2/5 RayRayRay T. 7 months ago on Google
Situated
on
Hang
Tre
street
in
the
old
quarter,
I
was
surprised
by
the
room's
tranquility.
Arriving
late
in
the
evening,
I
could
conveniently
book
a
room
online
and
swiftly
access
room
801.
While
the
staff
was
affable,
I'm
unlikely
to
revisit
this
hotel.
The
room
doors,
akin
to
patio
extensions,
had
frosted
windows
that
neither
blocked
light
nor
sound.
The
bathroom
bafflingly
featured
a
non-functioning
washlet
toilet,
though
a
functional
voi
ve
sinh,
bumgun,
shatafa
compensated
with
low
water
pressure,
similarly
affecting
the
shower's
functionality.
(-1
point)
Notably,
the
water
heater
required
activation
via
a
switch
on
the
wall,
which
lacked
signage,
resulting
in
an
unforeseen
cold
shower
the
following
day.
(-1
point)
Considering
these
aspects,
I
opted
to
check
out,
a
decision
I
appreciate
since
my
subsequent
hotel
choice
was
remarkably
better.
The
bed
was
relatively
soft
with
a
cheap
foam
mattress
on
a
wooden
base.
(Neutral)
Although
the
room
advertised
28
sqm,
cluttered
furniture
left
no
usable
space,
even
necessitating
the
use
of
the
counter
top
for
opening
carry-on
size
baggage.
Those
with
larger
luggage
would
struggle.
The
A/C
functioned,
albeit
not
optimally
cool.
An
extra
fan
had
been
added.
Placement
of
items
was
somewhat
inconvenient;
towels
were
absent
in
the
bathroom,
requiring
a
trip
to
the
TV
area.
The
provided
soap
appeared
diluted
and
repackaged,
raising
concerns.
(-1
point)
Priced
at
around
550k
for
the
night,
the
cost
felt
excessive
considering
the
location,
with
250-300k/night
being
a
more
fitting
range
for
the
quality
they
offer
in
this
area.
(-1
point)
Service
recovery
involved
the
staff
acknowledging
the
need
for
a
sign
in
the
bathroom
to
aid
guests
in
operating
water
facilities.
This
approach
seemed
logical,
given
their
existing
sign
illustrating
what
not
to
do
in
the
bathroom.
It's
perplexing
that
this
idea
hadn't
been
implemented
earlier,
considering
their
years
in
business.
In
conclusion,
I
won't
be
returning.
A
rating
of
2/5
stars
seems
fitting.
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