Featured Reviews


Frequently mentioned in reviews: hotel (12) service (12) room (9) good (8) stay (7) Gweru (6)
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  • 5/5 Stephen P. 10 months ago on Google
    My first time to Zimbabwe Africa, Gweru. I found this hotel when searching for a hotel in Gweru. There weren't any recent reviews and none of them were very thorough. Since I was limited, I decided to book the hotel for 10 days. I was in Africa to do missionary work. This hotel is a good choice for a long term stay. I can only testify to my experience here and my needs as an American traveling abroad. This hotel welcomes you and wants to take care of you. Now you can't expect the hotel to look and feel like a 3 star hotel in the United States. They simply don't have the resources. It's nice and is 100% safe. I never felt unsafe or unwanted. Safety is a priority when traveling abroad. The employees are loving, kind and would not consider stealing anything from you. Your property is safe in your room. People from Parliament regularly stay and eat here. They do not have shuttle service to and from the closest airport in Bulawayo. They will arrange a ride for $150 US dollars. Gweru is about 150 miles from the airport and a two and a half hour drive. We had our own arrangements to and from the airport. They have 24/7 room service and restaurant service. Breakfast is included in your stay and it was great! Plenty of American choices and meats. The overall menu is pretty extensive and the pricing is good. The burgers were delicious and the steaks were wonderful. Breakfast for any non guest is $20 US something I did not like. I think a guest with someone staying should be discounted. This way I can invite them to meet me at the hotel and have breakfast with me. But at $20, no way, it's too much. They grow their own vegetables. Wifi is available throughout the entire property. Something I found to be amazing considering the size of the property. No matter where you walked, you had WiFi. The speeds are slower but manageable. I was able to video chat with family and friends. Technology is not the same here as it is in the US but it works great. If you're a TV bum, the channels are very limited. They house and take care of their own workers. They take care of their employees and the employees take care of you. Linens and cleaning of your room is daily. I had no issues with mosquitoes or bed bugs. Laundry service is expensive and they do not have machines for you to use. Everything is hand washed, dried and ironed. It cost me and my friend $100 US total for two small piles of laundry. Management was going to address this issue and come up with a solution. I suggest you bring enough clothes for your entire stay. The area is quiet at night and safe to move around on their grounds. Their grounds are pretty large. You have covered parking at your room for a vehicle if you rent one. There are security officers working 24/7 at the entrance and they walk around the property multiple times a day. It feels like one big family taking care of you. They do have multiple room styles and even a large suite. I purchased the cheapest standard room for myself and my friend. They are a great group of people doing the best they can with what they have. I highly recommend staying here for any length of time. This is definitely a place where I will bring a large group of people to stay for missionary work. They can accommodate and feed any size group. Thank you Fairmile for a wonderful first time stay in Gweru Africa. Your hotel is an excellent place to stay and eat at. I will return and wish you much more success in your future!
    1 person found this review helpful πŸ‘

  • 5/5 INNOCENT N. 10 months ago on Google
    It used to be good. But now the boring thing is being forced to eat in the restaurant instead of room service. When you want room service, there is an exorbitant fee of 15 USD for the tray that comes with food. That's to me, like being forced to give tips to the waiter or waitress of 15 USD.
    1 person found this review helpful πŸ‘

  • 5/5 memory p. 1 year ago on Google
    This place is very beautiful and very neat. The service is very good.
    1 person found this review helpful πŸ‘

  • 4/5 Dizman R. 1 year ago on Google
    It's a very good place to visit

  • 5/5 Chinyemba I. 3 months ago on Google New
    Very good conference rooms

  • 4/5 Locardia S. 4 months ago on Google
    Food was not worth the value and was over done

  • 5/5 EVERJOY M. 4 months ago on Google
    Great service,Waal well organized menu, delicious food , unforgettable hospitality from the management and staff.Thank you for hosting us πŸ™

  • 3/5 Pride Reuben G. 8 months ago on Google
    Good location site, not so close nor too far from Gweru CBD

  • 5/5 Eunice Sindisiwe N. 8 months ago on Google
    Excellent service Staff is friendly

  • 4/5 Polite S. 1 year ago on Google
    Enjoyable breathtaking place with enjoyable meals

  • 3/5 Ryan S. 1 year ago on Google
    A private place that I wouldn't mind going too again though the hotel needs a lot of upgrades but it's a place you can just go for a peace of mind and a weekend out

  • 4/5 Kelvin 11 months ago on Google
    Pool they should review the rules for locals

  • 5/5 Pardon T. 1 year ago on Google
    Heart warming place . I love it .

  • 1/5 Isheanesu C. 2 years ago on Google
    Ended up on staying. My travel agent booked me online. Seems the hotel staff dont know how to check online bookings. Spent an hour trying to explain how im booked, after all the effort they said sorry we are fully booked 😞😞😒. At least the hotel manager offered to make a call to surrounding BnBs to book me in...

  • 4/5 Wallace M. 1 year ago on Google
    From various secluded rooms and spacious yard, poolside & dining area, the whole property is covered with Wi-Fi. Delicious meals are served.

  • 5/5 liz s. 1 year ago on Google
    Stopped over for Lunch....Excellent service and food....Cleanliness EXCEPTIONAL...

  • 4/5 Forbes C. 1 year ago on Google
    I had good time at Fairmile. Everything was as it is supposed to be. I like the staff who made me feel at home.

  • 2/5 Beatrice Anatoria M. 1 year ago on Google
    It's a beautiful place but their room service needs a lot of work

  • 4/5 Rumbie M. 2 years ago on Google
    The rooms and beds are really clean and comfy. The only problem is it's close to train rail and so the noise is unpleasant. Their breakfast is smashing I enjoyed it.

  • 3/5 Tinashe K. 2 years ago on Google
    It was calm good place to be I enjoyed so much

  • 4/5 Leslie Kundiso R. 3 years ago on Google
    Pretty cool place, lovely customer service. The rooms are impressive. You get value for your money. Also it's close to Pabloz an amazing club if you like the nightlife. It's just less than 3 minutes away by car and 10 minutes away on foot.

  • 3/5 Marshall S. 1 year ago on Google
    It didn't help that it was properly cold that week

  • 4/5 Clement P. 2 years ago on Google
    Great location close to town but quiet Decent clean rooms with carports

  • 4/5 Sithabiso D. 2 years ago on Google
    A pleasant return to Fairmile Hotel after a week. I found the meals well prepared with obvious attention and creativity. The management was very understanding after some logistical mistakes on our part. They accommodated us and attended to all our conferencing needs. Their prices are still the best and they always adhere to covid regulations. An easy choice next time we are meeting in Gweru.

  • 3/5 gaston farayi M. 1 year ago on Google
    Well maintained outdoor gardens with a variety of flowers.


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