1/5 Richard B. 9 months ago on Google • 2 reviews
We
stayed
in
this
hotel
many
times,
the
service
between
declining
over
the
years
but
this
past
weekend
just
made
me
give
up
on
ever
stay
here
again.
We
arrived
late
Friday,
9:30
pm,
there
was
a
lock
box
for
us,
but
come
to
find
out
that
there
is
no
one
to
welcome
you
or
help
you
in
the
entire
hotel
if
there
is
a
problem,
god
help
you
if
you
get
locked
out.
There
was
nothing
going
on,
there
4
guests
in
total
at
the
hotel,
and
my
wife
and
I
were
2
of
them,
we
had
fun
regardless
by
our
selfs,
but
that's
not
what
you
expect
for
this
type
of
hotel,
there
wasn't
even
a
security
guard
or
cleaning
crew.
Around
3
am
we
went
to
the
pool,
I
realized
that
I
left
my
keys
and
cellphone
in
the
room
and
almost
had
a
panic
attack
with
the
realization
we
had
no
clothes,
phone
or
anyone
to
help
us,
I
rushed
to
the
room
already
thinking
I
may
have
to
wake
up
one
of
the
other
2
guests
to
ask
for
help,
luckily
I
was
able
to
open
the
door.
Saturday
was
a
bit
more
fun
when
a
few
more
guests
arrived
and
some
non
guests
got
day
passes,
the
bar
woman
was
wonderful,
best
experience
of
this
trip
not
tanks
to
the
management,
she
was
kind,
helpful
and
went
above
and
beyond
to
ensure
we
had
a
great
experience.
With
that
being
said
here
comes
the
ugly
part:
at
no
point
of
the
entire
day
the
pool
deck
had
more
than
30
people,
around
3
pm
security
started
harassing
people
that
payed
for
day
passes
to
leave,
mind
you
there
was
only
10
rooms
occupied
in
the
entire
hotel
and
if
those
people
leave
we
would
again
be
in
a
situation
where
us
as
guests,
and
I'm
referring
to
all
guests
would
be
left
in
a
empty
resort
with
not
much
to
do,
all
guests
started
pleading
for
them
to
not
kick
people
out
and
let
them
stay
till
the
end
of
the
day,
and
when
I
say
"kicking
people
out
"
is
not
an
expression,
security
was
being
very
rude
and
aggressive
telling
people
to
leave,
but
then
one
of
the
guests
brings
up
a
point
that
put
an
stop
at
that,
a
very
well
spoken
black
man
to
leave,
but
none
of
the
other
white
day
passes
people
there
were
there,
they
actually
confronted
us,
even
though
I
had
my
room
keys
hanging
around
my
neck,
after
that
they
"decided
"
out
of
the
goodness
of
their
heart
to
let
them
stay
until
the
sunset.
We
where
so
upset
that
we
decided
not
to
stay
for
the
evening
event
they
had
a
night
out,
upon
our
return,
around
2
am,
we
met
with
the
other
guests
and
night
passes
people
around
the
pool,
again
there
was
no
even
20
people
there,
by
then
we
all
knew
that
they
were
about
to
ask
for
the
night
pass
people
to
leave,
but
again
we
were
confronted
by
the
same
security
person,
demanding
to
see
our
keys
and
trying
to
kick
all
people
out,they
went
even
further
after
we
showed
our
keys
and
warned
us
that
we
were
not
allowed
to
hide
people
in
our
room.
After
that,
they
all
left,
hotel
staff
and
security
included
and
we
were
left
to
fend
for
themselves
with
a
empty
hotel.
In
the
morning
we
woke
up
late,
10:30,
my
wife
was
still
asleep
and
I
was
aware
of
the
11
am
checkout
time
so
I
rushed
to
the
reception
and
spoke
to
the
manager,
asking
if
was
possible
to
to
a
late
checkout
because
we
still
had
to
pack
our
stuff,
he
then
asked
me
how
much
time
and
I
said,
maybe
an
hour,
he
then
said:
you
have
2
options,
pay
a
$100
each
for
the
day
passes
and
stay
until
3
or
$150
each
to
extend
our
stay
until
6.
I
explain
to
him
that
I
only
need
maybe
30
minutes
to
an
hour
max,
there
was
nobody
in
the
hotel
and
I
just
need
to
pack,
he
then
said,
maybe
if
you
leave
by
11:15
it
would
be
okay,
I
thought
about
just
paying
the
extra
$100
and
be
done
with
it,
but
I
knew
it
would
upset
my
wife,
we
payed
a
lot
money
for
the
weekend,
it
was
very
expensive
and
we
could
stay
in
one
of
the
4
or
5
stars
resorts
ON
THE
BEACH
do
the
same
price.
We
had
a
great
time,
but
not
thanks
to
them
and
I'm
not
about
to
give
them
any
more
of
my
money.
We
are
very
sad,
it's
the
only
hotel
of
that
kind
in
South
Florida,
they
can't
get
people
to
book
rooms
and
now
we
know
why.
I'm
looking
for
other
options
because
I
don't
think
they
can
stay
open
for
long
nor
do
I
want
to
comeback.
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