1/5 Karla R. 6 months ago on Google
If
I
could
give
this
place
zero
stars
I
would.
Extremely
poor
customer
service
and
Jo
the
owner
is
very,
very
rude.
Save
your
money
and
go
to
a
place
with
good
food
and
good
customer
service.
My
name
is
Karla
and
my
husband
and
I
are
on
vacation
we
drove
over
2
hours
to
get
here.
We
decided
to
go
to
the
mall
and
get
some
shopping
done
and
thought
while
we're
there
we
would
grab
a
quick
bite
to
eat.
We
both
decided
between
Kelly's
Cajun
Grill
and
Charley's
Philly
Steaks,
my
husband
told
me
to
choose
and
I
chose
Kelly's
which
was
a
super
extremely
bad
judgement
call
on
my
part.
We
just
wanted
something
small
to
hold
us
over
before
dinner,
so
we
decided
to
share
a
meal.
We
got
fried
rice,
roasted
potatoes
and
spicy
chicken
with
jalapenos
and
onions
plus
a
coke
with
the
meal.
I
paid
cash,
she
didn't
give
me
a
receipt.
We
sat
down
to
eat
and
got
almost
done
with
the
food
when
I
noticed
a
hair
in
the
food
so
I
promptly
went
back
to
the
lady
at
the
counter
who
told
me
her
name
was
"Jo"
and
told
her
about
the
situation
to
which
she
said
that
she
could
give
me
more
food
which
I
refused
because
I
had
already
lost
my
appetite
by
that
point
she
also
offered
any
drink
that
I'd
like
which
I
also
refused
to
which
point
she
said
she
could
did
not
give
refunds.
I
asked
for
my
receipt
and
she
flat
out
told
me
she
couldn't
give
it
to
me
which
is
illegal
to
do.
At
that
point
I
asked
another
restaurant
what
I
could
do
about
the
situation
and
they
told
me
to
alert
maintenance
and
they
could
call
security
for
me
so
I
did.
When
security
came
I
told
them
everything
that
happened
and
they
went
to
talk
to
her
and
again
she
flat
out
refused
to
produce
a
receipt
or
refund
my
money.
At
that
point
I
decided
to
speak
to
mall
management
but
once
we
got
to
the
office
it
was
closed.
We
got
there
at
4:50pm
they
close
at
5pm
I
called
mall
management
today
and
told
them
the
whole
situation
and
they
told
me
to
write
an
email,
hopefully
they
get
back
to
me.