5/5 Alisa K. 5 months ago on Google • 1 review
I
have
been
a
client
at
Yakushi
since
2018
and
I
can
say
that
they
are
the
best
place
for
massage
in
Hanoi
(and
the
rest
of
Vietnam
where
I
have
been)
for
me.
Here
are
6
specific
things
that
I
love
about
them
:
1.
Consistent
quality
of
the
service:
all
staff
are
trained
and
equipped
to
deliver
the
customer
promise.
Really
good
therapists!!!!
Aaaaand
good
variety
of
the
types
of
massages
&
packages.
Gift
vouchers
are
available
and
I
am
always
confident
to
use
them
as
present
for
my
friends😊
2.
Responsive
and
proactive
stuff:
they
work
with
you
through
out
the
whole
experience
(meet
and
greet,
identify
needs,
manage
expectations,
availability
during
the
process,
flexibility
in
making
adjustments,
proactive
approach
with
feedback
from
the
clients)
3.
Quiet
and
calm
atmosphere
during
the
massage:
phones
off
/
quiet
mode
is
applied
for
both
therapists
and
customers
alike.
What
I
particularly
like
is
no
"
where
are
you
from
chit
chat"
during
the
massage
-
the
only
communication
is
related
to
checking
in
with
the
customer
about
their
sensations
(see
#4)
4.
Therapists
always
check
in
with
you
if
the
pressure
is
ok,
encourage
you
to
communicate
your
needs
(they
always
say
"please
tell
me
if
you
want
it
to
be
harder
or
softer"-
I
love
it
so
much!).
They
can
provide
with
extra
blankets,
adjust
room
temperature,
etc.
You
can
ask
for
this
before
the
massage
or
during
the
massage
and
they
are
always
ready
to
support
your
needs.
5.
Prices
are
more
than
reasonable.
The
no
tip
policy
is
a
huge
plus
for
me
as
it
helps
to
create
this
calm
atmosphere
during
and
after
the
session
(as
nobody
will
be
on
your
case
right
after
the
massage
is
over
like
in
many
other
places
in
Hanoi!)
I
really
appreciate
the
respect
for
personal
space
here
too!
6.
Yakushi
is
a
very
tidy
and
clean
space.
Towels,
blankets
always
feel
clean
and
fresh,
smell
good,
beds
are
comfy,
bathrooms
are
tidy
and
clean
too.
It
is
just
super
pleasant
to
be
there
❤️
I
want
to
say
thank
you
to
the
Yakushi
team
for
all
their
work
that
they
do
and
their
investment
in
the
health
and
well
being
of
the
residents
and
travellers
alike🪷
P.S:
I
recently
found
out
that
Yakushi
means
healing
Budha
and
I
can
say
that
it
does
feel
like
a
healing
place😊
Thank
you,
thank
you,
thank
you🙏
3 people found this review helpful 👍