Himalaya Optical City Centre image

Himalaya Optical City Centre

Optician Optometrist Sunglasses store

👍👍 Perfect service provided for a two year old frame. Really loved the after sales experience. Professional behaviour shown by staff. Keep up the good work. People often mention service, Vishnu, customer, experience, city, good, sales, store, collection,


Address

D006, City Centre, Salt Lake, Kolkata, West Bengal 700064, India

Website

himalayaoptical.com

Contact

+91 97483 45111

Rating on Google Maps

4.80 (219 reviews)

Open on Google Maps

Working Hours

  • Friday: 10:30 am to 8:30 pm
  • Saturday: 10:30 am to 8:30 pm
  • Sunday: 10:30 am to 8:30 pm
  • Monday: 10:30 am to 8:30 pm
  • Tuesday: 10:30 am to 8:30 pm
  • Wednesday: 10:30 am to 8:30 pm
  • Thursday: 10:30 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: service (16) Vishnu (12) customer (11) experience (9) city (8) good (8) sales (7) store (7) collection (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Smiti P. 1 year ago on Google
    Took one of my damaged sunglasses there to get repaired. They were so kind and generous. He took those, repaired within seconds and charged nothing for this! Amazing gesture 👏🏼
    2 people found this review helpful 👍

  • 5/5 ABHISEK K. 2 years ago on Google
    I am a regular customer of Himalaya Optical city centre for years now and was never disappointed by the service provided. Good collection, understand the needs of customer clearly, right on time delivery and quite humble staffs. Special shout out to Vishnu Agarwal, he is an amazing person and top sales professional. I will keep on visiting Himalaya because of trust build by Vishnu. Thanks.
    2 people found this review helpful 👍

  • 5/5 Rupal R. 1 year ago on Google
    Perfect service provided for a two year old frame. Really loved the after sales experience. Professional behaviour shown by staff. Keep up the good work.
    2 people found this review helpful 👍

  • 5/5 Raj Y. 10 months ago on Google
    On of the best Optical outlet in the town. World renowned Maui Jim Sunglass are the best in store. Team and customer is excellent.
    1 person found this review helpful 👍

  • 5/5 Rishika M. 8 months ago on Google
    Thank you so much for fixing up my spectacles in no time! They have an amazing selection of spectacles and the people are incredibly helpful!
    1 person found this review helpful 👍

  • 5/5 Subrata S. 9 months ago on Google
    Very good customer service, one of the representative Mr. Vishnu is very supportive and helpful. His guidance is also very good. Overall very satisfied.
    1 person found this review helpful 👍

  • 5/5 Rumpa M. 9 months ago on Google
    There are sales representatives who may sale standing at the counter and there are another type of sales representatives who just don’t focus on sale amounts or numbers but make deeper confidence with the clients that clients feels safer and worthy to come to that same shop. Happen to visit himalaya city centre 1 shop and I found Mr. Vishnu as an excellent representative who has deep knowledge abt the product and he knows how to build the file take for the business . In a word “extremely satisfied” and will visit again .
    1 person found this review helpful 👍

  • 5/5 Inner S. 1 year ago on Google
    I got my lens from Himalaya optical staff's are very friendly and mostly Dr Arun Tiwari he is so friendly and will teach u so nicely that u will not feel any problem in wearing it. I highly recommend this place.
    1 person found this review helpful 👍

  • 5/5 Debolina B. 1 year ago on Google
    Great after sales experience. Very professional and proficient staff. Would recommend this place for all spectacle related issues.
    1 person found this review helpful 👍

  • 5/5 Arnab B. 1 year ago on Google
    I have purchased both glasses and contacts from here. They do a seamless delivery across any part of the country. Great range of products and terrific customer service. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Sayantan D. 1 year ago on Google
    They are really kind and great service.. i have visited this place even after sale they provide you service for your old products specially i want to mention Subhendu Dutta he's the best.
    1 person found this review helpful 👍

  • 5/5 Subrata C. 1 year ago on Google
    Walked into the store in Salt Lake city center and had a wonderful experience. Got the specs issue sorted out in 10 minutes time.
    1 person found this review helpful 👍

  • 5/5 savita p. 1 year ago on Google
    Loved the collection! Sincere thanks to vishnu ji, for helping in choosing the best one. What I noticed is #polite #honesty #philanthropist.
    1 person found this review helpful 👍

  • 5/5 Sharmistha B. 1 year ago on Google
    Excellent service provided by Mr Vishnu Aggarwal; who guided me through all the steps in selecting the most appropriate lens and frame for my equipments. I am extremely happy with the product as well which has made a marked improvement to my vision and quality of life.
    1 person found this review helpful 👍

  • 5/5 Conrad B. 1 year ago on Google
    Outstanding spectacles provided; the latest ultra-thin lenses for convenience together with a wide range of superb designer frames. Mr Vishnu Aggarwal provided an extremely high level of personalised customer service and was invaluable in assisting which were the correct lenses and frames to choose. Would highly recommend Himalaya to others and I will be purchasing all my spectacles from here.
    1 person found this review helpful 👍

  • 5/5 Bluebug 1 year ago on Google
    Made my first specs from them. Recently visited again to change lenses. A very efficient optometrist is always available. Everyone is super polite and kind. They listen patiently and answer all your doubts and questions. They explain the products and processes in great details. Great product range, modern equipment. Clean and hygenic as well. They don't push you to buy the costliest products – only what you prefer. Got my lenses with zero issue. Overall great customer experience.
    1 person found this review helpful 👍

  • 5/5 Atreyee B. 1 year ago on Google
    Excellent stock nd loveable behavior of the saff nd homely atmosphere
    1 person found this review helpful 👍

  • 5/5 maitrayee m. 2 years ago on Google
    Vishnu assisted me while I was getting a specs for my dad! He was so helpful throughout and was extremely kind and understood all my specifications! Highly recommended! Thanks again Vishnu!
    1 person found this review helpful 👍

  • 5/5 Nikhil 1 year ago on Google
    The collection was awesome and more than that the guy who attended me named Vishnu Agarwal was quite knowledgable. Thanks for the brilliant service.
    1 person found this review helpful 👍

  • 5/5 Shubham S. 1 year ago on Google
    I had a wonderful experience. Mr. Vishnu was extremely polite, genuine and showed me the best options for me and not for the company.
    1 person found this review helpful 👍

  • 5/5 suvrajit b. 4 months ago on Google
    Very friendly store all employees are so experienced behaviour also nice... overall very good experience

  • 5/5 Rahul S. 1 year ago on Google
    Great collection of frames. Had a great experience in purchasing one for me. Azhar helped me a lot. Also they delivered my specs to my home state Agartala. Highly recommended.

  • 2/5 H K D. 8 months ago on Google
    We were attracted for Free of cost messages.. Unfortunately we had to pay for the Frame earmarked as free.. for power glass charged in any case additionally....

  • 4/5 shresth s. 5 months ago on Google
    Very good customer service, and their quality of work is also good

  • 5/5 Asmita B. 9 months ago on Google
    Very good staff behaviour and quality is also good. One of my best choice

  • 5/5 joy b. 8 months ago on Google
    Vishnu was at the store. Absolutely amazing service and was really knowledgeable and skilled. I will definitely return

  • 5/5 Joy B. 9 months ago on Google
    Everytime you visit here, you are welcomed with excellent customer service. And most importantly the humbleness of the staff & Dr Chayan will satisfy you the most. Thank you for the inputs you provided to choose the best pair of Contact Lenses.

  • 5/5 Subhro M. 9 months ago on Google
    Excellent collection of Sunglasses and different types of International frames .

  • 1/5 Nikita K. 2 years ago on Google
    Worst quality possible products…. 0 customer service…. Spent 4000 on a pair of spectacles which did not even last 3 months and now sales guy says that this what it is…. Not their problem….

  • 5/5 Aarush G. 10 months ago on Google
    visiting himalaya optical city centre 1 is a very pleasant experience especially with mr. vishnu always being there to help

  • 5/5 Suman D. 11 months ago on Google
    They provide top notch service in city centre 1 mall , even they keep best product and trendy specs. Vishnu is the best person there

  • 5/5 Debasis B. 1 year ago on Google
    Excellent collection of glasses across range. They also provide no-question-asked after sales service for free. I have excellent experience on my recent purchases.

  • 3/5 Shaswata P. 1 year ago on Google
    First of all i should admit their quality of core service and equipment is top notch and the review is not for that, it would be more stars. I have been a customer of almost 10 years firstly in their city center 2 store and now in city center 1 store after the former closed and here lies my grievance. It seems with the closing of city center 2 store I have lost all relationship that had been established since the last 9 years. No loyalty benefits, even no friendly greetings that you expect from long term relationships. Seems I need to start from scratch. Every question is greeted with a response that give you a feeling that they are seeing you as first timer. This really is making me consider changing my commitment towards this brand which I once loved and depended upon.


Call +91 97483 45111 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Opticians nearby

Lenskart.com at Sector 5, Salt Lake image
1
Lenskart.com at Sector 5, Salt Lake
Optician
😠 There was a offer of buy one get one free with gold membership. So bought two eyewear, After somedays of use one specs frame is torn out and other when fall from 4 feet, lenses broke. So cheap quality of frame and lenses i have never seen in my life just a wastage of heavy money. In fact local marke...
4.80 (1.7K reviews)
Lenskart.com at City Centre 1 Mall image
2
Lenskart.com at City Centre 1 Mall
Optician
😠 Stock are very limited....& almost everything looks same....
4.90 (1.1K reviews)
Titan Eye+ at Saltlake, Kolkata image
3
Titan Eye+ at Saltlake, Kolkata
Optician
👍👍 Excellent customer service, Ms.Madhurima (Optometrist) was very polite and helpful. I told them just came to see the frames, even though they gave me an excellent service and offered me an eye test... It is so amazing how you are treating every customer. Thank you so much titan, appreciate it. Highl...
4.80 (945 reviews)
Sight N Smile image
4
Sight N Smile
Eye care center
👍👍 One of the best clinics for dental and eye problems. The clinic is well equipped with all modern medical instruments and the doctors here are excellent in their fields with more than 10+ years of experience. The clinic is located to opposite of Coal India office in Newtown Kolkata.
4.30 (69 reviews)
Last updated:
()