5/5 Anni L. 4 years ago on Google
This
is
our
first
visit
in
Hanoi.
Therefore
we
chose
a
Hotel
that
is
centrally
location.
Following
some
research
we
decided
to
choose
the
Oriental
Jade
Hotel.
This
Hotel
has
many
positives
and
some
negatives
feelings
for
us.
Positives
:
Excellent
customer
service
Hotel
staff
really
go
out
of
their
ways
to
ensure
you
have
an
enjoyable
experience.
The
room
layout
and
size
is
good
Good
location
for
easy
walking
to
many
attractions
in
the
old
town
The
Message
Spa
service
is
excellent
and
the
staff
is
friendly
and
professional.
Also
Hotel
provide
airport
pick
up
service
with
a
very
reasonable
price
!
It
make
you
feel
safe
and
comfortable
when
you
arrive
a
new
city
However
there
a
few
areas
in
which
the
Hotel
need
to
improve.
Housekeeping
and
maintenance
they
need
to
pay
more
attention
to
details
.
The
breakfast
buffet
could
provide
a
bit
more
variety.
Same
as
the
hotel
Restaurant
should
not
only
pay
attention
to
the
appearance
of
the
food
display
,
but
need
to
make
it
more
flavoursome.
Also
more
local
specialities.
Overall
our
stay
in
the
Hotel
is
pleasant
and
we
certainly
will
consider
to
stay
here
again
and
recommend
our
family
and
friends
if
they
come
to
Hanoi.
Especially
thanks
to
Manger
Brian
Do
and
his
team
for
making
our
stay
very
enjoyable!
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