Yamaha Town Lê Văn Lương image

Yamaha Town Lê Văn Lương

Motorcycle dealer Motorcycle repair shop

😠 I came here with an almost new Yamaha NVX, just 6 months old. When driving slowly the motorbike shocked a lot and was really uncomfortable driving in the city. The mechanic told me there was dust in the air system and they would clean it. After paying 475k I got the motorbike back but the problem wa... People often mention bike, problem, service,


Address

2Q2X+RVP, 68 Đ. Lê Văn Lương, Nhân Chính, Thanh Xuân, Hà Nội 100000, Vietnam

Website

yamahalevanluong.vn

Contact

+84 356 426 868

Rating on Google Maps

3.90 (360 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 6:30 pm
  • Saturday: (Lantern Festival), 8 am to 6:30 pm, Hours might differ
  • Sunday: 8 am to 6:30 pm
  • Monday: 8 am to 6:30 pm
  • Tuesday: 8 am to 6:30 pm
  • Wednesday: 8 am to 6:30 pm
  • Thursday: 8 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: bike (11) problem (9) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tim T. 4 years ago on Google • 32 reviews
    I came here with an almost new Yamaha NVX, just 6 months old. When driving slowly the motorbike shocked a lot and was really uncomfortable driving in the city. The mechanic told me there was dust in the air system and they would clean it. After paying 475k I got the motorbike back but the problem was the same. I gave it back the next day and they said they would clean it again. I told them that it also uses a lot more fuel than other NVX’s that my friends have. He said my meter is probably broken...... Then I got the bike back again and still the same problem, now he said it’s just normal that the motorbike shocks when driving slowly. Or he could change the clutch, he said the problem wouldn’t go away completely but would be a lot better. Luckily I have some experience as a mechanic and knew better, so I went to another garage where they immediately found the problem and fixed it. All they had to do was change the spark plug and clean the fuel system and the motorbike drives as new. I can’t believe they couldn’t find this problem at the official Yamaha garage, unbelievable. He even told me it was normal that the motorbike shocks when driving slowly.
    7 people found this review helpful 👍

  • 1/5 James L. 1 year ago on Google • 391 reviews
    Service is very slow

  • 1/5 irvn e. 10 months ago on Google • 93 reviews
    Buying bike is fine since it’s a dealership. ❌❌❌ Don’t use them service for registering and so on. This takes forever and they’re not really care about following this up once you decided to register the bike with them. We buy a brand new bike and it took over 34 days (still not received the plate number till this date) and each time they keep saying sorry. Use third party service to register your bike instead. Also, the bike repair and mechanic attitudes isn’t good at all.
    2 people found this review helpful 👍

  • 1/5 Oliver 6 months ago on Google • 5 reviews
    After rebuilding my bike's engine, the gearbox/clutch yanked a lot. Even when I showed them, what was happening and told them exactly, what was the problem(worn out clutch, that they supposedly changed), they either said there's no problem, or say that it's totally normal. I never had this problem before their rebuild. They even blamed my riding style, although I have much more experience riding bikes than they do. After visiting them, my bike seems to have more problems than before. Recently they didn't tighten the wheel nuts properly and the wheel almost came off when I was riding. They even got angry at me and blamed me in wasting their time, when I just wanted them to do their job and fix my bike. Very incompetent mechanics. As they're not official yamaha service, I went to an official yamaha town, they found out the problem with 10 meters test ride and fixed it immediately.
    2 people found this review helpful 👍

  • 5/5 G W P. 3 years ago on Google • 148 reviews
    staffs are very kindness.

  • 5/5 John B. 1 year ago on Google • 42 reviews
    My FZ25 was stalling at low speeds and on the idle, I figured it was either fuel/air or contaminants in the fuel system, so I ran my bike into them. And ... these guys are AWESOME! The sales floor staff is exceptionally friendly and helpful but the service manager is the best! He's exceptionally knowledgeable, friendly, helpful, and service-orientated. Am I definitely going to take my bike for regular servicing.

  • 5/5 Richard S. 2 years ago on Google • 28 reviews
    Excellent service. There is also a guy who has very good English and he was super helpful. I had a pleasant experience.

  • 4/5 Tri T. 8 months ago on Google • 20 reviews
    I frequent this place to inspect my bike!

  • 5/5 Mạc Q. 11 months ago on Google • 18 reviews
    ok

  • 5/5 Jean-Bertrand L. 3 years ago on Google
    waw the service is very 👍

  • 4/5 Hùng Đỗ M. 3 years ago on Google
    Ok

  • 5/5 Bùi B. 3 years ago on Google
    Ok

  • 5/5 Khoa K. 1 year ago on Google
    OK

  • 5/5 Ý Nhi Hồ �. 1 year ago on Google
    Service 10₫

  • 5/5 Vux Quang T. 1 year ago on Google • 1 review
    Nice and cool

  • 5/5 duong k. 8 months ago on Google • 1 review
    good


Call +84 356 426 868 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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