Thomas Cook image

Thomas Cook

Travel agency Tour operator Currency exchange service

😠 Even after 5 days i have not received even a quotation fron them. Best of luck to anyone who uses their services!!!i am sure we will be stranded somewhere in a deserted island with their quality of services... People often mention service,


Address

1st Floor, Jay Kay Heritage, GS Rd, next to Hotel Gateway Grandeur, Guwahati, Assam 781006, India

Website

stores.thomascook.in

Contact

+91 91676 86011

Rating on Google Maps

3.90 (114 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mihir D. 5 years ago on Google
    Even after 5 days i have not received even a quotation fron them. Best of luck to anyone who uses their services!!!i am sure we will be stranded somewhere in a deserted island with their quality of services...
    3 people found this review helpful 👍

  • 3/5 Simanta B. 5 years ago on Google
    They have limited stock for currency exchange. Staff are not professional and slow in their work. No power back up. Had to wait half an hour for a document to be scanned
    3 people found this review helpful 👍

  • 4/5 SUNNY KANT T. 2 years ago on Google
    Fast and smooth service.
    2 people found this review helpful 👍

  • 3/5 Arif Mahammad S. 10 months ago on Google
    Rate is very high.... but Jishnu's behavior is gd.
    1 person found this review helpful 👍

  • 4/5 Mj 4 years ago on Google
    It's fine for people who loves privacy...its quite and cost
    1 person found this review helpful 👍

  • 1/5 Yeshwant Y. 4 years ago on Google
    Very poor response from the staff, inefficient, irresponsible..I had called them for itineraries of few packages and they told they will mail it.Inspite of repeatedly telling them they have avoided my request .
    1 person found this review helpful 👍

  • 4/5 luke h. 4 years ago on Google
    The place is difficult to locate. There are no adequate signs leading to the place. You need to walk on the right side of the HDFC Bank and then there is a small sign on the left wall. Do not bother the taking the elevator, just take the stairs to the second floor.

  • 1/5 Gohon C. 6 months ago on Google
    Really shocked that during my visit I neither got dollar nor vietnamese dong. I don't even know why they are even existing on this planet.

  • 1/5 anushree s. 7 months ago on Google
    Terrible service. They take money and do not send it on time. It's harrassing how many times you need to follow up with them in order to get your money reach the receiver's bank account. A bunch of unprofessional idiots who have been recruited to deal with huge chunks of our money, who sit in anticipation of our multiple queries before taking action. Highly disappointed. Would never recommend this branch.

  • 5/5 Amitabhh D. 1 year ago on Google
    I had taken the forex services...and i must say the service was very good and prompt

  • 5/5 bumon r. 1 year ago on Google
    Incredible service provided by them during our tour in Dubai for the very first time. The tour was managed so professionally and flawlessly that we didn't had to worry even for a little bit. Right from the start till drop. The manager of our trip did an awesome job. Would like to thank Thomas cook Guwahati and our incredible manager Deep Thakuria for their services. Hope to travel soon again !

  • 3/5 Gaurab B. 5 years ago on Google
    Thoe the trip management was good the service and response provided from local thomas cook office was very slow.

  • 1/5 Jaigeswar B. 5 years ago on Google
    Location of Guwahati office is convenient, staff members are friendly but response is very poor. I didn't get the answer of my questions even after long ten waiting.

  • 5/5 Vishal K. 2 years ago on Google
    The staffs were very good. Got my currency exchange within 30mins.

  • 5/5 John J. W. 5 years ago on Google
    Great staff. Good rates. Very happy with customer service

  • 5/5 Jayeeta M. 4 years ago on Google
    The staffs are very helpful. And they show nice hospitality

  • 5/5 atrezoa 3 years ago on Google
    Took the effort to solve all forex needs.

  • 5/5 Deepsikha S. 3 years ago on Google
    Pleasant experience and really good behaviour from staff

  • 5/5 khalid i. 2 years ago on Google
    Very convenient


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