Cozy Bay Cruise image

Cozy Bay Cruise

Travel agency Boat tour agency

👍👍 I have 2 day off, but I don’t know where should I go. My friend introduced to me Ha Long Bay. Among thousand cruises I chosen Cozy Bay Cruise. Everything was better than I thought. All staffs are very professional and friendly, food is nice, landscape is very beautiful. I highly recommend Cozy Bay f... People often mention guide, Cozy, cruise, boat, Cruise, trip, great, good, amazing, Halong,


Address

132 P. Hồng Tiến, Bồ Đề, Long Biên, Hà Nội 100000, Vietnam

Website

cozybaycruise.com

Rating on Google Maps

4.50 (112 reviews)

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Working Hours

  • Friday: 7 am to 7:30 pm
  • Saturday: (Lantern Festival), 7 am to 7:30 pm, Hours might differ
  • Sunday: 7 am to 7:30 pm
  • Monday: 7 am to 7:30 pm
  • Tuesday: 7 am to 7:30 pm
  • Wednesday: 7 am to 7:30 pm
  • Thursday: 7 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: guide (28) Cozy (20) cruise (20) boat (20) Cruise (17) trip (16) great (16) good (15) amazing (15) Halong (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Booking k. 5 years ago on Google
    I have 2 day off, but I don’t know where should I go. My friend introduced to me Ha Long Bay. Among thousand cruises I chosen Cozy Bay Cruise. Everything was better than I thought. All staffs are very professional and friendly, food is nice, landscape is very beautiful. I highly recommend Cozy Bay for everyone. I will come back with this cruise next time.
    16 people found this review helpful 👍

  • 5/5 Shouvik M. 6 months ago on Google • 322 reviews
    * very good service (booked via klook) * tour guide was nice & friendly * amazing lunch (so many different options) * we did a day tour & all sightseeing spots were covered * bamboo boat ride & kayaking were available * weather was not favorable, still enjoyed a lot * overall experience 10/10

  • 5/5 ysimeh m. 5 years ago on Google
    We decide to book a cruise in halong bay for 2day-1night . We find a lot of cruise on website which show many options. But our friend said that we should choose Cozy Bay Cruise for 2day- 1 night in Halong Bay. Because The price is very good, Cruise is very Cozy. It is not new but it is very Cozy Cruise. all of people on cruise is consider a big family. The foods is very delicious, the room is very nice and comfortable, so good for activities though 2 days in the bay Recommended Cozy Bay to everyone.
    6 people found this review helpful 👍

  • 5/5 Joe A. 5 months ago on Google • 233 reviews
    We did the 1 day trip from Hanoi. Really good. We were picked up and dropped off from our hotel in the Old Quarter. It’s quite a fast paced schedule, so be sure to know what time to be back at the bus or boat. The cave was impressive but some might describe it a ‘tourism factory’ with the huge volume of people in a single file. On board the boat the food was good and plenty to go round. My advice would be: 1) Bring your own drinks. Not included in the package (apart from bottled water given on the coach). It’s so hot you’ll need to drink, but to purchase on board the boat is expensive and inconvenient. Bring your own in a bag and be discreet. 2) Take a photo of the bus registration number and also the boat’s registration. There will be loads of similar buses and Cozy Bay operate two identical vessels that travel around in a pair. We nearly boarded the wrong one.

  • 4/5 Walnut 1 year ago on Google • 184 reviews
    Booked a day long tour to Ha Long Bay with this company recently. Setting off from Hanoi from their meeting point on a packed minibus it took around 2.5 hours to reach Ha Long Bay with a stop along the way to view an Oyster farm and Pearl products. The minibus took us to the departure point for the afternoon long cruise around Ha Long Bay. It stops at various points and allows passengers to disembark and visit the different islands with hiking and kayaking options on some of them. The cruise started off with a lunch of Seafood and Meat options with Vegetarians also catered for. The boat was full and had quite an enjoyable atmosphere. By the end of the afternoon I was feeling quite sleepy possibly because of the Sea Air, it made a pleasant reprive from the hectic traffic and getting around busy Hanoi. Some of the travellers decided to stay the night in Ha Long with overnight boat and hotel packages offered. Personally I thought one day was enough here. These islands are on Unesco list of world heritage sites and have also featured in many movies such as 007 James Bond etc. All in all worth the visit.
    1 person found this review helpful 👍

  • 3/5 ZY Chen (. 4 months ago on Google • 204 reviews
    The destinations on my package were nice ( Tiptop Island, Surprising Cave and Kayaking Luen Cave ), but cruise shouldnt serve any broken bowls plates and black which unable to washed away one, kindly improve, thanks.

  • 5/5 junio a. 5 years ago on Google
    We had 2day-1night on Cozy Bay Cruise in Halong Bay. We like it so much . We had a great time in the night which everyone is very happy for singing karaoke, Squid Fishing, play traditional game .... In the morning of the second day which we are very very enjoy it.( Kayking around the Bay) this is a amazing experience in Halong Bay. Recommended Cozy Bay Cruise to Everyone who will stay overnight in the Bay for 2day-1night..... Thanks Cozy Bay Team. We will make sure that we will come back with you next time.
    5 people found this review helpful 👍

  • 5/5 Le Thu N. 4 years ago on Google
    Ha long bay is very nice. We had a great time on Cozy Bay Cruise for 2days-1night . We love it so much . Everything was perfect . Our guide Tom who took care of us though the trip. He was very patient, knowledge, friendly. Must do one more time in your life . We make sure that we will come back the next year. Big thanks to Cozy Bay Cruise Team !!!
    4 people found this review helpful 👍

  • 5/5 morina j. 5 years ago on Google
    I booked tour at my hotel for long bay 2days-1night on Cozy Bay Cruise. Our guide - Lee pick me up from my hotel to Halong Bay. He was a great Tourguide, he try to take care of me and tell me a lot of informations in halong bay and vietnam also. I'm really like this information when i came vietnam firstly. The crews is so friendly , they alway smile in your trip. the foods is so so good for everyone, activities is very interesting ( kayaking, visit titop island, amzing cave, pearl farm....). Breakfast is really perfect. I will tell my friends for choosing Cozy Bay Cruise when they visit Halong Bay in Vietnam. Thanks Cozy Bay a lot !!!
    4 people found this review helpful 👍

  • 4/5 Mabel S. 1 year ago on Google • 111 reviews
    Lovely day spent cruising around Ha Long Bay which was beautiful. Our tour guide Hiep (Steven) was excellent and made the whole day more enjoyable. He was very knowledgeable and spoke good English. The boat itself was clean although not 5 stars. The buffet lunch was not too bad (alright for vegetarians). The cave was amazing and we were given a lot of information about it from Hiep which was interesting. Kayaking was fun and hiking up Tip Top island was amazing with a swim afterwards was so nice. Definitely check the weather before you book we had full sun which was amazing. The ‘party’ was funny but could’ve had better music and they were stingy with the Tea and Wine as was dribble in each glass. Also there could be more drinks available for free as tiny glass bottle of water was 30k and you can’t take plastic bottles on board the boat. It was around a 6 hour day with a comfortable bus ride to the harbour with a 30 minute stop at the pearl shop. Hiep made the day great sharing stories and explaining everything very well. The food could improve and there could be more seats on the top deck as seemed to be a bunch of random chairs but overall had a brilliant day with a beautiful view of the bay. Recognised by UNESCO and one of the 7th wonders
    1 person found this review helpful 👍

  • 5/5 Luke D. 7 months ago on Google • 99 reviews
    A great experience out visiting Ha Long Bay with this company. Our guide was fantastic and the food supplied w great. A fun day of sightseeing and activities. I would recommend Cosy Bay Cruise.
    1 person found this review helpful 👍

  • 5/5 pikoz j. 5 years ago on Google
    Recommended Cozy Bay Cruise in Halong Bay. We are small group from Hanoi to Halong Bay on The shuttle bus with Our Driver - Mr Dat and our guide is Tam. They are very friendly and helpful, took care of us though the trip. When we arrive to Tuan Chau Harbour, we stay at there for waiting our Cruise, just few minutes for buy the ticket by our guide - tam, we get on the cruise from there to visit halong bay. The first day : after having lunch, we get on the tender which took us to visit Amazing Cave and Titop island. The Cave is very beautiful. it is the largest cave in halong bay ( Our guide - Tam told me this information). After visiting Amazing Cave , We visit Titop Island for swimming and hiding on the top of moutain ( from there you can see whole the view in halong bay). it is very very nice. The Second day : afte having breakfast , we do kayaking and visit pearl farm. I like doing Kayakig so much so much :)))). Finally, We came back our cruise for check out then having lunch before coming back the harbour. We had a lot of memories with Cozy Bay Cruise Team. Thanks All of you - Cozy Bay Cruise Best Regards Junior
    3 people found this review helpful 👍

  • 2/5 Anet N. 7 months ago on Google • 40 reviews
    we did a 2D1N tour on a really old boat, the oldest-looking in the bay, goes to the same touristy places as everyone else, so expect a lot of people. food was included, but it wasn't seasoned at all. cooking lesson included was fun (not tasteless food), but the wine that comes with it is terrible. our guide made the trip much better, as he was always smiling and helpful. the first redflag was when the coach arrived hour later
    1 person found this review helpful 👍

  • 1/5 Nick W. 4 years ago on Google
    If I could give them 0 stars I would. We used their shuttle service to get from Hanoi to Ha Long Bay. We were assured that we would be dropped off at our hotel. But that never happened. Once we arrived at the port, our baggage was left on the road and the guide left as he was more concerned with the people who had paid more money to them. After we caught up with him. He told us we could walk the 30 mins or try to get a cab. The bus was even going back past our hotel on the way back to Hanoi and they refused to drop us. The worse experience we have had in Vietnam
    1 person found this review helpful 👍

  • 5/5 Sonia S. 4 years ago on Google
    We rally enjoyed this boat trip with my husband. The boat was cozy and clean, it didn’t rock as the water was calm, it was very relaxing experience. The bedroom was nice and had shower ensuite. Food was delicious. We enjoyed a cave visit and oyster farm trip with kayaking. Our guide was kind and professional. The scenery was amazing!
    1 person found this review helpful 👍

  • 5/5 Raphael B. 4 years ago on Google
    Amazing 2 nights cruise! The boat is brand new, the bedrooms are amazing with a large window and a balcony, full view on the bay. Large bathroom with a window on outside wile your shower is priceless! Every meal are excellent barbecue for dinner and buffet breakfast. Taichi in the morning and cooking class at night. Squid fishing after dinner. The travel guide is always with you to assist. Everything was perfect
    1 person found this review helpful 👍

  • 5/5 Harsha K. 1 year ago on Google
    They are well organised. Our guide Mr. Sugar (Duong) was great and knowledgeable. Speaks great English as well. Food on board was enough and had various options. Evening drink and party was really a great ending to the sunset at the iconic unesco protected Ha Long Bay.
    1 person found this review helpful 👍

  • 5/5 Reshmi B. 5 months ago on Google • 27 reviews
    We have boarded cozy bay for halong trip yesterday !! It was mind-blowing service and hospitality !! Food was great ! Mr Dave hosted us in a great way !! Highly recommended.....

  • 5/5 Raphael 3 months ago on Google • 7 reviews New
    Great service, the guide and the staff are amazing. Definitely take the overnight option, the bay looks wonderful at night.

  • 5/5 Calvin 6 months ago on Google • 6 reviews
    Let me start by saying that Tony the guide was amazing! He goes above and beyond to make sure that everyone feels welcome and is having a good time. He is genuinely a good person and his work ethic is A1. Thank you for everything Tony!

  • 2/5 Jamie 4 months ago on Google
    They should work more on a pick-up and drop-off plan. The location of the hotel doesn't affect who gets on or off first or last. For example, our hotel was the closest to the highway. They picked us up 2nd earliest to go to Halong, but we were the last to get off on the way back. They passed our hotel and left us till the last. Nobody could explain WHY. The guide told me it depends on the driver. We were extremely tired after a long day trip, waking up earlier than others and staying on the bus later than others. We had to watch the bus travel all around the old quarter, going far down from our hotel and then returning back up to our hotel. There should be a change. It's not about getting off late or hopping on early. If there is a good enough reason, then I understand. But neither the guide nor the driver could tell us why they passed our hotel even though it was the closest. Plus, I think it's fair to get on late if the person should be the last to get off.

  • 2/5 Michael 2 months ago on Google • 5 reviews New
    This is just a total tourist trap. It was fine, and we were happy to see Halong bay, but from start to finish it is just a rushed 24 hour itinerary that does not change regardless of weather. We were unlucky with the weather but day 1 is a bit of a nightmare. We were herded onto two islands in massive crowds first to see a cave, then climb to a hilltop for a view. There is a scrum in each place to get a photo. Before you arrive to halong bay, you are left at a 'pearl farm' for 30 minutes where they try to sell you pearls. On the boat, it is nicer, but the itinerary doesn't leave much room for relaxation and the rooms are not at all like the photos, with a lot of bathrooms only semi functioning. If you think you are booking a comfort cruise with a fancy room, this is not it.

  • 5/5 Patrick P. 1 year ago on Google
    Best cruise to go for if you want a relaxed couple days around halong bay. Activities were good, food was amazing and our tour guide Jason was very friendly and knowledgeable about the area. Would highly recommend.

  • 3/5 Joanna S. 1 year ago on Google
    Trip was ok. For 2days/1night cruise around Halong bay we got a smaller boat which was nice as it was not packed with people. The boat and its interior is quite old, don’t expect much, not perfectly clean but works. Crew members, especially the bartender were great. And the food they made for all the meals was great. However, do not expect much from a cooking class - it is just rolling spring rolls. Also, too bad our guide (Mr. Peter) does not speak English well so we missed a lot when he explained about culture and history. We went from Hanoi to Halong by bus - bus was fine, but be careful if you are over 1,8m tall, there might be not enough room for your legs which makes the bus trip tiring. But the stunning views and cool vibe on the boat is still worth going! :)

  • 2/5 Jakub K. 9 months ago on Google
    Overcrowded and not much about this cruise can be considered "luxurious" as the description suggests. It's an old boat like all the others with 150+ people onboard that stops in the same places as all the other cruises so everywhere you go it's super crowded.

  • 5/5 Selena J. 10 months ago on Google
    Did an amazing overnight boat trip, our guide Tam was great! Cave Walk, Pearl Farm, Kayaking & even learnt to make rice paper rolls which were Devine. Highly recommend doing this while in Vietnam 👍

  • 5/5 Susheel C. 10 months ago on Google
    Great experience. This cruise was clean, had good spread in the buffet and the staff are very polite. Our guide Doan Double was wonderful and so kind and patient. Love the hospitality in whole of Vietnam. Coming to Ha Long Bay itself, it is wonderful place to chill and take photos. All the cruises provide three activities in the day trip. Sung Sot Cave tour, Kayaking/ Boating, A trek (must do for the view) at Titop Islet. Finally, there was evening party with small local snacks and a glass of wine with music. Great Atmosphere and enjoyed my time. Total duration: 3+3 hours travel to the cruise, 6 hours for the trip Book on Klook for cheaper pricing, it is surprising that all activities in whole of vietnam are cheaper on klook than booking directly with the operator. Didn't understand the logic.

  • 5/5 Garry M. 10 months ago on Google
    A fantastic experience exploring Halong Bay amongst the company of 17 other travellers. Our tour guide Tam was amazing and his knowledge of the area was outstanding. Tam & the other crew on the boat could not have done any more for us where their service was amazing. Highly recommend this cruise & experience.

  • 5/5 Suraksha B. 11 months ago on Google
    Excellent experience at Halong bay, Hanoi by cozy bay team. Comfortable journey to Hanoi by limousine bus. Scrumptious lunch with lots of veg options. It wasn't as hurried as I thought as this was a luxury trip. Friendly n funny guide Danny was our guide through the trip. Three cheers to Danny, Mia and team. Highly recommended.

  • 4/5 Dr. Sukhmeet's Aspen Life C. 7 months ago on Google
    Lovely experience and stay on the cruise. The staff is very kind,hospitable and polite It is a bit compact though The food was delicious and very well cooked . It would have been great, if they could keep a buffet system to avoid wasting of any food. Our tour guide Lee was one of the sweetest, humble person I have ever come across-very kind, generous and affectionate. Worth the experience. Also, Being an International Life and Executive Coach, I was able to take a Coaching session for my client? with the help of the given Wifi connection facility. So I didn't miss work either since it was urgent. Thank you 😍

  • 5/5 Ian S. 1 year ago on Google
    I highly recommend this cruise company for Halong Bay tours. The tour was efficient, food was good and prices for drinks onboard was very reasonable. I had an amazing time touring the beautiful Halong Bay. I highly recommend guide Tim Tam, he was amazing! Very knowledge and friendly with a great sense of humor. Tour with Cozy Bay Cruise and you won't be disappointed!

  • 5/5 Caleb H. 1 year ago on Google
    We booked a 2day 1night cruise having no idea what to excpect. Tam was our tour guide and from the moment he picked us up from our hotel to when he dropped us off 2 days later, he was so helpful and friendly, he was very good at explaining everything. I had a fantastic time and would recommend this to anyone who wants to have a good time and meet a bunch of friendly people.

  • 5/5 Naomi E. 1 year ago on Google
    Thank you so much to our tour guide Peter! Beautiful trip

  • 5/5 KT L. 1 year ago on Google
    Love it here, thank you Cozy Bay Cruise,tour guy Tâm, and all the workers are very friendly.

  • 5/5 Ishan W. 1 year ago on Google
    Beautiful place, must visit in Vietnam


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