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Frequently mentioned in reviews: hotel (11) Royal (10) stay (10) staff (10) room (10) Palms (9) service (8) Hotel (7) breakfast (7) Bermuda (6)
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  • 5/5 Jacqueline J. 1 year ago on Google
    The charming and wonderful Royal Palms Hotel is very comfortable and a great place to stay in Bermuda. We received a very warm welcome upon arrival when the reception staff came right down the steps to greet us as we got out of the taxi. Such was the level of attention and service we received over our six-day stay which was on a par with our stay in London’s luxury Goring Hotel. The Royal Palms Hotel is immaculate and lusciously landscaped. The public spaces and rooms are beautifully decorated and the hotel room size is generous. Many extras were appreciated including fresh flowers in our room, extra towels to take to the beach and complimentary wine and hors d'oeuvres in the lovely lounge between 5:00 pm and 6:00 pm. The buffet breakfast was different every day and included plenty of choices. Above all, we valued the attention of all of the very fine staff who seemed to always be on the lookout for ways to make our stay enjoyable. They knew who we were, remembered our preferences and were unfailingly polite and responsive. This was a high standard of “old-Bermuda” hospitality. Bali went the extra mile in suggesting different outings and making arrangements for us to have a very special lunch at a place we had long wanted to visit but had thought was not possible. We will definitely be back to stay at the Royal Palms Hotel.
    1 person found this review helpful 👍

  • 5/5 Chenoa P. 1 year ago on Google
    I stayed at the Royal Palms Hotel for 10 days in February. After reading all the reviews before travelling, I was not disappointed. Such a gorgeous hotel, with an oldie worldie charm set in the perfect location only 9 minutes walk from the centre of Hamilton, although, they were always happy to offer a taxi service into town. From the time I arrived, I was given a warm welcome. Nothing was too much trouble. My room was perfect with a little kitchenette for making tea and coffee and a microwave and fridge for keeping food. At the buffet breakfast, I enjoyed the selection and loved sitting in the breakfast area which is beautiful. Bally was always so welcoming and happy to suggest things to do on the island. Each evening, I enjoyed sitting on the swing in the garden and soaking up the ambience. I would highly recommend this hotel. You will not be disappointed. I will definitely be back and I am already looking forward to visiting this home away from home. Thank you everyone at the Royal Palms Hotel!
    1 person found this review helpful 👍

  • 5/5 Bonnie S. 1 year ago on Google
    This hotel was very comfortable with gorgeous flower gardens. The staff were very friendly and helpful. The atmosphere was like a big happy family. The front desk and breakfast area were especially professional. The Ascot restaurant served delicious food and special attention to serving Would love to return and highly recommend.

  • 5/5 Patrice D. 1 year ago on Google
    WOW! I’ll take this fabulous little inn any day over the hustle and bustle of any of the BIG HOTELS! Beautiful grounds, immaculate accommodations, and superlative staff including Bali, Jade, Theresa, Jade and those I have not named. Do not miss dinner at ASCOts on property….outstanding. This place is my new home away from home and I can’t wait to return!!!

  • 4/5 Keniel L. 2 years ago on Google
    You will enjoy the proximate location to Hamilton and ease of access to amenities like bikes, shuttles and breakfast. Rooms were spacious and comfortable. Staff os awesome and reliable but also the nicest.

  • 5/5 Carey L. 1 year ago on Google
    Royal palm hotel it was good,staff and the management team. Thank you for the wonderful service and the waiter named Bali was very nice 👍

  • 5/5 Robert S. 1 year ago on Google
    Woow stunning grounds,the room are a great size, the staff are very friendly and helpful and very welcoming. I recommend to eat in the restaurant the food is amazing

  • 5/5 Mala D. 2 years ago on Google
    I had the pleasure of staying at the Royal Palms Boutique Hotel on my recent holiday to Bermuda. I was check-in by Jade who was lovely and so very helpful. Every day of my stay, Theresa greeted me good morning and asked about my day upon my return each evening. Both ladies were so helpful in recommendation on what to do, restaurants, offering to call taxis, making reservations … they made sure I saw and did it all! The other staff members couldn’t be more pleasant and accommodating as well. Everyone always greeted me with a smile. I was very happy with my room. It was large, clean, and welcoming. It also included a microwave, small refrigerator, and Keurig coffee maker. The grounds and gardens are beautiful and well-maintained. The pool was small but welcoming. It was a short walk into Hamilton, but the Royal Palms was a welcomed respite at the end of each day. Thank you so much for making me stay in Bermuda so memorable.

  • 5/5 John H. 2 years ago on Google
    We had dinner at Ascots. Great service, wonderful food which looked as good as it tasted. All taking place in a relaxed traditional Bermuda setting. Great evening.

  • 5/5 Ryan M. 4 years ago on Google
    Awesome hotel!!! , service was great , rooms were great. They do a free wine hour every evening and lite breakfast was included in the mornings. Reasonably priced. They staff was very nice and helpful. The wifi was not working in my room, once reported one of the hotel owners sat with me and verified it was working in other parts of the hotel. On returning that day there was a personal letter letting me know they fixed it and tested it. It was well above and beyond the expectation of service. I recommend this place to all visiting the island. The room had a fridge . We loaded it up with beer and hung outside on the patio every early evening before grabbing dinner out. Again I can't recommend this place enough. If I one back , we will definitely stay here over other places.

  • 5/5 Henry C. 1 year ago on Google
    A very enjoyable experience. The staff helped plan events before we arrived and were very welcoming throughout our stay. The building feels like a big house and has tons of character. The location is on a beautiful, quite street and within walking distance of shopping, restaurants and the ferry. The onsite restaurant, Ascots, is excellent and made for a perfect first dinner after traveling all day. Muriel, Prisanna and Bali couldn't have been better hosts. Truly can't wait to return. One note. Bermuda is warm and humid in the summer. As an older building some of the areas in the hotel aren't air conditioned--the bedrooms and restaurant are. Being from Florida this wasn't an issue for us but just be aware this isn't a "modern" facility with central a/c throughout. Very much has a refined throw-back feel. Didn't affect our enjoyment but worth knowing.

  • 5/5 RW 1 year ago on Google
    One of the finest meals you'll have anywhere on the island. Creative chef offers varied menu with a flair. First class service.

  • 5/5 LandieFreak 1 year ago on Google
    Back in December 2008, I was staying for more than a week at Royal Palms … lovely suites (next door of Longtails suite if I’m not mistaken) with separate living room and kitchenette by the corridor entering the sleeping room … I forgot the room name that situated facing the street … It was a lovely moment that I always remember it’s home away from home … Cheers from Bali, Edwin J Joenoes

  • 5/5 Nikki W. 8 months ago on Google
    Beautiful Bermuda 💕 the Royal Palms hotel is fabulous! The staff are very welcoming and the rooms are lovely. Thank you 😊

  • 5/5 Fritz B. 4 years ago on Google
    My wife and enjoyed this hotel. Staff was very friendly and extremely helpful throughout our stay. The morning breakfast buffet was easy and the afternoon wine was a plus. Do not miss dining at Ascots: the service, food and ambiance are outstanding. Short easy walk to downtown Hamilton and the ferry.


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