Rottermond Jewelers image

Rottermond Jewelers

Jewelry store Jeweler Watch store Jewelry repair service Jewelry buyer Gold dealer Jewelry engraver Watch repair service


Address

351 N Main St, Milford, MI 48381, United States

Website

www.rottermond.com

Contact

+1 248-685-1150

Rating on Google Maps

4.90 (528 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 6 pm
  • Thursday: 11 am to 6 pm
  • Friday: 11 am to 6 pm
  • Saturday: 10 am to 4 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 11 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (29) Rottermond (19) experience (13) Sarah (13) helpful (13) service (11) wedding (11) jewelry (11) setting (10) great (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Collin W. 11 months ago on Google
    I’m extremely pleased with the service and craftsmanship from this store. My now fiancé found a ring online that she absolutely loved and Rottermond was the only jeweler in the area that carried the designer. From the time we first visited the store to the day I picked up the finished product, Meagan provided next level customer service and made the whole experience comfortable and effortless. The finished product looked better than we could have imagined. We’ll be back for our wedding bands and all of our jewelry wants and needs for years to come.

  • 5/5 Stefanie P. 5 months ago on Google • 6 reviews
    Great customer service! Basma was so professional and friendly. She helped me find just what I was looking for. The store is very clean and safe. One of the best hometown jewelry stores.

  • 5/5 Christin B. 8 months ago on Google • 18 reviews
    What a fantastic experience with Rottermond Jewelers and my Jewelry Specialist Basma. She went above and beyond helping me have our wedding bands polished & resized as well as resizing my engagement ring that I hadn't worn in years. It literally brought tears to my eyes when I put it on today and wow did it sparkle. Thank you so much!

  • 5/5 Mike L. 4 months ago on Google • 4 reviews
    Basma has done a great job helping us with our needs and reaching out to offer to help us with anything else we might need in the future. We love shopping local and she makes it’s really easy to want to do business with them. Thank you.

  • 5/5 Sarah B. 8 months ago on Google • 1 review
    Sarah was so helpful and frequently kept me updated on the progress of my ring setting. For context, my original engagement ring was sent into the big company my husband bought it from to be fixed after it somehow chipped. After it was fixed, FedEx lost my ring. I was heartbroken as it had a very unique stone. I searched everywhere for a similar stone and ring and finally found a loose stone similar to my original. Then I needed a setting. I sent the specs of my original setting to Rottermond because I did not want to deal with a big company anymore. I wanted a more personalized experience. The jeweler at Rottermond made my setting exactly as I wanted it with side stones that were so much nicer than my original setting. They were professional, fast and I love my new ring!

  • 5/5 Michelle P. 4 months ago on Google • 2 reviews
    Friendly staff and amazing service!! Basma and Christine are very helpful. They replaced a damaged diamond in my ring, cleaned and polished it. Looks brand new 🤩💍 Our family has gone to this jeweler for years. Would highly recommend!

  • 5/5 Brendan N. 5 months ago on Google • 4 reviews
    I had a wonderful experience picking out my engagement ring with the help of employee Basma. She was kind, didn’t pressure other more expensive rings in any way which was a concern of mine but was quickly relieved as that did not happen like a car dealership. She answred all questions about size price insurance. I have also bought quite a few watches from this location and they always have the best customer service.

  • 5/5 Teresa J. 5 months ago on Google • 5 reviews
    I took my watch in to get sized and Christine was so helpful even when they no longer sold this brand in store. The other employee was just as sweet and was super helpful when it came to looking at items and trying on different styles. The experience was amazing and I will 100% be coming back for any future buys.

  • 5/5 Laura G. 1 year ago on Google
    I had my original wedding ring redone at the Milford location. I took pictures of what I wanted done and they were able to take the stones from the original setting in yellow fold and repurpose with a new design in white gold. It took a little over 3 weeks.Outstanding!! Exceeded my expectations as did the staff, thank you!!!

  • 5/5 Amika N. 1 year ago on Google
    It was SUCH a pleasure and we really loved working with Rottermond Jewelers to get my dream ring! Sarah specifically was so helpful, patient, honest, understanding, and thoughtful in walking us through various options and settings to get us the exact ring that we wanted! 10/10 would recommend to anyone looking to work with kind and thoughtful partners like Sarah for their dream engagement ring!

  • 5/5 Cindy P. 11 months ago on Google
    Stopped in to have 5 rings resized and Lauri was extremely helpful and patient with determining my new size and providing a temporary fix until I can have them permanently resized. She cleaned and check all 5 rings while we worked on the sizing so I was extremely happy to walk out with sparkling rings that no longer fall off my fingers!

  • 5/5 CarrieZB 1 year ago on Google
    Sarah was fantastic to work with. My original wedding set was over 10yrs old, and the small diamonds kept popping out. Sarah helped me find a new setting that reused the diamond from my original engagement ring, but gave me a more durable setting. I would definitely recommend Rottermonds!

  • 5/5 S F. 1 year ago on Google • 12 reviews
    This shop has an extremely professional, friendly, and attractive staff. They offered me great assistance without being aggressive, were very knowledgeable, and had an excellent selection (slightly favoring female jewelry) considering the shops smaller size. I went in looking for a new band for an Omega watch, but after browsing and feeling comfortable I ended up making a purchase of a men’s sliver necklace and a really unique new Shinola watch (they have an excellent, up to date selection of Shinola watches). It also looked like they have an incredible selection of wedding rings and diamonds if you’re in that market. Highly recommended.

  • 5/5 Madeline C. 1 year ago on Google • 2 reviews
    My experience at Rottermond has been spectacular. From engagement ring shopping, with my now Fiancé to browsing fine jewelry, the Rottermond crew treats you like family. Sarah has gone above and beyond to ensure we are happy!

  • 5/5 NDNA 1 year ago on Google
    Christine at Rottermond Jewelers was amazing! I had a specific piece that I wanted custom made and she came through perfectly. Responsive, helpful, timely and affordable! I really couldn’t ask for more. Thanks for helping me find the perfect 11 year anniversary gift for my wife. She LOVES it!!

  • 5/5 Ashley B. 1 year ago on Google • 1 review
    They are wonderful here! They helped my Fiancé pick out a Beautiful engagement ring! I love it! The lab diamond is gorgeous and it is so classic! I love everything about the ring they helped him pick! Sarah was so kind and helpful! I went in to have them check the size, it was great and they cleaned it free of charge. Looking at wedding bands was also so much fun!

  • 5/5 Karen C. 1 year ago on Google
    We have always have an amazing experience with Rottermond. The service was fantastic. Sarah Light took very good care of us. Excellent customer service!! And great selection of jewelry. I will be definitely be going back to Rottermond in the future for all of my jewelry!!!

  • 5/5 Teddy C. 1 year ago on Google
    We had a great experience at Rottermond jewelers from the moment we walked in. Basma provided us with great customer service and answered all our questions. I appreciated the text communication they offered. Additionally the next day shipping service is phenomenal! Thanks again

  • 5/5 Alex G. 1 year ago on Google
    Sarah was excellent! She helped my wife and I make her the perfect wedding band. Unfortunately my ring did not fit properly initially and Sarah and the team made it a breeze to get mine sized properly. Rottermonds has been helping my family for years and I look forward to continuing the tradition!

  • 5/5 Liz L. 1 year ago on Google
    Loved My experience here! Sarah was so helpful in helping us find our wedding bands, and then went above and beyond to get us the best deals not only for our wedding bands, but a gift for all of my bridesmaids! Every staff member was so helpful and kind to us every time we walked in. It’s nice to see a warm smile on their faces, and it’s such a kind environment to be in! Sarah kept us in the loop and expedited our order to make sure things arrived in time for our wedding! I highly recommend Rottermond Jewelers and I will definitely be returning for more purchases in the future. Thank you to everyone on the Rottermond team that helped us along our journey. We are truly blessed!

  • 5/5 Dorothy M. 1 year ago on Google
    Beautiful jewelry and true partners in creating meaningful memories. Christine provided caring, professional and prompt service ensuring everything was received perfectly in time for a milestone birthday. Highly recommend!

  • 5/5 Teri L. 1 year ago on Google
    My husband and I had such an excellent experience with Meghan and Sarah. They were incredibly professional, worked with us, and ultimately their jeweler made us the perfect ring. Highly, highly recommend!

  • 5/5 shauna w. 1 year ago on Google
    They have been our jeweler for over 8 yrs. We've purchased multiple pieces of jewelry/watches from them. It's always been a very great experience and we never feel pressured. They are helpful and knowledgeable and are willing to do what they can to help us find the perfect piece of jewelry!

  • 5/5 Sue M. 1 year ago on Google
    Meagan was extremely helpful when I had to replace a pendant that had been custom made for me by Rottermond years ago. We also had to figure out how to rework a bracelet into a pendant and I am very excited about the new design and can't wait to have them made. She was willing to work with me and creatively design something unique and I appreciate her time and effort. We have always been treated well at this jeweler and Meagan is a gem!

  • 5/5 Marissa C. 1 year ago on Google
    I am more than just happy with Rottermond Jewelers - I am impressed! My fiance surprised me with a custom style ring, and the diamonds were absolutely gorgeous. However, the setting that he chose was not exactly what I was looking for. I was upset and confused on what to do because I was holding in my hand a purchased ring that was not yet the ring that I could see me wearing the rest of my life. After expressing my worries in the ways that I knew I could, Christine calmed me down and ensured me that they will help me find the ring that I love. Before this, I had no prior experience purchasing any jewelry and had never worn a ring on my fingers. Because of this lack of exposure, I did not know what I wanted but they never stopped believing that I would in fact find the ring that I love. Without any hesitation, Meagen came to the rescue. Her positive personality pepped me up and in turn opened my mind to shinier better things in life. She has taught me so much about jewelry and if you are open to learning and asking questions, she is extremely intelligent and can share so much with you. With the custom opportunity to see the CAD model, the ability to adjust the design, and receive a wax mold of your ring is a perfect way to ensure that you truly will find the ring that you love. We found a setting that is low profile and holds the diamonds in the way that I was picturing. In addition, we even designed the wedding band which makes it all even more exciting!! Have no fear because they will step right up to the plate and commit themselves to you until you are happy and satisfied. All of which has been a great experience for such a sentimental purchase - I highly recommend.

  • 5/5 Danielle P. 1 year ago on Google
    Jamie at Rottermond was so helpful in custom designing a ring for me! I wanted a ring with both my children’s birthstones and she worked with me to make it exactly what I wanted. She was super friendly, responsive, and I never felt like I had to settle for what I want. It turned out perfect!! Thank you so much!

  • 5/5 Julie C. 2 years ago on Google
    I came to Rottermond Jewelers with a very special request for a custom cremation piece. Christine was absolutely wonderful to work with! She was extremely responsive, often emailing with me after hours. She and her team came up with an amazing design that I loved. I felt as though I was kept in the loop the entire time we worked together. Christine’s honesty and willingness to help me learn throughout the process was very appreciate, as I had never done a custom piece before. I am beyond happy with the piece and the customer service! I can tell the amount of love and respect that went into making my special new piece. I would definitely recommend Rottermond Jewelers, ask for Christine if you can! Thank you Rottermond Jewlers and Christine for taking such great care of me!


Call +1 248-685-1150 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

Trends



Last updated:

Similar Jewelry stores nearby

Last updated:
()