who could ask for better?! I will definitely be staying there again, that's for sure!
    2 people found this review helpful 👍

  • 5/5 Angie M. 10 months ago on Google
    I live in the area, and I stayed at Wingate Gurnee because my condo had very noisy work going on outside on a Monday. I was so impressed by everything. David at the front desk was just so awesome, helping me with the reservation and check-in. David was so professional and very helpful. He was able to give me an extremely early check-in, since the condo work was starting at 830a, and David said the hotel had room for early check-in on a Monday. The room was beautiful - very nicely decorated, and so so clean - it smelled so good! The bed and pillows were very comfortable, and it was so quiet for sleeping since I hadn't slept well the night before. Even though my room faced I-94, I never heard a thing, from inside it was like the interstate wasn't even there. The room even had both a refrigerator and microwave- by looking at other hotels in the area online, often this isn't the case. Samantha gave me a smooth and easy check-out, even though it was at an odd time. Thanks again Wingate for helping me get away from the noise at my condo, with such a beautiful, quiet, and very clean room! And special thanks to David at the front desk for being so professional, and for all his help! I will definitely be recommending Wingate to all my friends for a great stay!!
    2 people found this review helpful 👍

  • 5/5 Dana F. 8 months ago on Google
    I have been traveling and stayed at a few hotels this week. Wingate gurnee is by far the best! From.the staff, who was so very nice and accommodating. The young lady there at 7am was so pleasant and genuinely nice. Also the lady you came in at 5am and did the breakfast, she was wonderful! Every hotel should aim to have employees like these 2 women. I stayed for 2 days in the king suite. The room was very clean, the bed comfortable, and the pillows were not your average hotel pillow. Very comfortable. This hotel is all-around great! Other hotels should look to this one for the way a hotel should be. Thank you to the staff and the hotel for giving me a comfortable and pleasant stay.
    1 person found this review helpful 👍

  • 5/5 Erin P. 6 months ago on Google
    The service was excellent! Friendly and courteous as soon as you step through the door. Rooms are clean, comfortable and homely. It’s super convenient that there are shopping facilities right across the street; if one decides to swim in the pool. The breakfast ends a little too early for my liking, other than that, the complimentary meal was delicious. Overall, I highly recommend to spend your nights here.
    1 person found this review helpful 👍

  • 5/5 L. C. 10 months ago on Google
    I had a great customer experience here on a last minute stay. Front desk staff were so friendly (Samantha)and exceeded my expectations. Rooms were very clean and well equipped. Even the TV remotes are responsive. Joined Wyndham rewards and going to make this chain my new go-to when travelling. Thanks
    1 person found this review helpful 👍

  • 5/5 Duanna D. 8 months ago on Google
    We had a very long car ride and my son was very excited to get into the pool. When we were checking in they were having a little lag with the internet, but David offered to let my son go ahead and get in the pool so there was no delay with that. It was much appreciated!
    1 person found this review helpful 👍

  • 5/5 Aaron H. 8 months ago on Google
    The best thing about staying here was David. Extremely friendly and helpful made us feel very welcomed and every time he saw us he asked how we were doing, called us by name, and didn't treat us like a number. The breakfast was pretty good, definitely better then a hotel we stayed at prior to staying here. Only negative I have is that the elevator was down a couple times while we stayed there but that wasn't the fault of any staff they were aware of it and even told us that they have been working on this issue for awhile and can't seem to hit the nail on the head for a full fix. But it was only three floors so not too big a deal. All in all definitely have our go too hotel for the next time we are in Gurnee or even Chicago.
    1 person found this review helpful 👍

  • 4/5 Kirsten F. 11 months ago on Google
    The rooms were clean. The beds are nice and soft. Staff is polite. They do have a pool & offer free breakfast but its not 5star breakfast. I feel as there should be a menu on hotels website because like myself most travel with kids/family or want a good meal before hitting the road. Menu: oatmeal packs, yogurt, fruit, toaster waffles / bread / pastry, scrambled eggs, tater totes , sausage links, orange & apple juice, 3 different cereals and of course coffee.
    1 person found this review helpful 👍

  • 5/5 Chris M. 9 months ago on Google
    I have stayed at this location several times over the last 6 months for business. The staff, service, room cleanliness, and location are excellent. They are very professional. Very close to multiple restaurants, Wal Mart, Sam's Club, shopping at Gurnee Mills. The hotel is very quiet. My room was next to the elevator and I never heard it or people outside my door. I was impressed by the cleanliness. I would highly recommend this hotel.
    1 person found this review helpful 👍

  • 5/5 Stelian I. 6 months ago on Google
    Excellent accommodations, we’ve stayed here several times over the last few years. It’s always met our high expectations! It’s in a great location for various venues in the area. An plenty of choices for dining with short drives. The staff is very professional and friendly.
    1 person found this review helpful 👍

  • 4/5 Chantel S. 5 months ago on Google
    The man and woman that welcomed us when we arrived were undoubtedly not the friendliest. It was not worthwhile for the price we paid to stay here. Given the price you are paying, you would assume the room's flaws would be remedied. Free breakfast does not always imply that it is of the highest caliber. Other than that, we had a good time here. The mattresses were cozy. Excellent shower pressure was provided. However, we won't be staying here again.
    1 person found this review helpful 👍

  • 5/5 David M. 6 months ago on Google
    I had a business trip about week ago. This hotel is perfectly suited for this type of occasions. Rooms are tidy, personal is polite and helpful. Whole atmoshpere is very pleasant. Recommend this place.

  • 5/5 Timothy W. 5 months ago on Google
    I don't travel often but when I do I try to find a good place to be. This hotel we found has proved to be fantastic. It provided us a place to be where we got to see my son become a Sailor. The location was fantastic and room was clean everything looked very presentable. Positively downright impressed. Should we find ourselves out on the road again, This may be a name that I look for.

  • 4/5 Dine C. 5 months ago on Google
    Overall everything was great the only thing is my daughter finding hair in her bed sheets and her pillow case then I found someone’s pair of their 2 socks which were so hard and stinky under the bed. I understand housekeeping is always busy and on a schedule but I would strongly recommend they check under the beds. The socks were not hiding either they were right there. That must of been the funky smell we whiffed when we first when in the room once the stinky socks were out the door so was the smell.

  • 5/5 Guido M. 5 months ago on Google
    So much to do so close to this hotel. Makes staying for a long time really ideal especially in Chicago. Staff is great and very homely. Loved the stay n the rooms were tidy!

  • 5/5 Richard M. 6 months ago on Google
    I have stayed here many times while working in the area this year. The staff is amazing, the rooms are super clean and quiet. Great value. You won’t regret it. Rick

  • 5/5 Melany J. 1 year ago on Google
    We had a great experience here this past weekend. I picked up an extra kid along the way up and they were great about helping me switch to a bigger room. The staff was polite and the hotel was clean. We were impressed and grateful for a robust breakfast and great coffee! We would definitely stay again.

  • 4/5 N W. 4 months ago on Google
    This is the chosen hotel every time I go to six flags. It's very close to food, clothing when needed, and six flags. The down side is half the time we're placed in a room with poor working AC, next to loud guests, and get woken up by said guests. I have called the front desk on a few occasions and they do their best to handle the disturbance. Which in 2023 usually doesn't work since everyone else acts so entitled.

  • 2/5 Neil C. 6 months ago on Google
    I was initially given a room that smelled like smoke. I brought it up with the front desk and was given another room that also smelled like smoke. All of my stuff smells like smoke now after staying there for a couple nights. They need to figure out how to better remove smoke smells from their rooms. The pool is tiny. Breakfast was meh, I wish they had peanut butter at least. The key cards kept failing after a day. They blamed it on electronic devices, but other hotels don’t have this issue. It’s a great location near Six Flags and the mall. A lot of food options nearby. The staff is really friendly.

  • 5/5 Kylie C. 11 months ago on Google
    We only stayed for one night but we were very happy with our stay! The hotel is very clean and neat. The breakfast has a good variety of things to choose from. There are a lot of amenities to choose from like the pool and gym. The employees were also so nice!

  • 5/5 Sophia B. 1 year ago on Google
    Found this place by reading the reviews and thought I’d share my experience! The staff was extremely helpful and kind. We loved Samantha at the front desk! Our room was super clean and accommodating as well as the complimentary coffee and lemon water. That stuff kept me going all day long! It’s in a perfect area near restaurants and shops. 10/10 would come back!

  • 5/5 amanda b. 1 year ago on Google
    Very clean rooms, staff was extremely friendly. They even set up the live stream of the graduating for those of us unable to go. Made our stay very special. Would definitely stay here again when I'm the area!

  • 5/5 Sami R. 1 year ago on Google
    The staff at Wingate aim to please. They go out of their way to accommodate guests needs. You can tell they take pride in the property. I would like to mention their manager Nicole. She took the time to explain the perks of the Wyndham rewards program to me so I could sign up and receive points. The breakfast has a vast variety of choices and it’s always hot and fresh. The shopping mall across the street is super convenient yet also dangerous for my wallet. I would definitely stay again and recommend this to anyone going to the area.

  • 5/5 Sung S. 1 year ago on Google
    Staff: Jennifer was amazing. Made sure from you enter the building to anytime you went up for something that she was there and gave you everything you need. Room: descent size and clean. Breakfast: better than Marriott I stayed in Oak Brook. Which is saying a lot. I enjoy hotel breakfasts. Location: prime location next to great restaurants and the mall within walking distance.

  • 5/5 Howard J H. 1 year ago on Google
    Excellent accommodations, we’ve stayed here several times over the last few years. It’s always met our high expectations! It’s in a great location for various venues in the area. An plenty of choices for dining with short drives. The staff is very professional and friendly. The owner is on location often, they’re not just draining the property of money.

  • 5/5 Anthony Z. 1 year ago on Google
    This place rocks hands down! I stayed for couple of nights and was very pleased! Clean fresh rooms that looked recently renovated, comfy bed and the bathroom was super nice! Thanks to the friendly staff as well. David at the front desk was very professional and friendly! Will be back next time I am in the area!

  • 5/5 hussain i. 1 year ago on Google
    Excellent experience!!! stayed at this great hotel last week for at a business trip. This place looks very new with great, friendly and professional staff. The room was amazing with everything new and clean. This place is million times better then a lot other big name hotels I have stayed traveling to Illinois. I give them 11 out of 10 highly recommend!!!!

  • 5/5 Zoe L. 1 year ago on Google
    I have been saying here for work over the last six weeks. The staff as a whole have been amazing. They have been extremely helpful, and have went above and beyond to make my stay comfortable and enjoyable. After working long and stressful days, it is nice to come back to a clean room and positive staff. I have had to send things to the hotel address and as soon as it arrived, they made sure it got to me. I really can’t say enough. I haven’t had one problem at all! Fantastic stress free stay!


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