1/5 Prosper T. 3 years ago on Google • 3 reviews
29th
December
2020
The
Manager
Flatdog
Restaurant
Msasa
Subject
Poor
Service
of
Your
Restaurant
Dear
Sir/Madam,
Harare's
restaurants
are
renowned
for
their
customer
service
and
hospitality
as
well
as
outstanding
food,
of
course.
Whether
you
fancy
a
quick
bite
at
a
cafe
or
a
gourmet
three
course
meal,
Harare
restaurants
have
all
the
answers,
but
in
your
café
Flatdog
Msasa,
it
was
very
different
story
all
together.
Owing
to
the
very
poor
service
that
I
received
on
the
28th
of
December
2020
at
your
restaurant,
Flatdog
Restaurant
Msasa.
I
wish
to
air
my
complaints.
I
was
unhappy
with
the
staff's
attitude
and
also
the
quality
of
the
food.
Firstly,
the
staff
portrayed
a
large
amount
of
incompetence
and
a
bad
attitude
towards
customers.
No
one
attended
to
us
for
some
times,
the
waitress
was
seated
outside.
When
she
finally
came,
she
showed
a
severe
lack
of
interest.
Secondly,
the
service
was
very
very
poor.
Thirdly,
the
food
itself
was
of
very
poor
quality.
It
was
quite
cold
and
tasteless.
Considering
all
these
things,
and
being
my
first
time
at
your
restaurant
I
feel
that
I
needed
to
express
my
dissatisfaction.
I
also
demand
an
improvement
in
your
service.
Yours
faithfully
Prosper
Tigere
+263
772
614
38