I visited Caratlane @ 04.10.2021, unfortunately the finger ring I liked was not there at the store. So I place an order for the same ring and being a TCS employee for a discount on my purchase @2.5% . The staffs were really nice and happy to help. They have a wide varieties of finger rings , Bangles , wristlets. But I would say earring collection is not so wide. But overall experience good. The staff called me informing that the ring order is at the store, will collect it tomorrow. Happy Customer so far 😊 Looking forward for purchasing a different item as well. ✌🏻

Went to the store but had an very poor experience. 1st of all no one greeted while entering the store, the guard checked temperature and registered our details and we wandered inside the store while 2 gentleman(employee) was sitting behind the cash counter and was busy chatting with each other and when we approached them, one of the person got up to ask for our needs. The person who was attending was very reluctant to show more designs and didn't even described anything about the products or their specifications just told the prices looking at the tab in their hand It is when I asked about the weight and other details he looked into the tab and informed. There was a certain smell of profiling(I felt) in his gestures and tone as I was wearing very casual clothes and slippers as it was raining heavily. Anyhow as I had an obligation to buy a product that day I purchased despite being not fully satisfied with the service. But the most irritating and insulting part was that despite purchasing of a product(whatever amount) I never got greeted with a "Thank You" or not asked for water or anything. Very poor customer service And even when getting the box inside the paper sleeve with the branding he dropped the box inside the box like a plaything and handed over it to us. I could have made a scene there but was with family so left without making a fuss. I don't know why the said person behaved the way he behaved, maybe he was unhappy with his salary so he gives no effort in his duties anymore or he was thinking looking at my attire that I have came to waste their time.i don't know but 1thing is for sure that I am not returning to this particular store anytime soon.Rather would purchase from online portal.

My favourite store. The collection is good here. Store assignment Swagata Bose is very efficient and proactive. I have the option of buying online but I make it a point to visit this store as the people are so wonderful and helpful here

There service is a complete mess. They just advertise try at home service to attract customers but there is much confusion that they create that if the product will come home or will it be available in the store that the customer might just want to give up the idea of buying the product all together. You goto the store they would say that the product will be sent to you home, when u wait at home they say that product is in store. The online portal keeps blaming the offline and vice versa and when u finally get so annoyed that u don't want to buy again anything from here , they apologize and put everything on miscommunication. My advice plz avoid.

It's really great time to walk into cartlane we have purchased what we are looking for and the attending manager Mr.Ritesh guided us very well. Hope to visit soon.

Visited this place with my daughter. It was for her wedding purpose. And I must admit that they have variety of collections that suits our expections as well as our pockets. Representatives were very much familiar and well behaved. Also they helped us a lot to choose the right one to buy. I pretty much recommend caratlane Gariahat. Thank u.

This is my first purchase from caratlane and this is my first diamond jewellery ever. Mrs. Sawagta was cleared my all doubts and confusion, thank you so much 😊 and I'm very happy with it to purchase diamond jewellery it has lots of collection on every ornaments it have also cheap n best on price budget. They will give you free of cost cleaning services, gift packaging and any manufacturer issue after using there jewellery they will also exchange that jewellery within 1.5 years. I'm recommend to all to visit caratlane specially Gariahat branch.

I had a lovely experience at Caratlane Gariahat. I am thankful to Mr Ritesh for helping me to find a stud for my daughter . His cordial behaviour and guidance helped a lot.

Found a very beautiful ring here. Got lots of praises from friends

Highly satisfied with everything, starting from the collection to designs to customer service. Been to the Gariahat branch, Kolkata. The courtesy of the staff deserves special mention. Definitely worth 5 stars! (Y)

The staffs are helpful, collection is rich..overall wonderful experience..highly recommend And yes, they are taking all safety precautions..do visit,🙏🏻

Good staffs. Happy with the purchase.

Their advertisement seems great but this is deceiving the common people.... Think twice before buying any jewellery .... I got a Pt band ring with diamonds on it... But they refused to give me any authentication certificate. Theyhid this at the time of buying and informed after enquiry from my side by telling that they have stopped issuing these certificates.... Deceivers, and the staffs speak in rude tone with the customers.

Caratlane is our one of the favourite place. My sister and I bought many things from caratlane. But in this gariahat store one of their employee's behaviour was so improper. She was always on phone. When we asked for the qr code discount she somehow avoided it. The discount was still available but she didn't bother to cooperate.

Maintaining Covid safety protocol. Very courteous staff. Collection can be better.

They have a beautiful collection and the staff behaviour is really commendable. Great job.

I have been to this particular store thrice....& each time I was warmly welcomed. The staff especially Tyasha is very polite & eager to help. I love the variety of designs they have in store. Overall I had a pleasant experience of purchasing from here. Will certainly visit again.

Awesome experience.. staffs are to good..I bought a diamond ring.Ring is amazing..

Nicely described the products and their customer assistance is quite good

It is situated at thriving Gariahat. I went to buy my wedding ring there but came out within 5 minutes. The shop was empty but still not a single sales guy was not available. When I called them they said this is our collection, u can look and he went away. I was very disappointed. Better to visit the Park Street or Acropolis Caratlane,much better service.

It has very well behaved helpful staff. And collection is fine but they are so dedicated that if any design is not at their store and is present in any nearby store, they will get it for you immediately.

It is great store🖤

Good stock of jewelry.Staff behaviour was also very polite.

Nice place with good options of pocket friendly jewelleries

All the staffs are well behave and well trained. You can get best designs and sleek models here but making charge is higher than others.

They have a good collection..love it.

Good collection & service

We had a great experience here... They have great collection...

Sales lady Swagata is professional and very courteous! This store has some affordable products and amazing designs! I would highly recommend this store.

I have visited the store...I loved their collections of jewellery and the designs are unique. The pricing is also good. The behaviour of the staff is very good.Tyasha helped me to choose the perfect engagement ring for me.

Fantastic collection of quaint and costume jewelery with stunning display and friendly staff.. highly recommended, specially Mr Saumen Tewari... who is the store in charge. He helps you out with choosing and guiding you patiently throughout your decision - making !

Excellent experiences, design and collection is very good staffs are also very good specially Mr Ritesh.

Very nice product.Moreover very well mannered and professional behaviour received at the store from the sales person.

Very good staff specifically Nirmalya helped us. Will visit again. Designs are also good.

I was pretty amazed when I visited caratlane gariahat store first time.. I loved their collections of jewelery, unique designs, behavior all staffs.. they help you to get the appropriate thing you want.. so the bonding getting stronger gradually. & their hospitality... OMG.. They never forget to feel you special on your special day.. Thank you so much to all the staffs specially Mr. Ritesh Ch. Das dada.. for this sweet gesture..

Recently we visited their showroom, this was our second visit to the store. The store has a good collection of stylish trendy collections. We were assisted by an employee named Ritesh there. He was very nice, patient and professional. He helped and guided us to pick the jewellery. We enjoyed the entire shopping process and are happy with our purchase.

A very satisfying experience. The design was excellent and we were well attended to.

Love to visit this store for stunning designs. And obviously for the friendly staffs. Specially Amit.

Wonderful experience....The sales person was really knowledgeable....Only one complaint...They should have more products available in store. But really happy

Great reception and friendly customer service..COVID rules strictly being followed

I loved all the designs in that store. The staff were also very cozy

Very helpful shop

Very nice.

Lovely experience. Most cordial staffs

Good collection of finger rings and very courteous behaviour of the staff members. Overall liked the service!

Superb customer service highly recommended regards

Had a wonderful experience of buying wedding ring. Staffs are awesome and very helpful, specially Michelle. Thanks a lot for making things so easy and simple.We will definitely recommend friends and family.

Very work friendly environment, got many things to learn which I think will help me a lot in future. Very supportive staffs specially Sandwip..... Vry professional and well mannered with excellent product knowledge...

Very good experience, unique collection available.

Awesome service and staffs are very polite. Always kept a smile on there face, while we are going through a lot of jewelleries to decide our wedding ring.

Wonderful experience...lovely staff behaviour..very professional..must visit CARATLANE GARIAHAT store....

I am extremely happy with my experience at Caratlane. Michelle was polite and helpful. She took care of all our requirements. Wish to visit soon.

The collection is beautiful and modern and perfect for daily use as well and honestly, very affordable. The staffs are very polite and cooperative and follows safety guidelines to operate and show all the products. Special thanks to Mr. Nirmalya. Love Caratlane. Definitely give a visit if you're planning on jewelry shopping. :)

Easy to find, near pantloons shopping mall. Parking available. Good place.

Very nice collection. Great behavior of the staffs. Reasonable prices.

Very warm environment with friendly service... Thanks a lot .... Will love to visit again 😍❤️

Great Service but the platinum collection can improve.

I realized that this is not a Caratlane store, this is a big family, where jewelry is given with love🖤

Ambience of this store is very NYC....

Wow....just amazing

Blissful experience. Staff is very friendly and helpful.

I visited gariaht caratlane. Good stock,well sanitation overall experience is very good. Please do visit.

Awesome atmosphere...well mannered n very professional staff and the jewelry collection is mind blowing...do visit caratlane Gariahat store ☺️☺️

Very cooperative staffs .. so happy with my purchase . They also provide home delivery .. so even in this pandemic without going out , I was able to buy ..

Caratlane has a variety of collections that is unique in its design and suits modern women and very much pocket friendly. Its a 100% safe and genuine buy with hallmarked gold and digitalised card for diamond purchases. Also, check out their silver collection from Shaya online. For store purchase, I totally recommend Caratlane Gariahat. The representative staffs are very polite, understanding and well behaved. They are following all the safety measures as well. Mr. Nirmallya had helped me to purchase the right product. Kudos!!!!!!

Very nice environment and helpful staff 👍

Well behaved and professional staffs...they are so helpful n courteous. I bought a tiny pair of unicorn earrings for my daughter

Very good product..I am satisfied.

Good Products...Superb Place to buy Contemporary Gold & Diamond Jewellery.

Excellent collection of rings and very well behaved staff.

👍 great

Absolute delight every time I visit this store. The staff are extremely dedicated and friendly and will ensure that all your queries are addressed. You will come out of the store with the best possible value for your buy.

Good ambience and service with amazing collection!!

Good collection. Very courteous staff and also good sanitization process being followed.

Today for the very first time I started shopping with Caratlane..and it was a wonderful experience for me..like I am really satisfied with the staff, quality and reliability of the product. I appreciate the support by Mr Amit...The best thing about Caratlane is the variety in every price range.. I am really a happy costumer. #CaratLane Gariahat

I was pretty amazed by the store when I walked in. The variety of top designers was an additional plus. I found a nice diamond Earring for my wife with help of AMIT DA(Staff) whose behavior was markedly remarkable and who is very helpful to us. I suggest that you check this place out before making a purchase.

A very calm atmosphere of the place. The staff are not only knowledgeable but also friendly to the customers. Mr. Amit really was the perfect person in helping us choose the best gift for our little one's birthday.

Excellent quality and staff service. Very nice environment by Mr. APURBA DAS