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Frequently mentioned in reviews: hotel (14) Hanoi (9) stay (9) view (8) staff (7) room (7) clean (6)
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  • 3/5 L. L. 6 years ago on Google • 362 reviews
    An older hotel in a quiet part of Hanoi that is roughly 30 minutes from the old quarters. I stayed because a friend lived close by but this traveling and wanting to explore central Hanoi may not find this location as convenient. The bed was very comfortable. However the rooms were a bit dated. This included the washrooms as well. Some of the labels on the toiletries had fainted, making me believe it could have been a while since someone had used or changed them. Breakfast was free and pretty mediocre in quality but there was a lot to choose from. Overall, I'd stay here again purely because of its proximity to my friend. However you can find much better if traveling to Hanoi to explore the city.
    2 people found this review helpful 👍

  • 1/5 Andrei F. 1 year ago on Google • 95 reviews
    Booked there for a night, on booking to find out at the reception that that was the price for two hours. The price given for the whole night was much higher then the one advertised on Google or Booking. Doggy advertising, not booking there ever again.
    2 people found this review helpful 👍

  • 1/5 Robin C. 1 year ago on Google • 9 reviews
    They are doing the day-use trap thing. If you search for an overnight stay on the hotel apps, you get a price for this hotel that is for 2 hours, despite having filtered for an overnight stay.
    1 person found this review helpful 👍

  • 1/5 Antonio Tomas Lessa do A. 1 year ago on Google • 188 reviews
    Average. Until traveling out of Hanoi on a limousine the non English speaking dishonest driver Was swindling me. Over the phone I tried to get translation help from hotel. The hotel manager agreed with dishonest driver even before I tried to tell what happened, the manager refused to hear me. Also I was short changed paying for my laundry and after complaining i got no apology nor the missing money

  • 5/5 Nguyen Ha A. 3 months ago on Google • 15 reviews New
    the staff is very slow but its fine for me and the room was luxury

  • 5/5 Ngân T. 5 years ago on Google
    It’s an ideal hotel in Vietnam with kind people, nice service and good view. Come and enjoy

  • 4/5 Freddy L. 6 years ago on Google
    A bit far from the Old City, but convenient for the airport. But with Grab and Uber, it's quite easy to get anywhere in Hanoi. Nothing remarkable, but the rooms are very clean, the service is friendly, and the hotel is quiet. Breakfast is included, but no big deal. All in all, a decent place if you need to stay in this neighborhood.

  • 4/5 Mimi D. 6 years ago on Google
    Service is great, every staff is polite. Seems like the hotel has been running for quite some time, hence the old looking of furniture and things in the hotel. Location is far from city tourist central area i.e French quarter/ ancient quarter. However, it can make you see Hanoi from a different district, and also a very different perspective of local's life. This hotel has 3 room types offerings: - Room with the Westlake view - most expensive - Room with the view towards the new rising city of Hanoi - least expensive - Room with half the view of the lake and half of the rising city - okay price I chose to stay at Room with the Westlake view, bear in mind that this would not work if you want an evening view. However, morning view of the lake is totally wonderful! You can see the early morning life with teams practising kayaking on the lake, people cycling around the lake, etc. The hotel also has breakfast buffet which is sufficient. Definitely need a friend to pick you up to show you around if you're first timer in the city and stay here since it's a bit off the touristic area.

  • 5/5 lefon r. 1 year ago on Google
    Great Hotel and great experience. Staff was extremely kind and professional.

  • 5/5 Kien Duy N. 6 years ago on Google
    Good place for a walk around West Lake. Nice room and view. Nice staff

  • 2/5 Huynh Van H. 4 years ago on Google
    cheap hotel

  • 5/5 Przemysław S. 4 years ago on Google
    Good service, helpful receptionist. Highly recommended!

  • 5/5 danalee 4 years ago on Google
    I really enjoyed this place. The staff was very friendly and helpful. The rooms were clean and the hotel was very quiet.

  • 3/5 Duy Tiến N. 4 years ago on Google
    Good hotel, location OK, clean, staff friendly and helpful, room rent reasonable

  • 5/5 Tui M. 4 years ago on Google
    Modern clean room with small refrigerator and everything you need. Breakfast buffet was ample and delicious. Staff are friendly and helpful. Walking distance to Lotus fields and flower park.

  • 5/5 Emma N. 4 years ago on Google
    Clean rooms, comfortable beds and a good buffet breakfast. The staff is also super friendly. Good quiet location!!!

  • 5/5 Val N. 4 years ago on Google
    Very kind and helpful staff, clean room. Breakfasts are greatly cooked. The bathroom is a bit small and the water flow is too low. Still a great place to stay in Hanoi!

  • 5/5 Sara W. 4 years ago on Google
    Had an excellent one night stay at OYO! The room was super comfy and clean, and got an amazing deal. The breakfast was so tasty too and felt very home made. Will definitely stay here again when I return to Hanoi.


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