2/5 Jeremy S. 5 months ago on Google
A
few
years
ago,
before
Covid,
this
restaurant
chain
used
to
be
one
of
my
favorites.
With
a
group
of
friends
late
at
night,
I
have
so
many
fond
memories.
I
finally
went
back
with
my
girlfriend
and
our
daughter
after
a
couple
years
and
I
was
through
the
roof
excited.
We
walked
in
the
front
door
just
to
be
greeted
by
self
checkout
machines
(that
ask
for
a
tip).
There
was
nobody
available
to
talk
to
so
we
stood
at
the
machines
for
a
bit
with
a
line
behind
us
while
we
were
trying
to
order
(hmm
I
used
to
be
served
at
a
table
here).
We
sat
at
a
table
and
waited
for
them
to
call
our
number
with
our
food.
I
get
up
to
the
counter
and
the
server
person
had
her
back
to
us,
but
I
was
missing
my
cup.
So
I
asked
her
for
my
cup
and
you
would
have
thought
I
ruined
her
day,
she
pointed
towards
the
soda
machine
with
attitude.
I
know
she
could
have
been
having
a
bad
day
but
I
have
received
zero
service
up
to
this
point.
Food
presentation
was
excellent.
Fries
were
not
even
warm,
they
were
COLD.
Burgers
were
decent.
Shakes
were
delicious.
At
the
end
we
also
had
to
clean
up
our
own
tables
and
garbage.
I
used
to
receive
great
service
at
these
restaurants,
many
fond
memories,
now
I’m
questioning
if
I
should
spend
any
more
money
there.
Prices
going
up
and
service
disappeared.
Restaurant
was
dirty,
we
received
zero
service
throughout
the
entire
visit.
Food
was
okay
at
best.
Remember
how
it
asked
for
a
tip
at
the
very
beginning?
Who
was
I
tipping?