5/5 Ashley L. 4 years ago on Google
Service
was
great.
Room
was
clean
and
spacious.
99.9%
of
the
Hotel
staffs
are
very
professional
Only
2
minor
issues
1)
One
of
the
staff,
standing
near
the
door
with
a
coat,
was
quite
rude
when
he
mentioned
entitlement
for
water
is
only
2+2.
Neither
could
he
understand
when
i
requested
for
toothpaste
and
change
of
towel.
Because
of
his
poor
command
of
English,
he
couldn't
understand
when
i
told
him
i
have
NO
housekeeping
thus
i
will
not
to
be
able
to
receive
the
above.
This
person
is
neither
the
polite
staff
by
the
counter
nor
the
the
staff
that
open
doors
for
hotel
guest.
He
will
affect
hotel
image.
My
advice
to
the
travelers,
only
communicate
with
the
counter
staff
to
prevent
someone
spoiling
your
day
as
he
was
quite
rude
(assuming
you
are
sensitive).
From
my
observation
for
the
past
4
days,
his
role
is
definitely
not
related
to
communication,
perhaps
for
a
reason.
2)
Hotel
guaranteed
taxi
-
took
a
longer
route.
Problem
was
solved,however
it
does
affect
the
image
of
the
hotel.
Took
GRAB
after
this
incident.
My
advice
to
hotel
guest,
use
grab.