1/5 Biraj G. 5 years ago on Google
Due
to
my
health
issues,
I
am
no
longer
able
to
spend
time
at
service
stations
and
personally
supervise
the
work
done
thus
I
rely
on
the
trust
that
people
will
do
their
job
diligently.
The
timing
belt
replacement
was
overdue
so,
I
thought
about
getting
it
done
from
an
authorised
service
station.
All
the
service
centres
near
my
home
have
shut
down
so,
the
closest
option
is
in
Moti
Nagar
(about
28
KM).
I
spoke
to
the
service
head
(a
courteous
guy)
and
got
the
service
booked
for
Monday
(April
23).
They
picked
the
car
in
the
morning
and
I
received
a
call
in
the
afternoon
to
crosscheck
all
the
work
required.
The
work
required
was:
[*]Major
service
(all
oils
and
filters
+
coolant)[*]Timing
belt
replacement[*]AC
not
cooling
effectively
during
peak
summers
afternoon.
It
was
working
fine
but
not
as
it
used
to.[*]Alternator
check
because
it
had
thrown
a
warning
on
the
instrument
cluster
in
February
I
had
to
follow-up
every
afternoon
to
check
the
status
of
the
work
done
and
it
took
them
two
days
for
the
servicing
and
timing
belt
replacement.
Then
another
two
days
for
AC.
As
per
them
the
cooling
coil
and
evaporator
required
replacement
because
the
gas
is
leaking.
I
found
it
hard
to
believe
as
gas
was
there
in
the
system
and
the
AC
was
cooling.
Had
there
been
a
leakage,
all
the
gas
would
have
leaked
since
the
last
time
AC
work
was
done,
some
14-15
months
ago.
Anyway,
I
asked
them
to
go
ahead
and
get
it
done
as
long
as
the
AC
cooling
returns
to
previous
levels.
Finally,
after
four
days
I
went
to
the
service
centre
to
check
the
work
done
and
collect
the
car
personally.
They
said
the
alternator
is
fine
and
doesn't
require
any
work
and
all
other
work
has
been
done.
I
sat
in
the
car
and
saw
the
KM
indication
blinking.
The
technician
said
the
Blue&Me
of
this
car
is
faulty.
I
asked
them
to
reset
the
ECU
by
removing
the
negative
terminal.
It
fixed
the
issue
and
B&M
was
working
perfectly
well.
I
paid
the
bill
of
Rs
~28K
and
took
the
car
out,
and
then...
The
car
died
at
their
gate
with
a
"Check
Engine
Light".
😮
Their
team
rushed
to
the
car
and
pushed
it
to
the
side
and
started
checking.
After
an
hour
they
diagnosed
it
to
the
dirty
throttle
body.
They
cleaned
it
and
scanned
the
car,
and
gave
me
a
go-ahead.
The
car
worked
fine
during
the
drive
back.
Next
afternoon
(Friday)
I
started
the
car
and
the
AC
gave
the
smell
as
if
there's
no
gas,
and
it
just
didn't
cool.
I
called
them
again
and
also
escalated
it
to
the
head
of
customer
relations
in
Fiat
India.
They
arranged
a
pick-up
for
Monday,
as
they
didn’t
have
any
driver
available
on
Saturday.
The
car
was
picked
on
Monday
morning
and
returned
late
in
the
evening
(around
9.30
PM).
They
said
that
the
gas
required
topping
up
and
the
compressor
seems
to
be
weak
but
it
should
work
fine
for
now.
The
compressor
being
weak
was
new,
as
I
never
felt
it
being
stressed
or
it
cutting
off
or
making
any
noise.
The
car
was
parked
over
the
week
as
I
work
from
home
and
had
no
meetings
or
appointment.
I
started
the
car
on
Sunday
afternoon…
And,
the
AC
didn’t
work
again.
😡
Informed
them
and
now
they
are
saying
it’s
due
to
the
weak
compressor.
I
don’t
believe
that
the
compressor
was
weak
or
there
was
any
leakage
at
the
first
point.
Had
there
been
a
leakage
the
gas
wouldn’t
have
remained
in
the
system
for
over
a
year.
In
all
the
calls
and
messages
they
mention
only
the
cooling
coil
but
they
charged
for
the
evaporator
as
well.
I
will
probably
get
the
AC
inspected
outside
as
I
have
lost
trust
in
their
ability
to
work
on
the
AC.
After
spending
5
working
days
and
~Rs
15,000
on
the
AC
work
I
have
a
nonfunctional
AC,
which
in
fact
was
working
when
I
gave
it
to
them
(their
driver
who
picked
the
car
can
verify
as
well).
Don't
want
to
lose
more
time
and
money
with
Landmark.
PS:
It’s
important
for
people
to
stay
with
their
cars
while
getting
the
work
done
especially
when
they
own
a
Fiat.
They
took
the
car
again
to
repair
it
and
broke
multiple
parts.
16 people found this review helpful 👍
