2/5 Damien Mc S. 11 months ago on Google • 190 reviews
We
picked
this
hotel
for
its
central
location
and
booked
the
most
expensive
room
because
we
wanted
aircon.
Unfortunately
the
hotel
failed
to
inform
us
and
other
customers
that
it
was
undergoing
renovations
and
that
we
had
scaffolding
outside
our
windows
and
it
was
basically
a
building
site
around
us.
Power
tools
and
hammering
became
a
part
of
our
day.
We
talked
with
the
manager
about
this
and
other
issues
with
the
room
and
she
was
embarrassed
and
apologetic.
To
be
fair
she
only
charged
us
for
two
nights
instead
of
three
to
try
make
it
up
to
us
and
we
appreciated
the
gesture.
Staff
were
very
friendly
and
tried
to
be
helpful.
However
with
the
inconvenience
of
the
building
work
going
on
there
l
can't
recommend
it
at
the
moment
and
l
feel
it
should
be
made
clear
on
all
the
hotel
platforms
that
renovation
works
are
ongoing
so
people
can
make
an
informed
choice.